ROLLER Software

ROLLER Software

von ROLLER Software

Wer verwendet ROLLER Software?

ROLLER bietet All-in-one-Software für Attraktionen, Unterhaltungs- und Freizeiteinrichtungen. POS, Ticketing, CRM, digitale Verzichtserklärungen, digitale Geschenkkarten, RFID, Analytik und mehr.

Was ist ROLLER Software?

ROLLER ist eine beliebte All-in-one-Software-Suite für Attraktionen, Unterhaltungs- und Freizeiteinrichtungen. Die Mission des Unternehmens ist es, Veranstaltungsorten dabei zu helfen, ihre Abläufe zu verwalten und die Kundenerfahrung durch innovative und laut Hersteller marktführende Module zu verbessern. Bestehend aus Ticketing, Point of Sale, CRM, Verzichtserklärungen, Geschenkkarten, E-Mail, Einlassmanagement, Kassen und mehr, bietet ROLLER den Veranstaltungsorten eine ganzheitliche Lösung, die ihnen hilft zu wachsen. ROLLER ist ein modernes cloudbasiertes Angebot mit Nutzern in 18 Ländern.

ROLLER Software – Details

ROLLER Software

https://roller.software/

Gegründet 2010

ROLLER Software – Kostenübersicht

ROLLER Software bietet keine Gratisversion und keine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Online

ROLLER Software Funktionen

CRM-Systeme
Angebote / Vorschläge
Aufgabenmanagement
Dokumentenspeicher
E-Mail Marketing
Gebietsmanagement
Interne Chat-Integration
Kalender-/Erinnerungssystem
Lead Scoring
Marketing-Automatisierung-Integration
Mobiler Zugriff
Segmentierung
Social-Media-Integration
Abzeichen-Management
Aussteller- / Lieferanten-Management
Block-Management der Räumlichkeiten
Budgetierung
Freiwilligen-Management
Gamification
Hochzeiten / Feiern
Kartenverkauf
Konferenzen/Tagungen
Promotion in sozialen Medien
Sponsoren-Management
Umfragen & Feedback
Barcode-Scanning
E-Commerce-Integration
Elektronische Unterschrift
Geschenkkarten-Management
Kassensysteme für Einzelhandel
Kundenkonto-Profile
Mehrere Standorte
Provisionsmanagement
Rabattmanagement
Restaurant-POS
Retourenmanagement
Treueprogramm
Anpassbare Vorlagen
Daten Export
Durchsuchbare Datenbank
Online-Signierung
QR-Code
Statusverfolgung
Waiver Kiosk
Angebotsmanagement
Barcode / Tickets scannen
Kartenverkauf vor Ort
Kartenwiederverkauf
Kiosk-Kartenverkauf
Konzessionsmanagement
Kundendatenverwaltung
Mitarbeitermanagement
Mobiler Kartenverkauf
Online-Kartenverkauf
Saisonkarten
Sitzplan
Ticket-Reservierungen
Verkaufspunkt POS
Website-Management
Zuhause drucken
Abrechnung & Rechnungsstellung
Food & Beverage-Management
Kundenmanagement
Mehrere Standorte
Mitarbeiter-Management
Reservierung-Management
Ressourcenmanagement
Teilnehmer-Management
Veranstaltungsmanagement
Vertragsmanagement
Vertriebsmanagement

ROLLER Software – Nutzerbewertungen

Zeigt 5 von 26 Nutzerbewertungen

Gesamt
4,8/5
Benutzerfreundlichkeit
4,7/5
Kundenservice
4,7/5
Funktionen
4,5/5
Preis-Leistungs-Verhältnis
4,6/5
Michael R.
Software Support
Freizeit, Reisen & Tourismus, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 5.12.2018

"Excellent Customer support, easy to use software"

Kommentare: Roller makes the life simple for the customer and is constantly seeking to improve. They are receptive to feedback and will try to act on it within reason. They have improved as an operator over the time we have used them and continue to seek to offer more to the market opposed to becoming stagnant or ignoring glitches like other software providers we have previously used.

Vorteile: One of Roller's biggest assets is its team. If you have a problem or a training issue they are nearly always available on the phone and if they can't help straight away they will look into it. Roller is constantly developing, there are regular patches and new releases (free improvements as well as paid). Simple interface: Most of roller is self explanatory and can be picked up, they also have a help section with articles across most items to help with grey areas.

