Instabug

I use it for testing feature releases and client feedback. Absolutely love it.

Vorteile:

Instant client feedback and bug reports. Ease of software use. Helpful cloemt support. User friemdly interface.

Nachteile:

No app yet.

the best beta testing tool for mobile so far.

Kommentare: I delivered 2 Apps using it for beta testing, Swift 3 and React Native... it was an awesome experience using instabug with developers and product managers.

Vorteile:

that it doesn't have to be a crash to be reported, comments and video recording... Integration with React Native, Native iOS and Native Android.

Nachteile:

the dashboard UI, but it's not really a big deal.. it's easy to use but it's not beautiful to look at.

Recommended tool for bug tracking !!

Vorteile:

Using Instabug for bug reporting is super easy. The best thing about instabug is the ability to attach screenshots, notes, and video recordings when submitting the bug. This helped our team to reduce the time they spend on clarifying the bug which resulted in more productivity.The integration with third-party tools like Jira is again a very useful funcitionality that has made Instabug a winning tool.

Nachteile:

There is nothing that I dislike for now.

My experience using Instabug

Kommentare: I have nothing to complain, great support, relatively easy SDK documentation and great functionality! Well done!👏🏼

Vorteile:

It’s a great tool for maximize your availability for the user and track not just bugs but insights and feedbacks reports.

Nachteile:

The way the user can talk and show the application when report a bug or a suggestion.

Fast integration, and helped us in getting quick feedback

Kommentare: Quick feedback from our active users that helped us improve our product.

Vorteile:

Rich in integrations, such as slack, and JIRA. Shake and send feedback user experience is one of it's strongest strengths

Nachteile:

The in-app chat, it's costly to get the whole support team on it to support our customers on the app.

Useful and informative

Vorteile:

good crash analytics, being able to get feedback from my users,getting answers to surveys from my target audience

Nachteile:

not able to get live view of how the user got the crash as sometimes the details provided could lead to different situations that might cause that crash

Help me a lot in developing my own applications

Kommentare: You can make more contact with customers who use the apps you publish and it's a great reason to develop myself programmatically and scientifically to be a Director of Development

Vorteile:

Help me track the errors that occur after the launch of the application a lot in rapid communication using the application instead of deleting the application to send the problems that face them and it was much easier for me

Nachteile:

You can make more contact with customers who use the apps you publish and it's a great reason to develop myself programmatically and scientifically to be a Director of Development

it's easy to get help from your user

Vorteile:

if you want to get help from your user and receive bugs or improvements, it's your service! the SDK can be installed whitin minutes

Nachteile:

it can be a little bit expensive if you want to have better features

magical , powerful and helpful SDK

Vorteile:

the shake feature is very helpful to use for mobile phone normal users , all the have to do is just shake their phones to report any thing the want

Nachteile:

the pricing for small startups somehow big to pay monthly, I know the price for features we use is good but for startups may make some problems, I think you need to make some packages for them with the more good offer

great bug remover

Kommentare: good

Vorteile:

the best part is that i can test any application

Nachteile:

the least i think is that it should be more easy to use

Quick and easy solution for bug-tracking

Vorteile:

Light and easy to integrate SDK, auto tagging and tracking, lots of useful information within each bug/crash report (number of affected users, device details, etc), collaboration features, feedback collection (surveys, chats).

Nachteile:

Missing some features that competitors have, like session replays and touch heatmaps If you’re in the market for a crash-reporting tool, this is the one. It’s not as expensive as bigger solutions, yet still delivers and provides great insights for devs.

Exceptional Tool for Mobile App Startups

Vorteile:

I love how simple the integration. Especially at early stage our product has many holes. Tracking down a crash can be difficult if without this app. It has very advanced analytics and reports. It also helps us deal with the second problem which is collecting and consolidating users feedback. We use their feature request feature where users can suggest something or report a bug visually. Then upvote and downvote things each user thinks is important. We are able to practice lean development and product iteration very successfully because of it. Lastly their team is very attentive and hardworking. It just feels right in every interaction with them. You know they care about your feedback and they are open to accepting feature requests and take the time to help you out. I really wish them the best.

Nachteile:

Perhaps they can include addons so we don’t have to do a full on upgrade in tiers just to get that 1 extra feature we want. They do have lots of products and if they allow us to more customize our subscription would be best.

InstaBug Review - My Vodafone App (New Zealand)

Kommentare: Overall, InstaBug is a software that we use everyday and it's helping greatly to optimize our workflow to help our customers to experience a better app every time they update. I am more than happy with it!

