Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist ROLLER?

ROLLER ist eine beliebte All-in-one-Software-Suite für Attraktionen, Unterhaltungs- und Freizeiteinrichtungen. Die Mission des Unternehmens ist es, Veranstaltungsorten dabei zu helfen, ihre Abläufe zu verwalten und die Kundenerfahrung durch innovative und laut Hersteller marktführende Module zu verbessern. Bestehend aus Ticketing, Point of Sale, CRM, Verzichtserklärungen, Geschenkkarten, E-Mail, Einlassmanagement, Kassen und mehr, bietet ROLLER den Veranstaltungsorten eine ganzheitliche Lösung, die ihnen hilft zu wachsen. ROLLER ist ein modernes cloudbasiertes Angebot mit Nutzern in 18 Ländern.

Wer verwendet ROLLER?

ROLLER bietet All-in-one-Software für Attraktionen, Unterhaltungs- und Freizeiteinrichtungen. POS, Ticketing, CRM, digitale Verzichtserklärungen, digitale Geschenkkarten, RFID, Analytik und mehr.

ROLLER Software - 1
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Du bist nicht sicher, ob ROLLER das Richtige ist? Mit einer beliebten Alternative vergleichen

ROLLER

ROLLER

4,5 (73)
300,00 AU$
Monat
Kostenlose Version
Kostenlose Testversion
112
4
4,4 (73)
4,3 (73)
4,4 (73)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
0,26 $
einmalig
Kostenlose Version
Kostenlose Testversion
76
13
4,8 (449)
4,8 (449)
4,8 (449)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über ROLLER

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,4
Kundenservice
4,4
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
60%
4
34%
3
1%
2
3%
1
1%
Adam
Adam
Producer in Kanada
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ROLLER is the One-Stop-Shop For Ticketing and Event Management

5,0 vor 2 Jahren

Kommentare: If you're reading this, you're on your 2nd or 3rd attempt to find a ticket management system. We tried many, many solutions over the years and nothing compares to Roller. You'll find that as you implement, features you thought you wouldn't use become easy additions. The scheduling and time-based ticketing is powerful and will meet your needs. The online checkout, which is very mobile friendly, is a great experience for guests. Yes, Roller will cost you a monthly service fee in a world where most ticket vendors make their money on CC processing fees, but it's worth it. It's a premium system that will elevate your venue. I've implemented it twice now for clients (One Theatre and One Theme Park) and it performed flawlessly.

Vorteile:

Roller is the complete package, the total and real deal. It's easy to use, and has everything you need to run a small ticketed event (Roller Lite) all the way up to a complete Theme Park (Roller Pro).

Nachteile:

There is currently an ability to securely store credit cards for membership, but not for regular guest tickets. It would be helpful for our business as we frequently upgrade tickets and need to collect payment often over the phone. The Android app for checkin isn't the best and we opted to use Microsoft Surface devices instead. The UI is amazing, but it cannot be viewed on mobile devices and doesn't allow you to print a booking screen without first exporting it to PDF.

Amaiah
Assistant General Manager in USA
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Roller Review

5,0 vor 4 Monaten

Vorteile:

I appreciate the ease of using Roller once you are familiar with the software.

Nachteile:

There are many features that just seem basic to have that the software has yet to develop.

Antwort von ROLLER Software

vor 3 Monaten

Amaiah, thanks so much for taking the time to leave your feedback. We're happy to hear you're enjoying the all-in-one nature of the platform and having your waivers integrated. Please be sure to submit or vote on feature ideas in our product roadmap so we know what's important to you! https://support.roller.software/hc/en-us/articles/360001227895-Submit-your-product-feedback

Krystal
General manager in USA
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Altitude POS Review

3,0 vor 3 Monaten

Kommentare: The more I use it the easier it becomes.

Vorteile:

I heard a lot of places are starting to use it.

