Salesforce for Higher Ed
von Salesforce.org4.4 / 5 7 Bewertungen
Wer nutzt diese Software?
Cloud-basierte Plattform, die Bildungseinrichtungen bei der Rekrutierung und Zulassung von Studenten sowie der Kommunikation mit ihnen unterstützt.
Durchschnittliche Bewertung7 Bewertungen
- Gesamt 4.4 / 5
- Benutzerfreundlichkeit 3.9 / 5
- Kundenservice 4.2 / 5
- Funktionen 4.7 / 5
- Preis-Leistungs-Verhältnis 4.2 / 5
- Startpreis 36,00 $
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
Über Salesforce for Higher Ed
Cloud-basierte HEDA-Plattform (Higher Education Data Architecture), die Bildungseinrichtungen beim Lebenszyklusmanagement von Studenten unterstützt.
Salesforce for Higher Ed Funktionen
- Fakultät- / Personalmanagement
- Studenteb-Information / Aufzeichnungen
- Verwaltung der finanziellen Hilfe
- Gebühren Management
- Hochschulen / Universitäten
- Self-Service Portal
- Software für Schulen
- Verwalten von Anwendungen
- Verwaltung der finanziellen Hilfe
Die hilfreichsten Reviews für Salesforce for Higher Ed
Bewertet am 5.3.2019
A game changer for higher ed recruiting and admissions
Vorteile: We use a customized 3rd party version of Salesforce within the Higher Ed space - primarily for graduate recruiting and admissions, as well as marketing. Salesforce, while a sales platform, is versatile enough to allow us to completely customize our org the way we need it to function. We keep track of prospective applicants, run our info sessions as campaigns, and have even built our application using Salesforce site pages. The amount of flexibility and potential for integration is staggering. We are not full on the HEDA model, yet, but are moving in that direction. In addition, the products being rolled out for Higher Ed such as Adviser Link are very intriguing, and have us considering how we could roll out Salesforce to other units in our grad school.
Nachteile: Salesforce in general is a huge platform, and can be a bit challenging for new staff to learn. In addition, because of the customization and natural deviation away from a sales-based mentality in order to get it to work for Higher Ed, Salesforce can quickly accumulate layers and layers of settings, permissions, etc.
Bewertet am 31.7.2019
A fantastic all-around system for tracking and managing any stage of the student lifecycle
Kommentare: Salesforce for Higher Ed has revolutionized our enrollment practices, and continues to open new avenues for data-collection, enrollment management and prospect engagement. It's become the hub that our entire enrollment services operation runs from. Our main problems tend to be a result of our own inexperience, or lack of knowledge in navigating the truly vast potential of Salesforce. The learning curve is real, but we've found it worth it to stick it out.
Vorteile: I love the flexibility of Salesforce and the tailored customization of HEDA. It can do anything we need, and more. Salesforce also works hard to make sure every user has the training and documentation they need to make implementation successful.
Nachteile: The sheer size and flexibility of Salesforce imposes an enormous learning curve on users. Without proper guidance, some functions will be left idle, or even misused. Other functions are theoretically possible, but difficult to implement without extensive training and/or expensive add-on products.
Bewertet am 9.11.2018
Great Platform; Detailed Reporting Capabilities
Vorteile: I appreciate how clear and easy the layout of everything is. Users are able to categorize each prospective student by the stage they're in. The reporting capabilities are incredibly helpful. Users can generate specific reports on basically anything regarding prospective students. Additionally, the platform has attractive visuals (graphs and more) to track each recruiter's progress.
Nachteile: While the capabilities of the report-making are great, the initial creation of the report can be tricky. I sometimes feel like I'm writing algebraic equations when creating a new report. This isn't always the case, but training new hires how to create new reports is probably the most time-consuming part of our CRM training.
Bewertet am 31.7.2018
A steep learning curve
SalesForce gives the potential to be a company-wide CRM, rather than a CRM just for Admissions. This is something we would like to do and have started working toward. This is SalesForce's largest benefit over many other popular Higher Ed CRMs.
There is a lot of potential here and I am pleased with a lot of the features, though there are some ones that feel basic that are missing.
The data architecture is very convoluted and there is a very steep learning curve. It is clear when using SalesForce as a CRM tool for Higher Ed, that it was not built for Higher Ed. Despite that, it is still a strong solution.
The other biggest pain point is responsiveness and slowness. The UI (ironically called Lightning) is incredibly slow which makes working on configurations very time-consuming for System Admins.
Bewertet am 1.12.2017
Super agile and flexible to meet our needs. Very user friendly.
Vorteile: The software allows for us to have one platform that scales across the organization. This allows us to build a real view of the student across all departments. This improves communication and allows us to also shorten staff training time when employees move from one area of the organization to another. So far, our biggest limitation is our own creativity. We have soo much we want to keep implementing that we haven´t completed it all yet. We already have full recruitment, marketing, admissions online and now are adding in Financial Aid Requests, and internal processes.
Nachteile: It is so flexible, sometimes we do things that are good "in the moment" but later have to be fixed because we weren´t forced to think about them too much.