Hubdoc

Say Goodbye to Manual Data Entry with Hubdoc

Kommentare: Overall, Hubdoc is an excellent solution for businesses looking to streamline their financial document management processes. Its time-saving and error-reducing features make it a valuable asset to any finance team. However, it is important to keep in mind the limited storage capacity and customization options when considering this software.

Vorteile:

As a user of Hubdoc software in a company, I can say that it has been a game changer for our document management processes. Hubdoc is a cloud-based application that automatically fetches financial documents such as bills, invoices, and receipts from various sources and converts them into digital files that can be easily accessed, managed and shared. One of the biggest pros of using Hubdoc is the significant amount of time it has saved us. Prior to using this software, we had to manually collect, organize and upload all of our financial documents, which was a very tedious and time-consuming process. With Hubdoc, all of our documents are automatically fetched and organized in one centralized location, which saves us a lot of time and makes it easier to stay on top of our finances. The accuracy of the data extraction is also noteworthy. Hubdoc uses advanced optical character recognition (OCR) technology to extract the necessary data from documents, which has greatly reduced the need for manual data entry and the potential for errors.

Nachteile:

There are also some cons to using Hubdoc. One of the biggest drawbacks is the limited document storage capacity. The software only allows for a certain amount of document storage before additional fees are required. This can be problematic for companies with high document volumes.Another con is the limited customization options. While Hubdoc's interface is user-friendly and easy to navigate, there are limited options for customizing document management workflows, which may not meet the needs of all companies.

Document Storage

Kommentare: A great first step into getting our essential documents all in one place.

Vorteile:

We implicated this solution for our document storage problem. This was out first document storage solution. Is easy to drop files into software or email into hubdoc.

Nachteile:

Organizing documents into folders is a bit tricky, buy can easily search for and find what you are looking for.

Xero took over, and the software died

Kommentare: Hubdoc is terrible and I wouldn't recommend them for anything. Xero is a horrible company and Hubdoc has taken a dive with them. I left Xero accounting because of the poor customer service, and now I am looking for a new solution for Hubdoc.

Vorteile:

You can find all of your documents sent to Hubdoc

Nachteile:

Where to start? Hubdoc used to be a very good problem. Since Xero.com purchased Hubdoc it has gone downhill. 1. I spend more time connecting to my vendors 2. Customer support is just as bad as Xero support 3. Publishing to your accounting software doesn't work 4. You waste more time just trying to use Hubdoc as design 5. It's been six months and they still have not fixed issues with the 15 tickets open

Entreflow Consulting Group's use of Hubdoc

Kommentare: Hubdoc is one of our favorite apps here at Entreflow, it's a perfect place for us to store all of our client's documentation. It's super easy for our clients once everything is set up to just take a picture of a receipt, and forward an email to the unique email address.

Vorteile:

It has three amazing features: It fetches statements, our client statements directly from the source. So, all of their bank statements, phone bills, hydro bills, any kind of account or they'd have a regular statement, it fetches those as soon as they're released and brings them to us. They have a unique email address that they're given through Hubdoc. Anything that comes to their email; receipts for any purchases online or what have you, they can forward directly to Hubdoc and they can also set up email forwarding depending on their email service to have those automatically sent over. With the phone app they can take pictures of receipts on the fly while they're out and about and they don't have to actually categorize those expenses through the app they just to take a picture and they're done. So we're able to get all of the documentation that we're required to close their books super easily. Another stand-out feature for this app is the OCR technology; so it'll read what's on the image or the attachment that’s sent to Hubdoc, and the data that's on there, and try to categorize it as best it can. We're still involved in verifying and pushing the data. You can set up some automation in there but for the most part it reads the data quite well and it saves data entry time. So what happens with Hubdoc is once the transaction or the document comes in, the OCR is there to read the transaction level of data, you can then push the transaction over to Quickbooks Online or Xer

Nachteile:

So, where we’d like to see some development is in the multi-currency functionality. So, a lot of our clients have bills that come in in U.S. dollars. It's a little bit messy with the effects moving over to Quickbooks.

