Wer nutzt diese Software?
Mailshake ist für Verkaufsprofis, Gründer und Unternehmer, Content-Vermarkter und alle, die über Kaltakquise-E-Mails Leads generieren wollen.
Durchschnittliche Bewertung69 Bewertungen
- Gesamt 4.6/5
- Benutzerfreundlichkeit 4.7/5
- Kundenservice 4.4/5
- Funktionen 4.5/5
- Preis-Leistungs-Verhältnis 4.6/5
- Startpreis 39,00 $/Monat
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2015
- Automatische Antworten
- Berichterstattung / Analyse
- CAN SPAM-Compliance
- Dynamische Inhalte
- Ereignisgesteuerte E-Mail
- Mobil-ootimierte E-Mails
- Zielseiten / Web-Formulare
- Ereignisbasierte Benachrichtigungen
- Segmentierung der Audienz
- Ziel- / Kontingentverwaltung
Die hilfreichsten Reviews für Mailshake
Bewertet am 29.10.2019
A fantastic tool with great support!
Vorteile: I love the simplicity and the focus on just the things that I need. There are other programs out there but they can be cumbersome and hard to learn. Mailshake is really easy. The biggest thing is their support.The customer service rep has been really helpful in getting my campaigns going and now I feel way more knowledgeable about email marketing because of her. You will definitely get way more value than what you are paying.
Nachteile: Initially I was a little confused but the support team put me right on track. So really the program does what advertises and more!
Bewertet am 18.7.2019
Exceeded My Expectations By Far!
Kommentare: The MailShake team was responsive to all of my questions. There were a couple of glitches with me thinking that a support session had been reserved and it didn't actually get onto the MailShake calendar. The e-mail support was timely, but sometimes I wished I could simply call a help-line or log into a live chat immediately to get a simple question answered a bit more quickly compared to e-mails or setting up a video conferencing session that are sometimes not available for a few days from when you log in for help. I was glad to find out today that live support is offered at 2:00 p.m. Eastern time every Monday, Wednesday, and Thursday. Wish I had seen that feature on the Home Page sooner.
Vorteile: Cold-prospecting e-mailing is a complicated undertaking, but the MailShake team made it very understandable even for a beginner. By following their recommendations of taking out logos on the "first touch" e-mail, we were able to achieve a 72.5% open rate. Among the people who opened the e-mail, 10.8% completed the survey in a hyperlink we had in the e-mail text. Research I have done before said that we would be lucky if only 10% even OPENED the e-mail (again, we achieved a 72.5% open rate). The MailShake cleaning function was also a great feature of the software. We did lose a lot of our initial list of potential e-mail addresses, but by using the cleaning option, we achieved only a 2.5% bounce rate.
Nachteile: For a beginner, some of the features of the software are not completely intuitive. I did require direct MailShake support instead of just watching video tutorials to make sure I was doing everything correctly...and their video conferencing coaching was right on target. I would have goofed up right out of the shoot by including logos in the "first-touch" e-mail text since logos make the e-mail go out in a protected view in which the recipient would have to click twice just to see the logos (and the logos are included in the survey hyperlink in the email anyway) and logos can drop e-mails right into SPAM. It took awhile for me to convince my client that we HAD to take their logos out, but they finally agreed and you can see the great results we got with 72.5% open rate.
Bewertet am 26.12.2019
One of the easiest cold emailing platforms available
Kommentare: One of the easiest cold emailing platforms available. Customer service is quick with their responses. Especially in the early learning periods.
Vorteile: Mailshake is clean, easy to use, and their list-cleaning options are remarkable. Additionally, with one of their plans, you are able to assign tasks and phone calls to team members.
Nachteile: Downloading custom reports is not available at this time. Also, I would like to be able to put separate sending limits on some campaigns, however the sending limit is a blanket number.
Bewertet am 31.7.2018
Lame customer support
Vorteile: It can help you to automate email campaigns to a certain extent, it does sending faster than if you would do it manually, it keeps track of follow ups.
Nachteile: Customer support does not respond to your queries, not even after a month, if email replies 'out of office' is in another language besides English, it counts the email as a valid reply, if you schedule initial campaign on the specific date, it does not send it entirely on that day yet breaks it into several batches thus disrupt you next follow ups (instead of after 3 days, you end up with a follow up sent the following day) etc.
Antwort des Softwareanbieters
von Mailshake an 7.8.2018
I'm really sorry you had such a bad experience with our customer support team. I spoke with our team to get to the bottom of the problem and it looked like our support software was marking your emails as spam and so we missed your communication entirely.
There's no excuse for bad customer service but we have addressed this so it doesn't happen for anyone else.
Bewertet am 23.5.2019
Doe's exactly what it should, and more...
Kommentare: As stated above- we use it for cold email outreach and automated followups
Incredibly easy to use
Next level design Here's the thing- we use Mailshake when we're doing email outreach of our blog content 99% of the time, we're emailing someone cold, and letting them know about an article that our research suggest they might like etc etc Because of the volume of outreach, we might email a prospect twice by accident right? Not with Mailshake Why? Because it'll track all previous interactions and emails sent, and warn you that you already have a relationship with them It gets better... It lets you know when they open
It lets you send automated followups based on timing and logic Better still? It has an inbuilt 'spam filter' so it'll help you improve your outreach emails
Nachteile: Honestly, and this is struggling to find a flaw? We usually write an article one month, and then promote it for the next 2 This means we have 30 days out of 90 where we don't use the product, but still pay for it I haven't even checked if its possible, but not being billed during those periods/pausing the account etc would be awesome, but honestly- the tools so good we pay when we dont use it