Wer nutzt diese Software?

ReUp is perfect for restaurants looking to build meaningful relationships with their customers and attract new customers using mobile loyalty, engagement, and marketing.

Durchschnittliche Bewertung

16 Bewertungen
  • Gesamt 4.4 / 5
  • Benutzerfreundlichkeit 4.4 / 5
  • Kundenservice 4.7 / 5
  • Funktionen 4.2 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 49,00 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • ReUp Technologies
  • http://www.getreup.com/
  • Gegründet 2014

Über ReUp

ReUp is a restaurant customer loyalty and retention platform that allows restaurants to build their own branded rewards program. With a full range of customer loyalty and engagement products, ReUp is the perfect fit for any size restaurant and can be setup in minutes!

Whether you're looking for a simple digital stamp card, or a completely custom mobile loyalty app for iOS or Android, ReUp can help you build deep and meaningful relationships with your customers.

ReUp Funktionen

  • Aktivitäts-Verfolgung
  • Bonus-Verwaltung
  • CRM
  • Geschenkkarten-Management
  • Kundenkarten
  • Mitglieder-Portal
  • Mitgliedschaft-Management
  • Treueprogramm
  • Zugriffsquellen-Verfolgung

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Die hilfreichsten Reviews für ReUp

Great product that has helped build the loyalty of our customers.

Bewertet am 17.10.2017
Ryan M.
Director of Operations
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The app has helped us build loyalty from our customers which has, in turn, increased their average spend in our cafes, generating increased revenue. Furthermore, customers like being rewarded through the app which helps us maintain the positive perception our clients have of our company and its products.

Vorteile: The app has grown loyalty from our dedicated customer base, through ease of use and by rewarding them for your ongoing patronage. The app is visually appealing and easy to use. The Reup team is quick to respond to any concerns or questions and have been a great partner in the implementation of this app within our business.

Nachteile: At times, there are challenges with software updates not working with specific individual operating systems on more obscure phone models. However, these issues are swiftly resolved when brought to the development team's attention.

Top notch! Easy! ReUp has helped grow my business!

Bewertet am 17.10.2017
Emily W.
Owner
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Access to my customers, higher cash flow, gifting, appealing to a cash-free consumer.

Vorteile: Easy to use, back end capabilities to review users, add points, easy to speak to customers. Useful data.

Nachteile: I only wish there was a bit more reporting tools to show patterns and help extrapilate info for my book keeping ie. Total credit added in Oct 2017 vs. Sept 2017. Total Year etc.

Great for customer retention, customer satisfaction as well as improving business.

Bewertet am 17.10.2017
Doug P.
CEO
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Customer retention and satisfaction!

Vorteile: Easy to use, very straightforward, and good connectivity with the customer and devices.
I like that it gives a lot of options on how to reward customers, as well as customer notifications. The portal is useful too.

Nachteile: Sometimes scanning doesn't work, and if the internet is down or customer doesn't have data/can't connect to wifi, it becomes a problem. Gift cards/key tags tend to have the codes/scan section rub off.

Terrible company now

Bewertet am 30.10.2018
Patrick M.
Owner
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
2/5
Gesamt
3 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Supper stinks and the program leaves the restaurant owner open to SEVERE SECURITY VULNERABILITIES. NOT A GOOD PROGRAM ANYMORE

Vorteile: Before it was very easy to use. They used to use an iPad camera to check in for customers and sell gift cards. And you could always find a customer by the phone number.

Nachteile: They have been bought out by a different company recently and it has gone downhill big time!!! They aren’t keeping up with the integrations they promised. Our POS had a recent update and now reup has SERIOUS security holes in it. For example today 10/30/18 we found out that when selling a gift card they no longer activate the card based on what the customer is purchasing. So an employee can ring in a gift card for $20 and then activate it for whatever amount they want...$50, $200, $1,000. ABSOLUTELY UNACCEPTABLE!!! I tried calling my rep and her number is no longer valid as she left the company (not surprised). So I got support. I knew more about the loyalty program and how it works than he did. Asked for a supervisor and he said they didn’t have one. The supervisor is in another city in another office and he had no way for me to speak with them. WOW!

Early adopter and been happy since the beginning.

Bewertet am 18.10.2017
Andrew M.
Owner
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Customers wanted a loyalty solution. This was the best out there (and still looks to be).

Vorteile: Easy to setup. Easy for customers and makes it look like we built a custom app. Helps with cash flow and avoids the use of dated loyalty cards.

Nachteile: Sometimes customers assume we, Great Dane Coffee, built the app (because it's all our branding), so they ask technical questions. ReUp really good about answering right away though.

Lies weitere Bewertungen