Hubdoc is part of my software suite

Vorteile:

Hubdoc is a great all-in-one expense tracking/ document collecting software solution. I set up all of my clients with this software and show them how to use it on their phones and through email. Two great features for the accountant or bookkeeper. 1) Receipt capture. No longer will you need to contact your clients to request what a particular charge is because they can simply scan the receipt at the time of purchase, or forward the digital receipt to their specific email address. The software pulls the necessary information from the receipt and pre-populates an entry to the accounting software you have synced to their Hubdoc account. 2) Connection to banks and credit card companies is super by the automatic download of statements. No longer do you have to go to each of the client's bank's websites and manually download the statements for reconciliation. Hubdoc will grab them for you.

Nachteile:

Hubdoc will categorize an expense to push the charge as a bill/invoice or directly to a bank account into the accounting software. One negative feature is the inability to tag the bank accounts with the last four digits of the credit/debit card that was used so the Hubdoc can push directly to that bank account. At this time of publication, we have to manually add the bank account to push the expense to - also assuming you have the last four digits of the cards memorized. Which I do not.

Automated Bookkeeping... Almost

Kommentare: Generally happy with the product and I recommend it to my clients

Vorteile:

Ease of sending invoices / receipts via multiple options. Fetching of bank and supplier statements. Fetches bank statements in .csv which is great for manual importing into Xero Ledger. Fast and helpful tech support.

Nachteile:

Usually needs some user input to push transactions to Xero correctly.

I use hubdoc on multiple clients to fetch docs from multiple banks

Vorteile:

I like the automatic document fetch and the ability to sync to our document storage platform. I like that I can store all of my client accesses under one username.

Nachteile:

Aesthetically I don't love the website. The document portion of the site is too small - you should be able to increase the size without opening the doc in a new tab. Also the add account button should maybe be labeled "manage accounts" as it is the place to do much more than add accounts.

Hubdoc fast tracks my day

Vorteile:

Hubdoc is a great tool to fetch your bank and credit card statements. It will also fetch any bill that you have online access to like telephone and utilities. This saves me time as I no longer have to chase clients for data. Clients also take a picture of their receipts so they are processed in right away and vendors email directly to Hubdoc email. All receipts and bills are processed, posted and attached to Quickbooks Online transaction

Nachteile:

The rotate button doesn't always work and I would like to be able to use the item option on the main screen instead of clicking on multiple

Hubdoc is just the perfect solution to all my bookkeeping needs, easily integrates with other tools

Kommentare: Bookkeeping made easy, it has changed the whole process and made it very enjoyable.

Vorteile:

This has provided me with a nice platform where i can set up all my clients and easily pull their statements and documents at my convenience whenever need arises.

Nachteile:

Some glitches may occasionally arise like the auto fetch connections may sometimes go down. Thanks to the support team that always come in handy to fix any such issues.

Worked an issue for a year and it’s not fixed. Bad service as well

Kommentare: Completely awful. Was so excited to automate my workflow. Now my process is worse because I built a system around their software that doesn’t work. They don’t seem to care either.

Vorteile:

When it works it can do really great things. But when you create dependency on those things and they stop working then it’s not worth it.

Nachteile:

Their service is bad. They give canned replies without investigation. They give no solutions or even a time line for when they will fix an issue on their end.

Bookkeeping necessity

Kommentare: Hubdoc is a perfect example of work smarter not harder. Saves time and money when it comes to the data entry.

Vorteile:

I love the ease of use and time that it saves me in entering receipts, bills and invoices.

Nachteile:

I noticed when I downloaded a receipt and saved it into files on my computer the system would reload to a page and I wouldn't be able to figure out how to get back to the the regular menu without having to log out and back in.

Recently purchased by Xero

Kommentare: Mostly positive. It is pricey but now included in the monthly cost of Xero

Vorteile:

Fetching of popular bank statements and accounts is great - saves much time. The auto organization is also good if a bit confusing for new users

Nachteile:

Xero just purchased this company which makes me leery of using it as a QBO user. I am considering moving to Xero now...

Foreign Currency transactions

Vorteile:

How easy it is for the client and the bookkeeper to Work on the bookkeeping.

Nachteile:

How I am not able to process USD and other foreign currency invoices to Quickbooks anymore.

Needs to update their banking compatibility

Vorteile:

Great tool-- from what I know, this is the only provider that does what Hubdoc does. I love all the features and tools available that are offered.

Nachteile:

My main problem with Hubdoc is that the banks and credit cards that our client's use (we have over 50 clients) are not all compatible with Hubdoc. OR the feed will break continuously. We will usually need to contact our client to re-enter their credentials to get the feed back up and running (which seems to happen frequently) OR we have to work around the error if the bank isn't syncing at all.

