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Brilion
Was ist Brilion?
Haushaltsservice-Lösung mit Terminplanung, Online-Buchung und -Zahlung, SMS-Benachrichtigungen, Marketing, Umsatz- und Rechnungsüberwachung und mehr.
Wer verwendet Brilion?
Webbasierte Haushaltsservice-Plattform für Branchen, die sich mit Zimmermädchen, Reinigungseinrichtungen, Hauswirtschaft, Pool-, Teppich- und Büroreinigung und Haustierpflege beschäftigen.
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Brilion
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Bewertungen über Brilion
In Betracht gezogene Alternativen:
The cleaning software you need to have!
Kommentare: Saving time, no need excel or of paper anymore, crew reports in a minute, customer history in a minute. Each crew member has access to his/her own schedule online, google map - completely helpful for the new members. Optimization of in all levels.
Vorteile:
Easy using for the all sides - administration, crew and customer, totally time saving for all! Regarding from the accountant view - automatically created invoices, easy to mark the payment and select its mode (cash/online), crew time calculation (commissions and ets.), balances. Generally with Brilion you have all in one - schedule app for admin, crew app for each team member, customer app (bookings & payments & requests & rating), accountant software.
Nachteile:
They need to make some adjustment, on my opinion, on the pdf looking of the documents.
In Betracht gezogene Alternativen:
5Stars Brilion review
Kommentare: After trying 3 other Cleaning scheduling system we returned to Brilion due to its extensive customization options, functionality and flexibility to suit our business. With Brilion we can run our busienss how we want to, not restricted by the scheduling system dictating how we should do it. Important to us being a start up was the support speed and quality of response, with the follow up fix things or add new functionality.
Vorteile:
Features, functionality, customization. Support
Nachteile:
No Zoho Books integration yet (only Quickbooks as an option)
Utterly disappointed
Kommentare: Very disappointed, its okay if you have a system that needs some work and improvements but if the service that goes along with it is this bad then its just unacceptable.
Vorteile:
They weren't quick to fix issues and customer support was tenable to say the least. Thus I have nothing good to say about them.
Nachteile:
The website and app was faulty and it took 2 months before everything was set up to a point where it can be useful. While they advertised that it will be all set up and ready to use in a few days. The lack of support and delayed delivery date led me to request a refund after waiting a month. They begged me to give it more time since their excuse for the delay was due to the IT guy's dad died and he is not in the office because of it... Sounds like a terrible, made up excuse to me. Even if that was true then they should hire a freelance IT guy to solve the problems they have. They begged me to give them more time and after about 2 months it was resolved. I haven't been able to test it because my team and I got so use to the system we managed to work out between us after having to wait months for the Brilion platform to be completed, that we didn't feel the need to implement the Brilion system in our day to day anymore. Not just that but our clients also find it much easier to send us a Whatsapp message to make and manage a booking over going online to make a booking. Now we sit with the software that we have no use for, neither our staff nor clients want to use it and I've asked for a refund again, but not to my surprise they aren't responding to my messages. Ive waited almost 2 weeks just for a response bt all through everyone of them on the brilion Whatsapp group read my message, no one responded or reached out. I still want my refund due to the terrible service I've recieved from day 1.
Great software
Kommentare: I have everything under control. Booking payment calander etc... Make my life and work easyer
Vorteile:
The software is highly customable and i like the fact that customer support is always available, friendly and very professional
Nachteile:
Since the suuport was able to help us set up the software the way we want we have no complaint with that regards
One of the best integrated software for maids
Kommentare: It has helped us a lot in terms of time consuming. It is quick, easy , speed is top notch. And makes the job easy with less time efficiency
Vorteile:
1) don’t have to work on excel sheets everytime. Software makes it easy to handle bookings. 2) We can know which maids to allocate for the same client 3) Easy to handle the sales sheet, daily, monthly & yearly. 4) it shows our company logo whenever we use the software. They make it feel like it’s designed for our company. 5) gives us the complete depth of our clients list, mainly because through excel sheets it was very hard to track our return clients. 6) it doesnot lag, or has any glitch. 7) best customer care, always available when we need the software management assistance. 8) whenever there is an update they do let us know about it. Always up to mark with the updates.
Nachteile:
1) if they make a YouTube video of each step they will be very easy for my employees to know about it. Over all a good a software that makes it feel like it was designed for us.