Nachteile: Reporting is probably Rollers biggest set back for us. While it delivers the basics running several sites reports individually can be time consuming and if you don't pay attention to the fields you are using can lead to inconsistencies. (There is however a patch in the works to integrate these down the line). You need to develop a good knowledge of rollers different reports to get the results you are looking for and make sure it shows what you expect. Sometimes multiple reports need to be run or you need to add your own formulas or breakdown to get results in the format you require. Single use sites should be fine but chains may find this is frustrating. The gift card interface isn't as well integrated as everything else although this is a minor unit of our business.

  • Quelle des Nutzers 
  • Bewertet am 5.12.2018
Tom M.
Director
Unterhaltung, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 5.2.2020

"Essential business tool"

Kommentare: We needed a tool to facilitate commerce online and onsite, seamlessly. You wouldn’t think it’d be hard to find in 2019, but it WAS. Then we found roller. The solution isn’t perfect, but pretty bloody good. I have no idea how we would have launched and grown like we have without this software. With a few months of use under the belt, and some experience in our team with the edge cases that arise, Roller has become a tool we use over 400 times per days and simply couldn’t live without - or replace with any other. I’m most impressed with the customer success team also - they pushed me to do better at every turn, and have been extremely responsive and helpful to literally ANY question I have. I appreciate so much when people tell you they can’t do something and why, rather than misguide or fob something off. Roller can’t do EVERYTHING but the team will sure help you solve any problem you have in any way they can until they platform CAN address it. Legends.

Vorteile: The fact that it’s a solution to both the front-end that customers see and our back-end that we need to operate, across a number of streams of business (ticketing, food, events, etc)

Nachteile: Like any software, learning to use something entirely new can be tough. New terminology and ways of working, little intricacies and dependencies that are annoying at first but no issue when mastered, etc.

  • Quelle des Nutzers 
  • Bewertet am 5.2.2020
Verifizierter Rezensent
Sales & Marketing manager / Reception Manager/Cover Duty manager
Freizeit, Reisen & Tourismus, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 20.12.2018

"ROLLER Review"

Vorteile: *User friendly.
*Product configuration is easy to use and adaptable.
*Customer service/communication tools are useful such as forms, Inbox and activity uses, email and call log.
*POS/Doorlist is user friendly and easily adaptable from the back end.

Nachteile: *Reporting system is basic and conflicting at times. Despite having a page for building reports, this does not work.
*New features are generally an additional charge even if customers are on a premium package. e.g Recurring passes etc. In my opinion some new features are tools that should have been available as standard anyway rather than sold as a new feature.

  • Quelle des Nutzers 
  • Bewertet am 20.12.2018
Michael T.
General Manager
Erholungseinrichtungen & -dienstleistungen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 24.10.2019

"AMAZING "

Kommentare: I LOVE THAT IT IS WEB BASE SO I CAN USE IT AT HOME OR ANYWHERE I GO. IT ALLOW ME TO BE THERE FOR MY TEAM EVEN IF I'M NOT AT THE OFFICE.

Vorteile: VERY USER FRIENDLY, EASY TO MAKE CHANGES, AMAZING HELP CENTER ANY QUESTIONS YOU CAN THINK OF IT THERE WITH STEP BY STEP INSTRUCTIONS ON HOW TO.

Nachteile: NOTHING TO BE HONEST. KEEP ON DOING WHAT YOU DOING ROLLER!

  • Quelle des Nutzers 
  • Bewertet am 24.10.2019
Myles S.
General Manager
Unterhaltung, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 2.11.2019

"Cant get better than this!"

Kommentare: Marketing, streamlined Point of Sale, Waiver solutions, Memberships, Pass possibilities, simple Reporting. You name it they've got it or plan on getting it. It has helped us turn over a new leaf in the past few months and we are excited about the future!

Vorteile: This software is VERY user friendly, it does more than any other platform on the market and they keep adding more features every quarter! We are excited to be using them and couldn't be happier with the experience we have had so far. Customer service is super friendly and go out of their way to try and find ways to make sure your experience is the best. They make note of anything you'd like to see and keep you posted on the new features they are looking to add. Staff love the system and it was easy for them to jump on board with understanding the system. We look forward to what they plan to develop next!!!

Nachteile: Not much to complain about. If you have an issue the team finds ways to meet your expectations. Love the support teams and the implementation team leads they go above and BEYOND!

  • Quelle des Nutzers 
  • Bewertet am 2.11.2019