Great tool for automatically pulling, scanning, and inputting simple invoices and keeping records.

Kommentare: Scanning and storing of receipts, statements, and invoices and an auto-push into QuickBooks Online with an attachment of the document.

Vorteile:

The auto-pull of statements, invoices, and receipts is nice, but the better features are the automatic scanning of simple (and I stress simple) invoices when they are pulled or emailed to your Hubdoc email address. These can then automatically be fed into your accounting software, which makes AP really easy.

Nachteile:

The learning curve is a little higher than other programs. The training at the outset of using the program (the Hubdoc University, or their variant of this type of tool) was too basic. At the end of the training I knew which functions existed, but had very little idea how to make them work. Expect to spend a few weeks really getting to know the program, but once you get it down it is extremely useful.

Conveniently captures data for accounting software

Vorteile:

- Syncs well with Xero - Provided FOC with Xero - Easy way for us to provide information to our bookkeeper/accountant - Can just take a photo and send the attachment to a Hubdoc email address and the document will be captured in the system

Nachteile:

Once in a while, data is read incorrectly. But this is very easy to fix and not a big issue

HubDoc

Kommentare: Overall, the software did what I wanted it to do however it was not necessarily userfriendly.

Vorteile:

I like the fact that the program had an app which made it easy to upload documents from anywhere.

Nachteile:

There was a learning curve for the software and it did not properly capture or record receipts all the time.

Great experience with document sharing and downloading

Vorteile:

I use Hubdoc to setup new clients so we can view their bank statements and check images in one place. I like that we can pull statements and docs easily from Hubdoc if needed.

Nachteile:

I wish all the banks and software were setup to use Hubdoc. When I put out a software or bank sync request, I don't usually hear back from anyone on the Hubdoc team. When I have an issue using Hubdoc, I don't ever hear back from the customer service team.

Never ever. Rather manually

Kommentare: Terrible. Will never use again. Rather pay for manual entry.

Vorteile:

Upload was easy. Would be great if i could upload directly from google drive or dropbox.

Nachteile:

It does not understand currency, so my travel expenses were a pain. A 100 000 IDR coffee (equivalent to 4 pounds) showed up as 100 000 GBP. And i couldn't even say "these invoices are IDR, these are GBP."

Free From Mountains of Paper

Vorteile:

I don’t have to deal with mountains of paper! Easy to use!

Nachteile:

Sometimes the pictures of receipts can’t be found and I have to re upload them.

Now an Organized Company

Kommentare: We would recommend this software. It has provided organization and efficiency to the company.

Vorteile:

This software allows our our accounting department to remain organized and to pull up a receipt that is stored in Hubdoc with ease.

Nachteile:

We did not find any cons to this program.

Saves paper

Kommentare: So far I love being able t help the environment by not printing all the time

Vorteile:

That we can upload payment summaries without having to print stuff off

Nachteile:

Kind of hard to find files uploaded. Not organized well

Possibly the most mediocre product I've used in a while

Kommentare: Unimpressed - but mostly because it promises so much and is such a great concept poorly executed. Despite sending lots of detail to technical support including screenshots and example PDFs - they write back with demanding emails because they can't be bothered to get involved or answer a straightforward question. Really pants.

Vorteile:

It's a simple interface but that's also it's biggest downfall because it's unintuitive.

Nachteile:

It was slow and inconsistent. When it doesn't recognise something it doesn't tell you why, it just comes up with an icon. You can't copy and paste data from the PDF into the data fields. The integration with Xero is also pretty awful - you're expected to have a contact exist both in HubDoc and in Xero. The "automated" extraction of invoices literally only exists for a handful (maybe 12?) organisations.

Good app, execution could improve however

Vorteile:

I love that you can scan or take a picture of a receipt and it will sync with accounting software to create a transaction with the backup attached.

Nachteile:

I wish it was automated so I don't have to log in and process the receipt. It should be able to pull the information directly from the document and "push" it to the accounting software without intervention.

Must have software for small businesses

Kommentare: If you're a small business or accounting firm, use this software to save time from downloading invoices and statements to finishing your bookkeeping.

Vorteile:

Auto-fetches online statements and invoices, thus saving time Syncs invoices directly with QuickBooks Online and Xero, thus saving time Allows for tagging feature to easily find information in the future

Nachteile:

Can't tag receipts/invoices/statements uploaded through email