CRIO

Super efficient, friendly support, proactive company focused on site needs & industry demands.

Kommentare: The time spent in clinic and entering data has been cut to less than half. We are continuing to learn about all of the functions of this software and have not been dissappointed in anything yet. The capabilities are endless and the cost is affordable. Big pharma should jump at the chance at having real time data available. This has been a game changer at our site. We only have 2 coordinators so we were limited in our study load. We have doubled our study load within 6 months of starting with CRIO. You will not find a single system that offers all that CRIO does and for the price too!

Vorteile:

This is the creme de la creme of clinical research software. There are so many modules and training that it will take some time to get used to but you will never be sorry. If you seriously commit to learning and using this system you will save so much time from capturing data real time to decreasing errors and deviations. I absolutely love the reponse time from the CRIO team and the "live chat" feature has saved our site from having any major meltdowns due to the learning curve. Our site is almost completely paperless thanks to this amazing software. Comments from CRA's : "this is the wave of the future" "your site is so far ahead in the game, why aren't all sites using this?" " what is it called again?" The game changer for our site was the financial tracker module. We are a small site so using Fresh Books, an EMR, a CTMS, and entering data in respective EDC's took an incredible amount of time... time wasted entering data trifold and trying to track what we are owed vs paid & costs to our vendors , study staff etc. Major bonus points for this system that our site was not looking for was the recruiting module. This system is truly a one stop shop. Better is efficiency in what we do, how we do it, without compromising the integrity of the data. Data entry errors across multiple systems compromises data, creates queries and wastes time. CRIO does interface with other data systems making data entry at the site occur one time. Imagine that!

Seamless record keeping at the tip of your fingers

Vorteile:

CRIO is very user friendly, comprehensive, and easy to implement. We were able to train staff and begin utilizing CRIO 100% within 3 weeks of purchase. Cumbersome tasks, such as charting are now streamlined, allowing us to become more productive and better concentrate on our patient population.

Nachteile:

The eReg function is cumbersome and not quite as user friendly as the rest of the CRIO software. It would be great if it had the same look and feel as the majority of the suite, and if it were not billed separately.

CRIO - a great e-source

Kommentare: Overall, CRIO is easy to use for source documentation. The customer support is top notch. They assign one person to our account and she responds quickly and efficiently to any needs that arise and also makes time to meet with our team as needed.

Vorteile:

CRIO has an excellent interface for electronic source with plenty of room to add additional paper documents as needed and electronically sign them.

Nachteile:

The recruitment module (or perhaps our usage of it) is a bit clunky with lots of required steps. Every patient has 2 profiles, which are linked, but it's odd.

Bugs Bugs and more Bugs

Kommentare: The software has not lived up to the expectation, and their growing price point has made it a thorn in the side of their long-time customers.

Vorteile:

This software has a clean user interface and the price point was lower than most competitors.

Nachteile:

CRIO was new to the market when we signed up. They promised routine and frequent updates to improve the software. What we got was prioritizing poorly planned and implemented useless features over fixing the bug and issues in their core product. The e-regulatory is almost completely useless.

If you can believe it, It just keeps GETTING BETTER

Kommentare: We have found their platform to be very user-friendly and it helps with every aspect of managing a clinical study at our site. From patient recruitment to invoicing for a final payment they cover everything for us.

Vorteile:

I originally signed on to Clinical Research IO three years ago for an eSource solution. Since then I have switched to their CTMS solution, eRegulatory solution as well. We also started using their Recruitment module, texting/calling solution, and patient stipends. EVERY MODULE is fantastic. What I believe is their strongest suit, however, is their customer service and dedication to continued quality and enhancements. They keep adding to their services and really are a "total solution" company for sites.

Nachteile:

The final piece I'd like to see from them is eConsent.... but I'm told that's coming so I'm very much looking forward to this solution.