Wer nutzt diese Software?

Uility companies with Water, Wastewater, Trash, Sub-Metered accounts , Electronic Meters, Apartments, Condos, Resorts, HOAs

Durchschnittliche Bewertung

30 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 495,00 $/einmalig
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Installiert - Windows
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • TAK Technology
  • http://www.quikwaters.com
  • Gegründet 1983

Über QuikWater

QuikWater is a utility billing software system designed for small to medium sized rural and municipal utilities. In addition to water charges, the system handles sewer, refuse, electrical and various user defined charges. QuikWater provides exceptional versatility in user configurable bills, demand letters, and shut off notices. Single/Multi/Submetered accounts are all handled. Email billing, online payment options, Credit Card processing.

QuikWater Funktionen

  • ACH Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Arbeitsauftragsverwaltung
  • Einziehen / ausziehen
  • Elektrizität
  • Erdgas
  • Inkasso-Management
  • Kabel
  • Kontoverwaltung
  • Kundenmanagement
  • Müll
  • Nicht gemessene Abrechnung
  • Nutzungs-basierte Abrechnung
  • Online-Zahlungsabwicklung
  • Raten-Management
  • Service-Anrufmanagement
  • Strafe-/ Obergrenzen-Verarbeitung
  • Wasser
  • Zählermanagement
  • Abrechnung & Rechnungsstellung
  • Absatzplanung
  • Arbeitsauftragsverwaltung
  • Elektrizität
  • Erdgas
  • Fabrik-Management
  • Kabel
  • Kundenmanagement
  • Müll
  • Personalmanagement
  • Service-Anrufmanagement
  • Wasser

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Die hilfreichsten Reviews für QuikWater

Quickwater System and Support

Bewertet am 26.10.2016
Anna E.
Clerk
Versorgungsunternehmen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I was placed in the job I currently have without the benefit of training from the former clerk. The support I've had from the staff at Quickwater has been invaluable to me. without them I would have been at a total loss. I still depend on them a great deal. They have always been informative, courteous, and professional beyond what any normal staff would be. Without naming names I do want to say the women (and one man) I've learned from and have treated me with patience and kindness along with helping me learn this system. They should all be lauded and commended for a wonderful attitude and terrific work ethic. I could continue to sing their praises, as they all well deserve it. I thank each and everyone of them that have brought me through the rough times I've experienced trying to learn. Great job everyone!!!!!

Vorteile: Once learned it's fairly easy to use. I'm still in the learning curve but am getting much more comfortable.............and fortunately not having to make as many phone calls as before due to the excellent staff that works with me.

Nachteile: While I have no problems with the software, I do wish the user's manual was a little less "techno" for those of us that are rather techno-illiterate.

Antwort des Softwareanbieters

von TAK Technology an 1.11.2016

Updating our knowledge base to help with support questions in a easier format.

Quik Water Billing Experience

Bewertet am 25.10.2016
Carole B.
Manager/Operator
Versorgungsunternehmen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My company has been using Quick Water for over 10 years. I really appreciate that it has great customer support. We are able to reach an associate personally on a daily basis. We looked at other company's and the prices were much more expensive, which makes it cost prohibitive for small water systems. Their program is simple enough for people like me, who are not computer experts, to navigate! I am a very satisfied customer!

Vorteile: Ease of use

Nachteile: I really do not have any issues

Antwort des Softwareanbieters

von TAK Technology an 1.11.2016

Thank you for a great review.

The program is easy to use! Overall like using the QW software.

Bewertet am 19.5.2017
Veronica C.
Office Manager
Versorgungsunternehmen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Making my billing job so much easier, and that it is easy to use! You can work remotely.

Vorteile: The billing and payment portion is easy to use. You can email your bills! The membership billing portion!

Nachteile: It needs a meter number look up! My updates are not working at the moment! In a couple of my systems it won't print bills for a couple of customers.

customer support is wonder she helps me whenever i call

Bewertet am 8.5.2017
Jena M.
admin. asst.
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: much easier to understand get reports and easier to fix a mistake

Vorteile: how fast customer support gets back with you its much easier to understand then the last program we had quick water lets you fix mistakes you make its much easier to get through pulling up names. billing goes out much easier printing works much faster. if you get stuck just call customer support they get on with you help walk you through anything you need help with. they never make you wait a day or a week. they are always happy and kind on the phone.

Nachteile: i wished this program automatically added the late charges like our old program did. I wished at times it was set up a little different when adding payments and i wish the bank deposit slip i take to the bank was a little bigger to read but over all this program quick water is a wonderful program

User friendly, high quality software for just a fraction of the cost of other water billing programs

Bewertet am 15.9.2010
Diane N.
Owner
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Based on four years of using QuikWater Billing Software, I highly recommend their products.
I believe QuikWater's business model provides customers like me a high quality utility billing program that is user friendly for a fraction of the cost of other utility billing programs currently offered in the marketplace.

Vorteile: I have used all three programs (Ultra Lite, Rural and Net-5) and have found them easy to install, understand and operate. I like the variety of reports offered through Net-5 which allows for water system boards to make effective decisions based on real data. I also like that many of our suggestions are implemented on a regular basis and that I can receive training and technical assistance on my own computer using my data. This is important to me because I don't have time or resources to travel to a training site.

Nachteile: It would be nice to have the option to include more than one e-mail address for renters and owners so that both have the option of receiving an e-bill.

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