Wer nutzt diese Software?

Cloud-basierte Plattform, die Bildungseinrichtungen bei der Rekrutierung und Zulassung von Studenten sowie der Kommunikation mit ihnen unterstützt.

Durchschnittliche Bewertung

7 Bewertungen
  • Gesamt 4.4 / 5
  • Benutzerfreundlichkeit 3.9 / 5
  • Kundenservice 4.2 / 5
  • Funktionen 4.7 / 5
  • Preis-Leistungs-Verhältnis 4.2 / 5

Produktinformationen

  • Startpreis 36,00 $
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
  • Training Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Salesforce.org
  • http://www.salesforce.org

Über Salesforce for Higher Ed

Cloud-basierte HEDA-Plattform (Higher Education Data Architecture), die Bildungseinrichtungen beim Lebenszyklusmanagement von Studenten unterstützt.

Salesforce for Higher Ed Funktionen

  • Fundraising-Management
  • Job-Anzeigetafel
  • Mailinglisten-Management
  • Mitglieder-Buchhaltung
  • Mitglieder-Gemeinschaften
  • Mitglieder-Portal
  • Mitgliederverzeichnis
  • Mitgliedschaft-Management
  • Veranstaltungsmanagement
  • Website-Management
  • Absolventen-Management
  • Beurteilung-Management
  • Fakultät- / Personalmanagement
  • Fundraising-Management
  • Studenteb-Information / Aufzeichnungen
  • Studentenportal
  • Stundenplan-Management
  • Terminplanung
  • Verwaltung der finanziellen Hilfe
  • Wohnungsmanagement
  • Zulassungsmanagement
  • Beurteilung-Management
  • Bewerber-Management
  • Evaluationmanagement
  • Formularverwaltung
  • Gebühren Management
  • Hochschulen / Universitäten
  • Personalbeschaffung-Management
  • Self-Service Portal
  • Software für Schulen
  • Verwalten von Anwendungen
  • Verwaltung der finanziellen Hilfe
  • Wertung

Die hilfreichsten Reviews für Salesforce for Higher Ed

A game changer for higher ed recruiting and admissions

Bewertet am 5.3.2019
Brice P.
CRM & Web Specialist
Hochschulbildung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We use a customized 3rd party version of Salesforce within the Higher Ed space - primarily for graduate recruiting and admissions, as well as marketing. Salesforce, while a sales platform, is versatile enough to allow us to completely customize our org the way we need it to function. We keep track of prospective applicants, run our info sessions as campaigns, and have even built our application using Salesforce site pages. The amount of flexibility and potential for integration is staggering. We are not full on the HEDA model, yet, but are moving in that direction. In addition, the products being rolled out for Higher Ed such as Adviser Link are very intriguing, and have us considering how we could roll out Salesforce to other units in our grad school.

Nachteile: Salesforce in general is a huge platform, and can be a bit challenging for new staff to learn. In addition, because of the customization and natural deviation away from a sales-based mentality in order to get it to work for Higher Ed, Salesforce can quickly accumulate layers and layers of settings, permissions, etc.

A fantastic all-around system for tracking and managing any stage of the student lifecycle

Bewertet am 31.7.2019
Verifizierter Rezensent
Director of Enrollment Services
Hochschulbildung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Salesforce for Higher Ed has revolutionized our enrollment practices, and continues to open new avenues for data-collection, enrollment management and prospect engagement. It's become the hub that our entire enrollment services operation runs from. Our main problems tend to be a result of our own inexperience, or lack of knowledge in navigating the truly vast potential of Salesforce. The learning curve is real, but we've found it worth it to stick it out.

Vorteile: I love the flexibility of Salesforce and the tailored customization of HEDA. It can do anything we need, and more. Salesforce also works hard to make sure every user has the training and documentation they need to make implementation successful.

Nachteile: The sheer size and flexibility of Salesforce imposes an enormous learning curve on users. Without proper guidance, some functions will be left idle, or even misused. Other functions are theoretically possible, but difficult to implement without extensive training and/or expensive add-on products.

Great Platform; Detailed Reporting Capabilities

Bewertet am 9.11.2018
Thomas J.
Former Admissions Counselor
Hochschulbildung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I appreciate how clear and easy the layout of everything is. Users are able to categorize each prospective student by the stage they're in. The reporting capabilities are incredibly helpful. Users can generate specific reports on basically anything regarding prospective students. Additionally, the platform has attractive visuals (graphs and more) to track each recruiter's progress.

Nachteile: While the capabilities of the report-making are great, the initial creation of the report can be tricky. I sometimes feel like I'm writing algebraic equations when creating a new report. This isn't always the case, but training new hires how to create new reports is probably the most time-consuming part of our CRM training.

A steep learning curve

Bewertet am 31.7.2018
Verifizierter Rezensent
Undergraduate Systems Specialist
Hochschulbildung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis

Vorteile: SalesForce gives the potential to be a company-wide CRM, rather than a CRM just for Admissions. This is something we would like to do and have started working toward. This is SalesForce's largest benefit over many other popular Higher Ed CRMs.
There is a lot of potential here and I am pleased with a lot of the features, though there are some ones that feel basic that are missing.

Nachteile: The data architecture is very convoluted and there is a very steep learning curve. It is clear when using SalesForce as a CRM tool for Higher Ed, that it was not built for Higher Ed. Despite that, it is still a strong solution.
The other biggest pain point is responsiveness and slowness. The UI (ironically called Lightning) is incredibly slow which makes working on configurations very time-consuming for System Admins.

Super agile and flexible to meet our needs. Very user friendly.

Bewertet am 1.12.2017
Verifizierter Rezensent
Director - Marketing, Recruitment, and Admissions
Hochschulbildung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The software allows for us to have one platform that scales across the organization. This allows us to build a real view of the student across all departments. This improves communication and allows us to also shorten staff training time when employees move from one area of the organization to another. So far, our biggest limitation is our own creativity. We have soo much we want to keep implementing that we haven´t completed it all yet. We already have full recruitment, marketing, admissions online and now are adding in Financial Aid Requests, and internal processes.

Nachteile: It is so flexible, sometimes we do things that are good "in the moment" but later have to be fixed because we weren´t forced to think about them too much.

Lies weitere Bewertungen