DiscoverLink Talent Hospitality LMS

DiscoverLink Talent Hospitality LMS

von DiscoverLink

Wer verwendet DiscoverLink Talent Hospitality LMS?

Im Gegensatz zu anderen E-Learning-Anbietern konzentriert sich DiscoverLink Talent Hospitality LMS speziell auf das Gastgewerbe. Das LMS wird von Restaurant- und Hotelketten mit einer oder bis hin zu Tausenden von Einheiten genutzt.

Was ist DiscoverLink Talent Hospitality LMS?

Learning-Management-System (LMS) für Restaurants und Hotels, die eine Mitarbeiterentwicklungslösung für Arbeitskräfte auf Stundenbasis mit hoher Fluktuation im Gastgewerbe bietet. Dieses nutzerfreundliche System vereint ein funktionsreiches LMS, Leistungsverwaltung, aufschlussreiche Metriken zur Talentqualität und laut Hersteller exzellente Schulungsinhalte in einer einzigen, integrierten, mobilfreundlichen Plattform.

DiscoverLink Talent Hospitality LMS – Details

DiscoverLink

https://discoverlink.com/

Gegründet 2002

DiscoverLink Talent Hospitality LMS – Kostenübersicht

DiscoverLink Talent Hospitality LMS bietet keine Gratisversion, aber eine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

DiscoverLink Talent Hospitality LMS Funktionen

Gastronomie Software
Abrechnung & Rechnungsstellung
Berichterstattung / Analyse
Integrierte Buchführung
Inventarverwaltung
Küchenmanagement
Menüverwaltung
Mitarbeitermanagement
Reservierung-Management
Tabellenverwaltung
Verkaufspunkt POS
Wartelisten-Management
Asynchrones Lernen
E-Learning-Unternehmen
Elektronischer Handel
Gamification
Gemischtes Lernen
Hochschulbildung/Erziehung
Integrierter Autorensystem-Kurs
Mobiles Lernen
Portal für Lernende
SCORM-Compliance
Synchrones Lernen
Unternehmen/Geschäft
Videokonferenzen
Asynchrones Lernen
Ausbildungsbetriebe
Elektronischer Handel
Gemischtes Lernen
Hochschulbildung/Erziehung
Integrierter Autorensystem-Kurs
Integriertes LMS
Mobiles Lernen
Portal für Lernende
Simulation
Synchrones Lernen
Unternehmen/Geschäft
Zertifizierung-Management

DiscoverLink Talent Hospitality LMS – Nutzerbewertungen

Zeigt 5 von 33 Nutzerbewertungen

Gesamt
4,6/5
Benutzerfreundlichkeit
4,7/5
Kundenservice
5/5
Funktionen
4,3/5
Preis-Leistungs-Verhältnis
4,8/5
Jessicah P.
Senior Director of Training
Restaurants, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 9.1.2018

"User Friendly, Adaptable, Support out of this world, Everything a restaurant brand needs"

Vorteile: What I like most is the simplicity for the end users. From the management team having to assign a new profile, assign content, review history or make a transfer to our hourly employees logging in and completing the content, the process is simple to understand and to teach. Next would be the content library. It is not always possible to bring in an instructional designer to build content from scratch or budget to have content built from a third party and with this software, there is no immediate need. You can dive right in and provide your teams, all levels, learning and development content immediately. This takes out the "O.K. I have purchased the software, now let's start building content to get the buy in from our operators and/or Franchisees". Next would be the functionality to make things your own for your Brand. From how you design checklists, quizzes, tests to how you assign permissions within levels of hierarchy to give the management teams and owners the accountability over their restaurants dashboard and assignments. There is so much more I want to brag about with Discover Link but they only give me so many words within this review and I have to be sure to let you know about the support team. It is like no other I have dealt with in my 25+ years in restaurants. They are caring, helpful, bring suggestions and ideas to the table as well as make you feel like a part of the family vs. being a client. I am so appreciative of each and everyone on the team!

Nachteile: I have no least favorite thing about this software because of the hard work and dedication of their team listening to the all their client family. We requested to have them build an app and our wish has come true. in 2018, we will be able to have an app available for the system. For us, this will open doors, windows and magic portals because we will be able to fulfill the "offline" resource content our Franchisees have requested, build a library with "Search" functionality so our operators can find things quickly and easily as things arise and so much more that just makes me smile inside and out. I know it is hard to believe that this software could be so great, but I encourage you to give it a chance.

