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QuikWater
Was ist QuikWater?
QuikWater ist ein Abrechnungssoftwaresystem für kleine bis mittelgroße ländliche und kommunale Versorgungsunternehmen. Zusätzlich zu den Wasserkosten verwaltet das System auch Abwasserleitungs- Abfall-, Storm- und verschiedene nutzerdefinierte Kosten. QuikWater bietet außergewöhnliche Vielseitigkeit bei konfigurierbaren Rechnungen, Zahlungsaufforderungen und bei Benachrichtigungen zur Versorgungseinstellung. Einzel-/Multi-/Nebenzählerkonten werden verwaltet. E-Mail-Abrechnung, Online-Zahlungsoptionen, Kreditkartenverarbeitung.
Wer verwendet QuikWater?
Für Versorgungsunternehmen mit Wasser-, Abwasser-, Abfall-, Nebenzählerkonten, elektronischen Zählern, Apartments, Eigentumswohnungen, Resorts, Wohnungseigentümergemeinschaften.
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Bewertungen über QuikWater
I am liking it a lot
Kommentare: The software is a powerful one has taken care of all necessary aspects of managing water bills and has great reports
Vorteile:
It looks like a very detailed system. There are several functions that have been included into the system
Nachteile:
Is there a manual ready? i have been checking on an online manul. Please give a link on where somebody can find a link to the quick water lite and quick water rural?
Quickwater System and Support
Kommentare: I was placed in the job I currently have without the benefit of training from the former clerk. The support I've had from the staff at Quickwater has been invaluable to me. without them I would have been at a total loss. I still depend on them a great deal. They have always been informative, courteous, and professional beyond what any normal staff would be. Without naming names I do want to say the women (and one man) I've learned from and have treated me with patience and kindness along with helping me learn this system. They should all be lauded and commended for a wonderful attitude and terrific work ethic. I could continue to sing their praises, as they all well deserve it. I thank each and everyone of them that have brought me through the rough times I've experienced trying to learn. Great job everyone!!!!!
Vorteile:
Once learned it's fairly easy to use. I'm still in the learning curve but am getting much more comfortable.............and fortunately not having to make as many phone calls as before due to the excellent staff that works with me.
Nachteile:
While I have no problems with the software, I do wish the user's manual was a little less "techno" for those of us that are rather techno-illiterate.
Antwort von TAK Technology
vor 8 Jahren
Updating our knowledge base to help with support questions in a easier format.
Support Staff is terrific!
Kommentare: I think I will learn to love QuikWater.
Vorteile:
The Support Staff! Our customer support rep was terrific. She is very familiar with the capabilites of the software.
Nachteile:
The software is not very intuitive. It is difficult to remember all the steps to just run a report.
Antwort von TAK Technology
vor 7 Jahren
Pamela is new to QuikWater- she has just had only a few hours or training. The previous billing clerk used QuikWater for several years. This version of the QuikWater software is our most advanced and does require knowledge of accounting and utility billing. I am sure that with additional training Pamela will as she put it "love QuikWater."
Quik Water Billing Experience
Kommentare: My company has been using Quick Water for over 10 years. I really appreciate that it has great customer support. We are able to reach an associate personally on a daily basis. We looked at other company's and the prices were much more expensive, which makes it cost prohibitive for small water systems. Their program is simple enough for people like me, who are not computer experts, to navigate! I am a very satisfied customer!
Vorteile:
Ease of use
Nachteile:
I really do not have any issues
Antwort von TAK Technology
vor 8 Jahren
Thank you for a great review.
Highly recommend
Vorteile:
Software is easy to learn and very user friendly. Customer support and technical help staff are amazing.
Nachteile:
Cannot think of any issues with the software.
