Wer verwendet NinjaRMM?

Für IT-Experten, die sofortige Reaktion auf Nutzerprobleme benötigen und ihre IT-Umgebungen schützen.

Was ist NinjaRMM?

NinjaRMM ist eine Plattform für Fernüberwachung und Remote-Management der nächsten Generation mit integriertem Netzwerkmanagementsystem (NMS). Erhalte detaillierte Einblicke in den Netzwerkverkehr, Echtzeitleistungsdaten von SNMP-Geräten, Traps und Syslog-Erfassung.

NinjaRMM – Details

NinjaRMM

http://www.ninjarmm.com

Gegründet 2013

NinjaRMM – Preisübersicht

NinjaRMM ist verfügbar ab 3,00 $/Monat. NinjaRMM bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für NinjaRMM findest du unten.

Startpreis

3,00 $/Monat
Preisinformationen

Kostenlose Version

Nein

Gratis Testen

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

NinjaRMM Funktionen

Endpoint Protection Software
Aktivitäten-Protokoll
Anti-Virus
Anwendungssicherheit
Gerätemanagement
Unterschriften-Abgleich
Verhaltensbezogene Analysen
Verschlüsselung
Web-Bedrohungen verwalten
Whitelist/Blacklist
Bildschirm teilen
Diagnosewerkzeuge
Echtzeit-Chat
Filesharing
Sitzungsaufzeichnung
Sitzungsübertragung
Umfragen & Feedback
Bedarfsmanagement
Beschaffungsmanagement
Compliance-Verfolgung
Instandhaltungsmanagement
Inventarverwaltung
Konfigurationsmanagement
Kostennachverfolgung
Lieferanten-Management
Vertrags-/Lizenz-Management
Wirtschaftsprüfung-Management
Compliance Management
Inventarverwaltung
Kapazitätsmanagement
Korrektur-Management
Lizenzmanagement
Remote-Zugriff/-Kontrolle
Wartungsplanung
Zugriffskontrollen/Berechtigungen
Überprüfung von Vorfällen
IT-Asset-Management
Release-Management
Self-Service Portal
Service-Katalog
Serviceberichterstattung
Störfallmanagement
Ticket-Management
Vertragsmanagement
Wissensmanagement
Konfigurationsmanagement
Problem-Management
Projektmanagement
Self-Service Portal
Störfallmanagement
Verfolgen von Vermögensanlagen
Verfügbarkeit-Management
Versions- und Bereitstellungsmanagement
Vertrags-/Lizenz-Management
Veränderungsmanagement
Abrechnung & Rechnungsstellung
Backup und Recovery
CRM
Dashboard
Fernzugriff
Help-Desk
Korrektur-Management
Live-Chat
Problemmanagement
Projektmanagement
Terminplanung
Alarmfunktion / Benachrichtigungen
Automatische Genehmigung
Automatische Patch-Implementierung
Automatische Scans
Benutzerdefinierte Patches
Compliance Management
Dashboard
Management des kompletten Netzwerks
Patch Test
Priorisierung von Patches
Remote-Zugriff/-Kontrolle
Schwachstellen-Scannen
Berechtigungsnachweis-Management
CPU-Überwachung
Datenbank-Server
E-Mail-Überwachung
Ereignisprotokolle
Historisches Nachfolgeerfahren
Korrektur-Management
Terminplanung
Virtuelle Maschinen-Überwachung
Überwachung der Benutzeraktivität
Alarmfunktion / Benachrichtigungen
Echtzeitüberwachung
Ereignisprotokolle
FTP-Überwachung
Leistungskennzahlen
Mail-Server-Überwachung
Transaktion-Überwachung
Uptime-Berichterstattung
Verfügbar
Wartungsplanung

NinjaRMM – Nutzerbewertungen

Zeigt 5 von 87 Nutzerbewertungen

Gesamt
4.9/5
Benutzerfreundlichkeit
4.9/5
Kundenservice
4.9/5
Funktionen
4.6/5
Preis-Leistungs-Verhältnis
4.8/5
Ryan R.
Owner, Lead Technology Solutions Consultant
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 15.4.2019

"An Excellent Solution for Start-Up MSPs"

Kommentare: Working with NinjaRMM's customer service was an excellent experience. Built with a team of seasoned professionals, all with various different levels of experience in business ownership, maintenance, technical support, and account management, Ninja delivers top-notch customer services in an efficiently timely manner. After speaking with their billing team and our account manager, we were able to work out flexibility with billing, remaining easy to work with and understanding while we straightened out our Accounts Payable systems. It's exciting to be working with a company that is ever increasing their capabilities, expanding their team, and continuously pushing out new features to allow us to operate more effectively in the MSP workspace, provide higher quality of service, and expand our customer reach by providing many different options for managing our client networks.

Vorteile: NinjaRMM is incredibly easy to use, combining a fluid interface with powerful back-end features. One of the greatest things about this tool is that it just works. There's no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is laid out in an easy to navigate structure that is pleasent to look at. Our favorite feature by far is the SysTray customization options that allow us to place a service icon in the System Tray, and give our users tools directly on their desktop to self-resolve, or call assistance when necessary. Additionally, NinjaRMM has done a great job of implementing state of the art technology to provide SMNP monitoring capabilities, as well as managing and monitoring uptime and downtime instances.

Nachteile: Some of the features that you expect to be there aren't yet fully deployed. We're excited about the potential for backup capabilities with Ninja, however these features don't work perfectly all of the time. In addition, their interface currently lacks a Task Manager system for managing services and tasks, however I've been informed that this is slated for a later release. I would be interested in seeing a development roadmap made public to the subscribers as it gives us a better indication of how to plan for new capabilities/integrations that we may be able to use. Additionally, it would be neat to make uptime calculations so that we can provide percentages for various services to our clients in our reports. Again, I have been informed that full report customization is an upcoming feature, and I'm excited to see that take place.

  • Quelle des Nutzers 
  • Bewertet am 15.4.2019
Brian A.
CEO
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 25.10.2019

"Best RMM for the money and features"

Kommentare: Overall, the interface is super easy. The software works correctly. When we do need help, which is rare, we get it and it is good. It's easily the best partnership we have with a third party.

Vorteile: Ninja RMM is easily the best RMM on the market. It is truly cloud based, responsive, and mostly easy to use. The reports are great, the integrations are super easy and the website itself is easy to understand. Other RMMs need a team of onboarders to show you how to use it over a period of a month. Come on man, ain't no body got time for that. Ninja RMM easy to understand as soon as I did the trial I knew it was the right one.

Nachteile: The only negative I can say is it doesn't have a built in distribution method. You have to rely on AD or something like PDQ Deploy to distribute it over a network automatically.

  • Quelle des Nutzers 
  • Bewertet am 25.10.2019
Verifizierter Rezensent
IT Manager
Öl & Energie, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 24.2.2020

"Easy to use RMM software that checks all the boxes"

Kommentare: Ninja has helped us take control of our remote assets as well as internal assets. It makes it easy to remotely connect to a computer and deploy software with ease.

Vorteile: The software is easy to use and deploy. Allows remote connectivity and monitoring of many assets, even if they don't reach the domain often.

Nachteile: I would like to see a set storage place where programs and scripts could be placed. Instead, I link to Dropbox or Onedrive to deploy programs

  • Quelle des Nutzers 
  • Bewertet am 24.2.2020
Donald M.
Network and Systems Administrator
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.2.2020

"Fantastic Tool"

Kommentare: NinjaRMM has been fantastic. It easily allows me to set policies for windows upgrade, software upgrades and installs, regular "house cleaning", common scripts and even customizable scripts. I like having everything I need on one dashboard, it allows me to spot trends as well as quickly diagnose issues. I love being able to access machines remotely in emergency situations. (aka when I forget my laptop.) I strongly recommend it to all my IT friends and have demoed it more than a few times to them.

Vorteile: I love being able to spot trends with the machines, but the number one thing is just the amount of time it saves me. I know some people love overtime, but I would rather spend some time with my family then mundane and monotonous tasks. The NinjaRMM tool lets me do that whether that is at home or using that time saved on more constructive projects.

Nachteile: The one thing I would add is that the back button should work. Either that or NinjaRmm should add one because it would make moving around alot easier. Granted with the 4.5 release there is now a favorites list which is really handy because of the lack of a back button.

  • Quelle des Nutzers 
  • Bewertet am 10.2.2020
Jamie S.
Helpdesk Specialist
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    3/10
  • Quelle des Nutzers 
  • Bewertet am 25.7.2018

"RMM with not enough going on for it"

Kommentare: None. We choose not to use this software as it didn't do what we wanted it to do.

Vorteile: I like the overall look of the user interface and it is quick and speedy.
Installs quickly without much delay, provides good information about computer specs.

Nachteile: Hard to figure out how it works.
Uninstall option simply didn't work.
RMM software installs NOT in the system tray.
Patching is a joke. You cannot block patches easily, its either all of a cateory, ALL or none.
User interface navigation is terrible.
Was completely unable to figure out how scripting works.
No native remote control.
Not enough options.
We have been using Kaseya for 5+ years and it is so much better and easier to use.

  • Quelle des Nutzers 
  • Bewertet am 25.7.2018