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Careficient
Was ist Careficient?
Integriertes Cloud-basiertes Agenturverwaltungssystem. Verwalte das Personal, das KIS, die Gehaltsabrechnung, Terminplanung, Überweisungsquellen, Patienten, alle ärztlichen Anweisungen, Anspruchsberechtigungen, OASIS-Formulare, automatisierte die Rechnungsstellung, Debitorenbuchhaltung, Zahlungseinzüge und Zahler über eine einzige Schnittstelle. Die nutzerfreundliche, intuitive Nutzeroberfläche eliminiert Beeinträchtigungen der Kommunikation und Verlangsamung im Betrieb. Careficient ist auch ein komplettes Managementsystem für Medicare, Medicaid, kommerzielle und private Einrichtungen.
Wer verwendet Careficient?
Verwaltungssystem für Hauspflege- und private Pflegeeinrichtungen und Hospize.
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Bewertungen über Careficient
In Betracht gezogene Alternativen:
Careficient Review
Kommentare: Implementation was a challenge, as it is with anything new. When we encountered difficulties, the Careficient team was there to support and provide further training.
Vorteile:
The scheduling component is very useful in tracking completion of notes.
Nachteile:
There are issues with using some of the reporting and/or tracking tools as they did not seem to be set up for what we needed. The Careficient team has been supportive in trying to assist us with implementation or finding 'work arounds' to meet our needs for these things.
New Careficient User-Outreach
Kommentare: Careficient was easy system to navigate and really love the billing and invoices feature. The tracking of hours per week scheduled and verified for pedi will require more manual intervention by staff to ensure not over utilizing authorized hours. The scheduling using 485 is also not very conventient, because adding or fixing schedules requires removing some many layers of information to get back to the basic schedule or adding interim order can also be more work than just being able to go to the schedule and add a schedule or change one.
Vorteile:
Billing, Setup of payer information. Invoice corrections and automated notes and workbasket items to alert staff of follow-up on important tasks.
Nachteile:
Authorization setup not linked to actuation service code being billing until it scheduled, risk utilizing more of one service code than authorized if scheduled wrong. No way to track hours scheduled/verified, rish of utilized more than auth hours and not knowing until end of ISP. Ability to filter by Teams when trying to verify, but this will be resolve once we switch agency location. Scheduling using 485 can be problematic for pedi services, because they have multiple schedules per day and per week.
Careficient review
Kommentare: At first I did like the customer service. Brendon is great. I could call him directly and he always had an answer and quickly, but lately they want us to put in a ticket, which they are not quick to return with an answer, and quite often have a wrong answer or none at all. I have put in tickets to ask if things could be adjusted to help in all of the areas mentioned above. They said they will try to accommodate, which looks and sounds good, but I put in tickets almost 2 years ago asking to consolidate things to have less paperwork and less work overall and still have no response after almost 2 years.
Vorteile:
We are able to send software oasis and they transmit to state for us.
Nachteile:
Too many pathways to get where you want to get to. i.e. to look up the medical record # or insurance # you have to click on too many tabs to get there. I feel it should all be on main page in one area. ALL visit note, including oasis are WAY too long, wastes too much time. You can not just un-approve something, you have to back track in the order to approved them, which also is a BIG waste of time. Do not like that the 485 and care needs are separated. We have had many complaints from physicians saying POC is way too long. Too many things in columns, which takes up space and makes things longer. med list is too long. Bottom line, we originally wanted this software to save time, but all it has done is waste A LOT of time and time is money.
In Betracht gezogene Alternativen:
Careficient is the best Software that I have ever used!
Kommentare: Careficient meets all of my business needs. Their support staff is wonderful and will answer all your questions. It made my survey so much easier because it is survey friendly. My team likes that they can get to anything by the tabs on the top of the patient profile and that everything is in one place and easy to locate.
Vorteile:
It is extremely user friendly. The careficient team provide you with great training. The software has so many reports and it makes submission of HIS measures, Billing, Etc. so easy! I went through my Accreditation survey and even the surveyor stated "This is so survey friendly. It makes my job easier." I personally have recommended this EMR to some of my colleagues already. I have used multiple other EMR's and I vote Careficient to be the best.
Nachteile:
No issues at this time at all. I have had no problems with the EMR system and once you learn it is so user friendly.
In Betracht gezogene Alternativen:
New user review
Kommentare: The set up was very easy and the customer support was awesome. The implementation team really had everything put together to make the transition as painless as possible.
Vorteile:
The software is very easy to use and makes user sense. I appreciate all of the compliance features that are built in making it easier to not skip steps.
Nachteile:
We've only been using the software for four months so there are little tweaks here and there that I would like. We did issue a technical change request and they have already responded by updating the software using that change. The company is very responsive to user input.
