Engati

Easy to implement and good customer support

Kommentare: Building the bot was was easy and fun for the 1st time. Have used different nodes and trained the chatbot on our document as well. That's working fine. The chatbot needs to be trained for all the use cases, and all possible/probable combinations and then it starts picking the context also. Overall, a good experience and it's worth giving a try.

Vorteile:

1. Good customer support 2. Easy to build flows 3. Easy to train the chatbot

Nachteile:

The price might be a bit on the higher side when compared to others, but it covers all functionalities.

Best AI Chatbot Platform

Kommentare: I love it, we have already saved so many business hours by using this Chatbot platform

Vorteile:

The ease of creating new Bots is the best in Industry, no one needs training on setting up a bot using Engati Platform. You don't have to ask for a POC as you can configure and deploy your own bot in less that 5 mins Each and every deployment is described in detailed fashion. Customizations can be done in jiffy The product support team from Coviam is very responsive The number of integrations are best- you wouldn't find any other product with so many integrations

Nachteile:

Well actually there is not much. But during the free trial (which never expires though), first 7 days should be with all features enabled for testing the integrations.

There are still errors to be tweaked to make it nearly flawless.

Vorteile:

Simplicity. It's very simple to use. I can mconnect bot to multiple websites. Publish the bot with a few clicks .

Nachteile:

irritating problems like bot not getting renamed, not getting connected to website in mulyiple attempts.

Great functionalities in one package!

Kommentare: Great tool, super intuitive and easy to use. Customer support is exceptional and there is no problem that cannot be solved within a single business day. For a SaaS business dealing with a worldwide audience, it's a great way to minimize the workload on our customer support team.

Vorteile:

It's super easy to use and once you take some time to set things up, it can learn on its own. It can adapt to different contexts pretty easily and cover a bunch of use cases. If you were afraid that a chatbot wouldn't sound human, this tool will prove you wrong.

Nachteile:

If you run a small business, you'll find it expensive to start with. However, it really pays itself off if you want to have 24-hour coverage on your website.

It is really amazing platform with support of extraordinary features

Kommentare: Chatbot building is just a breeze awaay. Getting data from API os supercool . Excellent platform to use Anyday

Vorteile:

1. Intuitive UI 2.Beautiful FAQ Generation using simple NLP. 3 Easy for Non Coders. 4. One click deploy and analytics

Nachteile:

1.REST API features is only what bothers me sometime. Rest everything is perfect. 2. Adding more exhaustive FAQ and documentation is good idea anyday