MoeGo

Moego goes with me everywhere

Kommentare: It Has improved my productivity and scheduling immensely I’m able to schedule the whole year out

Vorteile:

I like I can keep up to date on my schedule and clients wherever I go. My files are with me, I can communicate with my client. I can fill a spot easily if there is a cancellation. I can easily move appointment from one groomer to another.

Nachteile:

If I Im in a dead spot no access. I can see when clients communicate other my groomer but not what my groomer says without opening it up If I wanted to take a week off I wish my repeat appointments would drop down one eeek to avoid holidays and vacations It doesnt notify me when someone cancels their appointment when it asks to confirm appointments. Need a tab for Veterinary contact and place to write medical issues

my personal assistant !

Kommentare: i really enjoy the app and how responsive the cudtomer service is when I need it.

Vorteile:

I had just opened my Mobile dog grooming business. I was the only one there to start up my company. I cant begin to tell you how thankful I am that this app was outy there I tried several with only added frustration to my stressed life. I couldn't seem to keep up with everything. I found Moego through Googling "Mobile grooming app" OH MY GOSH!!! This app saved my life and got me to 5 employees strong now! This app does everything from schrduling in the same area so I dont drive all over the state lol to reminder CALLS and texts get sent out to avioid cancelitions due to the customers forgetting.

Nachteile:

The price to add another Bus is a bit pricey for it to do the same as it has been doing. I was hoping it would keep track of the mobiles I use. Like mileage and maintenace. Whos in what unit for that day etc

Mobile grooming

Vorteile:

I love how easy it is to make appointments.

Nachteile:

Deletes notes and not sure why. Some of my clients, expecially clients with multiple dogs, I have to remember what I have done on them. Very frustrating.

Could be better

Kommentare: I switched from 123 Pet thinking this would be a better program. As I feel 123 Pet is outdated however, this program is costing me more than 123 Pet. It could be really great! But I feel they are not groomers, and do not get what we need or do. I took 3 years to find another program, and I wish I would have done more research on Moe go. As I'm starting to think I should have gone with someone else.

Vorteile:

I like how easy it is to use. I like the online booking, and app for my clients.

Nachteile:

1. You can not book multiple dogs with different groomers. With that if you break up the appointment with multiple groomers, you can not check out with one ticket. 2. You can not split payments, meaning 2 different CC or CC and cash payment 3. It is hard to fix time clock mistakes meaning if a employee forgot to clock in 4. Support is through email, and by time you get a response you have moved on 5. The calendar is very boring, and hard to see a difference between blocked gray and the white of the calendar. I know that I can color code those but who has that kind of time. 6. When you check out with a CC on file you have to ask if they want to tip the groomer, before you process the cars. The client should be able to tip after they see the price. 7. If clients want to rebook multiple appointments, once you have rescheduled all of them you need to go back and make sure you haven't double booked yourself. There should be an alert that there is already someone schedule at that day and time.

So simple but full of features

Kommentare: I’m very happy with this software. I tried another that has been around a long time and they fell short! I don’t know how I survived without MoeGo.

Vorteile:

The ease of use! It’s very simple and quick to enter in new client information or to create an appointment. I love that there’s a place for vaccinations and a reminder option.

Nachteile:

The price jump for 2 way messages is pretty steep. I don’t send too many so $30 is a lot. But it’s so handy to stay in one app instead of switching to my phone to message a client.