--- description: Detaillierte Informationen über Mend zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mend Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Telemedizin Software](/directory/30949/telemedicine/software) > [Mend](/software/165634/mend-app) # Mend Canonical: https://www.capterra.com.de/software/165634/mend-app Seite: 1 / 38\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/165634/mend-app?page=2) > Nichterscheinen von Teilnehmern im einstelligen Prozentbereich: Telemedizin, Terminerinnerungen, Selbstterminierung von Patienten und digitale Formulare. Von Kunden als die Nr. 1 bewertet\! > > Bewertung: **4.6/5** von 920 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Mend? Privatpraxen, Gesundheitssysteme, Kostenträger, Apotheken und Pharmaunternehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 920 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Mendfamily - **Region**: Orlando, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Amerikanische Jungferninseln, Puerto Rico, Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Anfangsbeurteilung - Anpassbare Formulare - Anruferinnerungen - Automatisierte Terminplanung - Behandlungsplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Confirmations/Reminders - Diagramm-Erstellung - Dokumentenmanagement - EMR / EHR - Email Reminders - Erinnerungen - Fragebögen für Patienten - Für medizinische Zwecke - HIPAA konform - Kalenderverwaltung - Kundendatenbank - Laborergebnisse - Medizinische Abrechnung - Mehrere Standorte - Mehrfach-Anbieter-Praxis - Mobiler Zugriff - Online-Zahlungen - Online-Zeitplanung - Onlineformulare - Patienten-Aufnahme - Patientenportal - Patientenweiterbildung - Pflegeplan-Management - Prescription Renewal - Remote Treatment Planning - SMS-Nachrichtenversand - Self-Service Portal - Sicheres Versenden von Nachrichten - Telemedizin - Terminplanung - Terminverwaltung - Therapy Notes - Third-Party Integrations - Umschuldung - Verwaltung von Patientenakten - Videokonferenzen - Webseitenintegration - Wiederkehrende Termine - Zahlungsabwicklung - Zugriff auf Krankenberichte - Übungs-Management ## Integrationen (5 insgesamt) - Axonius - Bitbucket - Elsevier Pure - Jenkins - TeamCity ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank ## Category - [Telemedizin Software](https://www.capterra.com.de/directory/30949/telemedicine/software) ## Ähnliche Kategorien - [Telemedizin Software](https://www.capterra.com.de/directory/30949/telemedicine/software) - [Software für Patientenplanung](https://www.capterra.com.de/directory/33315/patient-scheduling/software) - [Patientenportale](https://www.capterra.com.de/directory/30857/patient-portal/software) - [Patientenmanagement Software](https://www.capterra.com.de/directory/30780/patient-management/software) - [Patientenbindung Software](https://www.capterra.com.de/directory/31085/patient-engagement/software) ## Alternativen 1. [Doxy.me](https://www.capterra.com.de/software/158461/doxy-me) — 4.6/5 (1227 reviews) 2. [Tebra](https://www.capterra.com.de/software/129169/tebra) — 3.9/5 (1385 reviews) 3. [athenaOne](https://www.capterra.com.de/software/98735/athenaone) — 3.8/5 (913 reviews) 4. [Jane](https://www.capterra.com.de/software/178984/jane-app) — 4.8/5 (536 reviews) 5. [Qualifacts Insync](https://www.capterra.com.de/software/144484/insync-emr) — 4.5/5 (392 reviews) ## Nutzerbewertungen ### "Transforming my healthcare experience forever." — 5.0/5 > **Ronald Abilmar** | *10. September 2023* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's great that it has simplified and streamlined my healthcare experience, allowing me to receive the care I need quickly and efficiently. > > **Nachteile**: Well, sometimes I have experienced some connectivity problems or communication delays when using the platform. > > I love the flexibility it offers by allowing me to communicate with my healthcare providers via messages, video or forms, which perfectly suits my needs and preferences is great. ----- ### "Establish care" — 5.0/5 > **Cheryl** | *13. April 2025* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The convenience and simplicity of the appointment > > **Nachteile**: Everything went well. I am happy with my experience > > Great\!\!\! I am very happy with the experience ----- ### "Reoccurring Issues that Never Get Addressed" — 2.0/5 > **Rannon** | *29. September 2020* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: The ease of use and certain functionalities are nice, however they don't always work such as the share your screen function is very hit or miss. > > **Nachteile**: Since we have started on this venture with your organization I constantly hear negative feedback from my clinical staff of 10 providers that client's get dropped from their group, client's can't login due to the email never getting sent out, and my providers getting removed from the group. It appears that anytime the group size is over 8-10 individuals present the platform implodes and becomes very shaky from a performance standpoint. All of my providers have 14-16 clients each group, so every group gets impacted by this. It's not just one of them. I worry about how long this is going to go on for un-addressed. I hold a staffing every week with my providers and it's the first thing they ask about, "when is Mend going to fix this?" They use the tech support line when they have the time to do it, but usually they have found the feedback is never helpful. My providers are very frustrated and I am quite frankly tired of hearing about it. Please, I beg you look into upgrading your servers, software, or whatever you think would fix this issue. It has gone on far too long. It's a running joke about your service with our client's and it's affecting the way people want to engage in virtual care with us. > > Unresponsive and overall bad tech. I would not recommend your service to others in behavioral health. I wish so badly we would switch to Zoom or WebEx. I have been begging our director about this since this has all started 6 months ago. I gave your organization grace and was patient due to all that has been going on, but you have made some steep promises that you could handle this. I don't see you stepping up to the plate to address something so basic around reliability that has me rather upset. ----- ### "Great platform" — 5.0/5 > **Trazie** | *3. April 2025* | Medizinische Praxis | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Feeling the personal touch with my provider and being able to laugh, maybe even cry if needed > > **Nachteile**: I don’t really have any concerns about this platform > > I’ve had a couple of appointments and they’ve been really good. I’m able to see them. They’re able to see me and it’s been great. ----- ### "Cold flu sickness" — 5.0/5 > **Shernika** | *21. März 2025* | Bildungsmanagement | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: Very nice and informative about my illness > > **Nachteile**: N/A nothing least like very informative about the visit > > Enjoyed the visit was very thorough about my condition ----- Seite: 1 / 38\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/165634/mend-app?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/165634/mend-app) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten