Demio

Cutting-Edge Webinar Software

Kommentare: Demio is allowing us to scale our webinar catalog by making it easy to launch events and have live-automated and on-demand events.

Vorteile:

The ability to have simulated-live webinars is critical when schedules are too booked to host multiple live sessions. On-demand also is easy; the users get to choose which instance they want to use.

Nachteile:

Breakout rooms are critical for larger events; we'd still have to use Zoom for this.

Reliable webinar tool

Vorteile:

It is very reliable, high quality and easy to use. You can upload all the event materials handouts before the webinar. And delegates can download them. The chat box is useful for attendee interaction too.The after event report is useful.

Nachteile:

Nothing really. Just that it is not as famous as Zoom or Teams. When we first told our delegates and speakers we were using Demio, they were kind of suspicious of the tool was good or reliable enough, and they thought we were trying to save money (in a way it was at first). So it was a bit embarrassing but once they use it, they are all satisfied.

Sound continually dropping - too stressful to use

Kommentare: This product is full of bugs and poor quality features. For example, my microphone, which is the latest Rode and I use for perfect quality on my podcast, kept dropping for no reason whatsoever. I frantically kept trying to reconnect while keeping the webinar going with all the attendees wondering what was going on! I decided to try and leave the webinar and re-join only to find I had ended the session completely and cut everybody off. There was no way to rejoin so the webinar was then dead. This was for new prospective customers so I spent the rest of the day trying to call everyone and apologise to them, completely embarrassing and a waste of time and effort. The video is supposed to be high definition but seems blurry and pixelated, doesn't work properly with Safari browser, and just seems complicated to use. I also have the latest Mac Studio M2 fully spec'd up. As it was too late to change, I tried again today on another webinar and had exactly the same issues with one user saying in the comments (that everyone could read) 'this is very unprofessional'.
It was totally stressful and the last thing you need. I am actively looking for a reliable product and will most likely use Zoom since I use it for online meetings and it works well.

Vorteile:

Automated emails and recording sent to attendees

Nachteile:

Full of bugs Customer service is very poor, kept telling me it was user error and not their problem Picture quality pixelated when using a virtual background Sound continually dropped Tried to rejoin but instead it cut me off and ended the meeting for all Too stressful to use

Demio shines in a world of mediocre webinar and on-demand content platforms

Kommentare: Fantastic. Excellent and fast customer service, and that's laudable in a world of terrible automated customer service!
Love everything about Demio, just wish I did more webinars!

Vorteile:

I used Demio on the recommendation of a client who had a great experience. My experience reflected theirs and I'm very pleased with the service. I've used a half-dozen services comparable to Demio over the last 4 yrs and can say Demio wins categorically in functionality, User experience, design, interface, pre and post webinar tools, ease of setup, analytics, integrations. It has it all.

Nachteile:

The price is up there with the "big boys" and Demio punches above their weight class but I ultimately didn't want to spend >$200 for 500 users when It's something I use once-a-month on average.

Webinars, events and internal comms

Kommentare: Still able to host events in a digital, work from home world.

Vorteile:

The ease of use. Every new user i show this to, or invite to work with demio can host awebinar or presentation within minutes. Since the lockdown prevented us from hosting events internally and for events to get to know our customers we have used demio as a digital alternative. Im certain we will keep using it even after the pandemic.

Nachteile:

More flexibility and interaction with the public. Would like to create a longer event and schedule it on the calender instead of the standard 1hr block thats is available now.