---
description: Detaillierte Informationen über MatrixCare Senior Living Facility zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: MatrixCare Senior Living Facility Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [BeWo Software (Betreutes Wohnen)](/directory/10034/assisted-living/software) > [MatrixCare Senior Living Facility](/software/165450/matrixcare)

# MatrixCare Senior Living Facility

Canonical: https://www.capterra.com.de/software/165450/matrixcare

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> Cloudbasierte Hauspflege-Plattform, die Unternehmen mit Kundenmanagement, Abrechnung, Terminplanung, Aufgabenverfolgung und mehr befähigt.
> 
> Bewertung: **3.3/5** von 14 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

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## Übersicht

### Wer verwendet MatrixCare Senior Living Facility?

Pflegeheimlösung, die Unternehmen in der Gesundheitsbranche bei Gehaltsabrechnung, Rechnungsstellung, Aktivitätsverfolgung, Terminplanung, Warnungen/Benachrichtigungen, Ertragszyklusmanagement und mehr unterstützt.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **3.3/5** | 14 Nutzerbewertungen |
| Bedienkomfort | 3.5/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 2.9/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 1.8/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 3.5/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: ResMed
- **Region**: Bloomington, USA
- **Gegründet**: 2002

## Gewerblicher Kontext

- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- Berichterstattung und Statistik
- Beurteilung-Management
- Compliance Management
- Diagramm-Erstellung
- Kommunikationsmanagement
- Meal/Nutrition Management
- Medikamenten-Historie
- Medizinische Abrechnung
- Mitarbeiter-Management
- Pflegeplan-Management
- Point of Care-System
- Störfallmanagement
- Verwaltung von Patientenakten

## Integrationen (3 insgesamt)

- Aline
- OnShift
- Vena

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [BeWo Software (Betreutes Wohnen)](https://www.capterra.com.de/directory/10034/assisted-living/software)

## Alternativen

1. [ECP](https://www.capterra.com.de/software/90493/ecp) — 4.7/5 (152 reviews)
2. [Therap](https://www.capterra.com.de/software/124101/therap) — 4.7/5 (77 reviews)
3. [StoriiCare](https://www.capterra.com.de/software/163319/storiicare) — 4.8/5 (44 reviews)
4. [eResidentCare](https://www.capterra.com.de/software/85296/eresidentcare) — 4.5/5 (24 reviews)
5. [Connecteam](https://www.capterra.com.de/software/153140/connecteam) — 4.6/5 (5058 reviews)

## Nutzerbewertungen

### "Used Matrix for our customer billing provider.  Does what it is supposed to do." — 4.0/5

> **Andrew** | *19. April 2018*
> 
> **Vorteile**: High availability of the software, minimal downtime for upgrades.  They are always current on all medicaid rules / regulations.
> 
> **Nachteile**: System is not very easy to customize, and if you need a custom report, it is very expensive to have done.  They will not let you self host their platform, which makes data access very difficult.

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### "MatrixCare Senior Living Review" — 4.0/5

> **Daniel** | *21. März 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: Inclusive software platform for admissions, clinical applications, and business office suite.
> 
> **Nachteile**: Somewhat cumbersome to use. Not always user intuitive.
> 
> Overall the product works well for senior care facility. Could use some improvement in layout and functionality.

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### "Not a fan of the software" — 1.0/5

> **Sonja** | *28. September 2024* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: I do not like any of the functionality of Matrix care
> 
> **Nachteile**: I do not like any part and it is difficult to navigate
> 
> Poor.  Not a fan of any part.  Not user froendly

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### "New Client -  Inpatient Hospice Clinician User" — 4.0/5

> **Natalie** | *24. Juli 2014* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: The support we have received from the Brightree team during our training and implementation process has been great. The best thing about this product from an inpatient hospice standpoint is the ability to document in the Agency Front Office via the internet site. From a home hospice standpoint, this system also gives the clinician the ability to document in the CPOC software, which does not require internet access. We provide both inpatient and home hospice services, so the ability for clinicians to view patient documentation from both divisions is very beneficial. This ability can also be limited depending on the user, if needed. The securities that the Brightree Software system provides are very efficient. Also, the Communicate tool, which is a HIPAA-compliant messaging tool in that can be downloaded on your iPhone or Android has been very beneficial.
> 
> **Nachteile**: As far as inpatient hospice, there are definitely some improvements that could be made to this software. However, Brightree has been great with helping us problem solve, as well as trying to make these improvements in the system happen on their end.

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### "First Customer of the product" — 4.5/5

> **Wendy** | *12. August 2014* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: The financial stability and innovative culture of Brightree have accelerated the development of their EMR product into a leading edge cloud-based solution.
> 
> **Nachteile**: The future iterations of the Brightree EMR solution need to integrate more seamlessly with some of the other major software vendors in the healthcare vertical. This integration is critical in the areas of disease management, telemedicine, and data analytics. The scheduling component is by far the weakest area of the Brightree EMR product.

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## Links

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