Vorteile:

InstaBug has a very easy to use UI and it makes both bug reporting and handling a seamless experience. There's quite a lot of customization available through filters for reporting purposes as well as having the ability to bulk reply to customers really helps us save time.

Nachteile:

I think that the documentation page could be more interactive and this would help with training on how to use this tool and ease the learning curve.

Wonderful product with incredible team!

Kommentare: We have been using it for a few months already and it has dramatically changed our ratings on the app store. People reach us to ask for help instead of sending 1-star reviews. Super easy to install and users really appreciate it.

Vorteile:

Features, easy to use and above all, their support team.

Nachteile:

Have not found anything remarkable yet that we do not like.

Great reporting tool

Vorteile:

It is easy to use, and let to give quick feedback about application with automatically gather lot of data about system. Also repro steps screens are cool stuff

Nachteile:

Although this is great feature the Jira integration is poor configurable. But reported through it is messy.

Generally positive, has been very useful for customers trying to reach us.

Vorteile:

- Easy to integrate - Easy to use mostly - Provides good information on customer setup to assist in debugging issues

Nachteile:

- Buggy, users report bug tool crashing. - Advance features are nice but sometimes confusing to use. - Web interface needs more work, very slow to load hard to search requires URL manipulation to get to where you want easily - Site seems to go down often, can lead to our app crashing as well when site is unrepsonsive

Instabug is a great tool for error reporting and resolution

Vorteile:

I like the ability to contact the user who has reported the bug and the ability/ease at which you are able to share information. Since errors and bugs can happen across many different devices and users, it's very important to replicate the issue that has been reported. If the user is unable to supply sufficient information, the development team will not be able to replicate and resolve.

Great library for every project

Kommentare: There is no perfect code with 100% test coverage, instabug is another level of testing and reporting very detailed bugs which may occur during runtime. Perfect solution to feel more secure.

Vorteile:

- Complete and detailed logs - Reporting bugs with screenshots and videos (shaking etc.) - Integration with JIRA

Nachteile:

- The most annoying is opening logs details - Surveys seems for me to be useless

Great option if you work with mobile apps

Kommentare: Provides a good workflow and feedback delivery system when used in conjunction with Jira

Vorteile:

- Targeted towards mobile app use - Beta testing features - Strong intergration with general project development / bug tracking / software lifecycle management tools

Nachteile:

- While the product is excellent on its own, it works best when paired with a larger platforms and tools used by developers

Great tool for client communication with software developers. The new video recording tool is great

Kommentare: Fluent communication with software developers.

Vorteile:

In app communication, no need to use another app or software. Link with Trello is also great. Easy to read dashboard.

Nachteile:

Shaking needs to be quite abrupt to make Instabug start. Insertion of a screen shot did not work well (I think now it has been solved).

I used instabug sdk for Android, it't a great service foe bug reporting and integration is very easy

Kommentare: Fasy and easy way for bug reporting and user engagement.

Vorteile:

The integration process, features especially the user engadgment feature, also service quality is great, and customer support is very helpful!

Nachteile:

I think the web interface needs more ui enhancement and more ux improvement, so we can easily reach required parts and also it needs to be more clearer and not to be very crowded!

We built the solution for Unity based on your native plugins - it's useful to get feedbacks

Vorteile:

Getting feedbacks from customer Getting feedbacks from QA team Getting network logs to check the backend interaction

Nachteile:

The solution is not integrated with Unity out of the box The solution doesn't work in VR, it opens a normal activity which is not stereo

Seamless Feedback Integration

Vorteile:

Very easy to drag and drop into existing apps and get actionable feedback

Nachteile:

Much of the UX assumes public-facing software, which doesn't quite match our internal use case where a given user may not necessarily use the same device again

It was a very good experience to integrate instabug

Kommentare: Instabug is definitely the most painless way to get feedback from users/beta testers , with 1 line of code, I can enjoy reporting bugs

Vorteile:

The bug and errors detecting is magnificent and it's developer friendly, the integration is very easy and the statistics dashboard is easy to read

Nachteile:

The prices are high, the free trial period is very short and , You can add a free plan for users with less features

I heard about the startup and was very excited to use it so i downloaded it and started to explore

Vorteile:

It's very user friendly, I like the in-app error resolving capacity very much. I really like the shake/draw tools as it makes this process so much less daunting for users & developers alike. Ease of integration and the extensible SDK that allows for a very customized integration of the bug reporting software into a developer's application

Nachteile:

I don't like so much the support, they take too many times to answer to some questions, Instabug need to improve that things.