Was ist SevenRooms?
SevenRooms ist eine Plattform für Hotelbetreiber, um ihre Gäste zu gewinnen, zu begeistern und zu verstehen. Die 2011 in New York konzipierte Reservierungs-, Sitz- und Gästemanagementsoftware bietet Betreibern die Möglichkeit, Reservierungen über mehrere Marketingkanäle zu tätigen, das Gasterlebnis online und offline zu personalisieren, Gäste dazu zu begeistern, wiederzukommen und das Geschäft durch umsetzbare Erkenntnisse voranzutreiben. Sie wird in mehr als 100 Städten weltweit genutzt und bedient erstklassige Kunden aus den Bereichen Gastronomie, Hotel und Nachtleben.
Wer verwendet SevenRooms?
Restaurants, Nachtclubs, Hotels, Pools, Lounges und Bars.
Wo kann SevenRooms bereitgestellt werden?
Cloud, SaaS, webbasiert, iPhone (mobil)
Über den Anbieter
- SevenRooms
- Ansässig in New York, USA
- 2011 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Australien, Kanada, Vereinigte Staaten, Vereinigtes Königreich
Sprachen
Englisch
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Über den Anbieter
- SevenRooms
- Ansässig in New York, USA
- 2011 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Australien, Kanada, Vereinigte Staaten, Vereinigtes Königreich
Sprachen
Englisch
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Bewertungen über SevenRooms

Caitlin
SevenRooms Review
Kommentare: Company has been using SR for over 3 + years and it is perfect tool for operating our client database between 7+ properties. It helps us maintain our guest experience with customized features that are easy to use and really allow us know our guests better.
Vorteile:
User friendly- clean face. Easy to train new employees- easy set up and access. Customizable features. Feedback Reviews. Instagram + events Widget. Export clients by tags. Tags in general!
Nachteile:
1)Sometimes loading glitches. 2)Unfortunately our POS system future does not work with SR- not SR's fault but it would make our lives easier to track spends at our more high volume properties.

Stephen
Game Changer
Kommentare: SevenRooms has played a major role in our recovery program with our customers. If a guest has an experience that did not live up to expectations, we know about it...and we fix it! It is another layer of hospitality that our entire company has bought into. The unique part of SevenRooms is the ability to customize its use. Our company has found creative functionality that enhances a guest’s overall experience.
Vorteile:
Ability to provide a more customized experience for our valuable guests.
Nachteile:
TripleSeat integration comes with major limitations for us. Triple seat is forcing our hand to lock tables that we simply can’t do operationally for many reasons. Currently unable to use right now.
Sasha
Seven Rooms Review
Kommentare: Really good experience and their customer help desk is great and very fast.
Vorteile:
Lots of extra features in setting up offers, perks and events for customers.
Nachteile:
There is a feature where guests can ask a custom question which is not trackable without checking individual bookings.
Kumar
SevenRooms Isn't Worth It
Vorteile:
SevenRooms allows you to accept and manage reservations and gain valuable customer insights. It has a flat-fee pricing structure which allows you to better grasp how much you'll be spending on a monthly basis. It used to have a great value proposition when OpenTable had a different pricing structure.
Nachteile:
SevenRooms is not the industry standard for reservations, unfortunately. Many people are unfamiliar with the software, so you risk lost reservations as a result of that. Further, the pricing structure used to be valuable in that you wouldn't pay for reservations made through non-OpenTable reservations, but now OpenTable has adjusted their pricing structure to make that a non-factor. SevenRooms doesn't provide the guest insights that they pitch, and the live spend information is not always up to date.
Verifizierter Rezensent
Love SevenRooms
Kommentare: I love SevenRooms. It is amazing and easy to use. I just wish that we could access the features that come from integration of our POS.
Vorteile:
It's easy to use, continually improving, always staying ahead on trends. I love that they don't just offer a product but go out of their way to look at ways to help you market your restaurant.
Nachteile:
They do not integrate with BreadCrumb, you have to use/pay for OpenTable on top of your monthly cost.