Wer nutzt diese Software?
Chargify hat bis heute Tausende von Unternehmen bei der Verwaltung von Millionen von Angeboten unterstützt, die einen Jahresumsatz in Milliardenhöhe generieren. Chargify beseitigt Abrechnungsengpässe und gibt Teams die Geschwindigkeit und Flexibilität, schneller zu wachsen.
Durchschnittliche Bewertung197 Bewertungen
- Gesamt 4.3 / 5
- Benutzerfreundlichkeit 4.1 / 5
- Kundenservice 4.3 / 5
- Funktionen 4.1 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Kostenlose Version Nein
- Gratis Testen Ja
Cloud, SaaS, Web
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2009
Chargify ist weltweit anerkannter Branchenführer im Bereich der wiederkehrenden Abrechnung und Abonnementverwaltung. Chargify Elastic Billing macht die Abrechnung zu einem Wettbewerbsvorteil für moderne Unternehmen mit wiederkehrenden Einnahmen, die ihre Angebote für die Kund*innenbetreuung personalisieren und differenzieren müssen. Elastic Billing verändert die Art und Weise, wie Unternehmen Angebote verpacken, bepreisen und bewerben und Änderungen im Laufe der Zeit verwalten.
- Nutzungsverfolgung / Analyse
- Rabatt-/ Gutscheinmanagement
- Self-Service Portal
- Wiederkehrende Abrechnung
- Mehrere Währungen
- Self-Service Portal
- Verzögerte Rechnungsstellung
- Wiederkehrende Rechnungen
- Wiederkehrende Zahlungen / Abonnement-Abrechnung
- wiederkehrende Zahlungen mehrerer Zeiträume
Die hilfreichsten Reviews für Chargify
Bewertet am 13.9.2019
I wish I found this sooner
Kommentare: I use Filemaker pro. I used to have to keep track of client information such as billing period and contact them to get the authorization to charge them each period. It was really ridiculous. Now everything is completely automated. Chargify does everything and sends me notifications to let me know how things are going. My experience has been a ten and I hope Chargify does more marketing so that more business can be sure to find them.
Vorteile: The customer service at Chargify is unmatched. While within your account you can choose to chat with a representative who is competent and will quickly solve whatever issue or question you have. They are able to provide direct links within your account to help you navigate and set up whatever you are trying to do. Chargify allows you to set up several different billing strategies easily and efficiently. The possibilities are endless. The support center is extremely detailed and helps you gain a full working knowledge of all the available features so that you can be sure to take advantage of them.
Nachteile: You get what you pay for and the steep price of this comes with steep rewards and benefits. If you paid less you still wouldn't get half of what they have to offer.
Bewertet am 12.2.2019
Robust system, particularly for API usage
- API functions to handle almost any processing request you can think of
- Great tech support (actual knowledgeable techs, not script-readers)
- System uptime seems stable and reliable
- Hosted public payment pages helps reduce PCI compliance requirements
- Cost is a bit on the high side, but not outside the realm of its competition.
- Geared strongly for recurring payments, lacking easy single-charge functions (in particular, scheduling a single charge on the future date).
- ACH support limited to only a couple of merchant account providers. In our case, this requires us to use a separate e-check payment processor, resulting it maintaining two distinct payment processes on our side.
Antwort des Softwareanbieters
von Chargify an 14.2.2019
We're glad that your experience with Chargify has been a great experience & appreciate the review. We are always looking to improve our service & value this feedback when prioritizing updates!
Bewertet am 11.9.2019
Amazing billing flexibility
Kommentare: Overall very good. The software is quite complex to fully understand and the sales process could be a bit more transparent.
Vorteile: The ability to flexibly manage our subscription products. Our previous management system for direct debits did not offer the flexibility other than to set up and cancel a direct debit subscription. Chargify now allows us to administer multiple things including placing accounts on hold, changing billing date, changing amounts etc.
Nachteile: We started using the software, integrating with GoCardless. We were one of the first to use this new integration and there were and still are a few limitations. However, the customer support has been excellent and they are very receptive to accommodating our enhancements and feature requests.
Bewertet am 10.9.2019
Very good for specific use cases, with other functionality not adequate
Kommentare: We wanted to manage subscriptions, feed quickbooks with info for revenue reporting, and track churn/MRR/ARR. But, we can only manage subscriptions with it and can' achieve the other goals.
Lots of analytics
Good at monthly subscriptions with credit card billing
Non-monthly subscriptions are not handled well and not incorporated into MRR/ARR properly when there are mid-cycle change
Revenue recognition severely lacking for anything but monthly, credit card subscriptions
Invoice handling severely lacking
Integration capabilities for quickbooks are inadequate for anything but monthly credit card subscriptions
Webhooks almost there but key data points are missing from key webhooks, like a customer ID on an invoice generated or invoice payment
Bewertet am 10.9.2019
Great Product, Don't Give a Hoot About Customers
Kommentare: We've been (sadly) a long-time user of Chargify. Eventually, we will switch to just using native Stripe. Chargify is just a GUI on top of native Stripe and native Stripe has come a long way over the last few years. Anyway, Chargify got new leadership a few years ago. Their CEO told me via email and on the phone that they would not raise our prices without an adequate heads-up. Well, they did. And they raised them by 10x (TEN!!!) with one month's notice. As a consolation, they gave me $20/month off. Thanks for being so damn generous with your long-time users. They justified it by saying their development costs have soared as they've worked to develop new and rather poorly rolled out new features that aren't as good as other tools. For example, their analytics is absolute garbage. To make matters worse: Just recently, there was a BIG bug as they switched their API calls to Stripe where Chargify was calling the ORIGINAL card a user signed up with as opposed to the default one in Chargify. We notified them about this in late August and they passed the buck to Stripe. Well, it was NOT Stripe's fault. After a lot more back and forth emails, they finally admitted that this was on their end and fixed the bug. But that's after we've had to process thousands of dollars in refunds. STAY AWAY. Use Native Stripe. Chargify is a rip off.
- Ease of Use
- Dunning management
- Filtering of data
- Raise Prices 10x on Customers
- They don't care about their customers
- As you grow, their logic of how they handle Products/Coupons is really, really poorly designed.