  • Quelle des Nutzers 
  • Bewertet am 9.1.2018
Angi L.
Instructional Design Manager
Restaurants, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 28.10.2019

"Best Customer and Technical Support EVER Bar!"

Kommentare: Everyone, and I do mean EVERYONE, at Discover Link has given us the platinum package for customer and technical support. I can't say the same for other LMS's, including the BIG name ones, where you get the runaround when trying to get an issue fixed. The Discover Link folks call, email, even text, back within 24-hours. They are fantastic with communication and following-up. Yes, there are flashier (and dare I say sexier) LMS's out there that push "social learning" and promises of "mobile learning", but honestly... the competition isn't worth the headache, esp. if your organization doesn't use "social learning" or have users take courses on their cell phone (which are a pain to design effective courses for such small screens). Word of advise... Don't get caught up with the "shiny object" LMS's out there. Go for the LMS with will provide the BEST support, because THAT is what is going to matter if you have any issues and/or need Admin support. THAT is what we have with Discover Link!

Vorteile: The fairly new "cross-hairs" feature when looking at users within their campus is FANTASTIC! I like how you can preview content without actually needing to assign it and then take the course. Resources has a nice search option. All in all, it is fairly easy to use as an Admin and good for what our users need.

Nachteile: Not the most intuitive UI (especially when trying to set-up external permissions) and a bit tedious with having to collapse sections all the time. I wish the content had a "search" feature, esp. since we can't get the "filter" feature to work. The UI needs a facelift to look more "clean" and modern.

  • Quelle des Nutzers 
  • Bewertet am 28.10.2019
Molly M.
Director, Training and Development
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 30.8.2017

"Product is okay"

Vorteile: Our customer support is amazing. The support staff is the best asset you have to support questions and help trouble shoot issues. We have appreciated his contribution to our efforts.

Nachteile: Reporting is lacking and Discoverlink is behind the industry based on our research and networking with others in the industry

Antwort des Softwareanbieters

von DiscoverLink an 9.1.2018

Hi Molly, thank you for taking the time to complete this review and for providing feedback on reporting. I wanted to let you know that we will begin rolling out a new user interface this quarter which includes some nice reporting enhancements, including graphical charts. In addition, we can create custom reports and add dashboard statistics to meet specific requirements. If you'd like to explore either of those options, please contact your Account Manager. We'd love to hear your ideas on other features you'd like to see us add to our development roadmap as well. Feel free to send me any comments and I'll be happy to forward them on to our development team as enhancement requests for future consideration. Thanks again!

  • Quelle des Nutzers 
  • Bewertet am 30.8.2017
Jen M.
Senior HRIS Analyst
Restaurants, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 21.2.2020

"Great LMS product"

Kommentare: Our experience with DiscoverLink has been fantastic! They are a great vendor to work with. Always responsive, patient and helpful in every situation. They take feedback well and are continually finding ways to improve their platform. I would highly recommend them for anyone looking to elevate their LMS experience.

Vorteile: Easy to use
Intuitive
Hospitality focused
Compatible with all programs we use
Ease of integration
Great customer service

Nachteile: My only con would be limited reporting on course specific data. Otherwise everything is great!

  • Quelle des Nutzers 
  • Bewertet am 21.2.2020
Braxton L.
Training Manager
Gastgewerbe, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 8.1.2018

"If it was not for this product our company would be less efficient! Used Daily! "

Kommentare: From an organization standpoint- Employee engagement, Employee retention, increased value of Sales. Number, increased amount of knowledge learned. Tracking results through this software is also a huge benefit as it is very easy to do!

Vorteile: This software is user-friendly and easily accessible. It is not complicated like some other LMS out there. The options for different modules or LPs are very beneficial for a multi-unit organization. By far though would be the customer service. If you do not know something or have a question you do not have to call a 1-800 number. Your client services rep is only an email and phone call away with immediate response! WE LOVE THIS PRODUCT

Nachteile: It is not really what I like or least about this software it is more of improvements to be made. This company is on top of their game by listening to their customers and making changes to the software to benefit the customers. Occasionally we will run into technology issues within our organization with WIFI connectivity problems which hinders the ability to use discoverlink so that can be a downfall at times. Wishing this software could be used on a offline network would be extremely beneficial.

Antwort des Softwareanbieters

von DiscoverLink an 9.1.2018

Hi Braxton, thank you for this review and your feedback on offline use to help with connectivity issues.I wanted to let you know that the ability to take courses offline and synchronize once a connection is made is on our roadmap for this year. We will keep you posted when we get close to releasing that!

  • Quelle des Nutzers 
  • Bewertet am 8.1.2018