Nachteile:

Not user friendly Can't save credit card info for parties When you ask for help they don't try to do it for you, just send instructions to do it yourself, which is still confusing.

Antwort von ROLLER Software

vor 3 Monaten

Krystal, thanks so much for taking the time to share your review. I've shared your feedback about credit card info parties with your account manager and they will reach out to you directly. Also, please be sure to submit or vote on feature ideas in our product roadmap so we know what's important to you. https://support.roller.software/hc/en-us/articles/360001227895-Submit-your-product-feedback

Lewis
Digital Marketing Manager in UK
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Using Roller for 6 Venues

4,0 vor 4 Monaten

Kommentare: Great for the most part and definitely the smoothest and least problematic experience I've had with other similar platforms, however there are some glaring issues that if resolved would make for an even better experience.

Vorteile:

Of all the booking systems I've used, Roller is definitely the best. For the most part it's easy to use, functions as we need to day to day with few issues, checkout customisability is great, we appreciate the regular updates on what roller is working on, customer support response times are usually very fast, etc. We operate 6 venues across 3 different businesses that have a complex range of different product and booking requirements. Unlike other systems we've used, Roller has been the best at adapting to those requirements and create a smoother booking experience. Compared to other systems we've used, Roller is superior in 90% of areas and is a system I would recommend to people.

Nachteile:

Like with any system, there are issues: - Reporting is poor. Custom reporting is a much needed addition. Pulling information is so difficult and for certain things impossible. - While email templates are great, the fact we are limited on what we can customise in emails is an issue. A custom email builder would be great with the ability to set parameters for when the email is sent - e.g. when a customer's membership is about to run out to warn them about automatic renewal. - On a few occasions, we've reported an issue to roller support, and we've had to actually explain to them how certain features in the roller system work. They would attempt to resolve something but not know how to actually use it in the first place so I'd have to explain it to them first before they could actually look into why it wasn't working. - One occasion we had a support issue that went unanswered for months. It took 2 months of emails and phonecalls just for them to understand what the issue was, and further months for it to be resolved. - I know it is in development but the lack of integrations with the likes of Mailchimp is definitely a negative - There is no option on scheduling to edit multiple products at once. We run a go karting track and most sessions all run on the same schedule. Having to duplicate those into every individual product is really time consuming.

Antwort von ROLLER Software

vor 3 Monaten

Lewis, thank you so much for taking the time to share your positive experience! We're thrilled to hear that you're enjoying the ease of use across all 6 of your venues. Please make sure to submit or vote on feature ideas in our product roadmap so we know what's important to you. And stay tuned for some updated on reporting/analytics in the coming months! https://support.roller.software/hc/en-us/articles/360001227895-Submit-your-product-feedback

Lucy
Operations Director in UK
Freizeit, Reisen & Tourismus, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Love Roller for the Customer Interface

5,0 vor 4 Monaten

Kommentare: Really good. Onboarding process was great.

Vorteile:

Easy for customers to book and see availability. The software is powerful with lots of different options - e.g. add ons

Nachteile:

Support is difficult to get ahold of, and any feature requests take a long time to be considered. Because the software is so powerful, sometimes it would be helpful to talk to someone about how best to use the software for your business specifically. I understand thats not possible for every update, but maybe an annual check-in to make sure you are getting the most of the product would be helpful and ensure customer satisfaction? It would also be great if there were some better reports, or even custom! Where you can select what fields you want to see.

Antwort von ROLLER Software

vor 3 Monaten

Hi Lucy, thanks for taking the time to leave us a review - we love to hear your customers are finding the software easy to book and see availability. If ever you have an urgent support enquiry, please be sure to call us on the phone number in your region: https://support.roller.software/hc/en-us/articles/115001690793-Contacting-support-FAQs. Additionally, we run a bi-annual product spotlight webinar where we announce all of the recently shipped features; you can find the most recent one here: https://www.roller.software/blog/august-2023-product-updates.