Wer nutzt diese Software?
Unternehmen, die Sprach- und Textnachrichten in Web- und mobilen Anwendungen erstellen möchten. Umfasst 2-Faktor-Authentifizierung, Anrufverfolgung, IVR, Bulk-Messaging, Systemwarnungen, 2-Wege-SMS und vieles mehr.
Durchschnittliche Bewertung72 Bewertungen
- Gesamt 4.5/5
- Benutzerfreundlichkeit 4.4/5
- Kundenservice 4.5/5
- Funktionen 4.4/5
- Preis-Leistungs-Verhältnis 4.7/5
- Kostenlose Version Ja
- Gratis Testen Ja
Cloud, SaaS, Web
24/7 (Live Vertreter)
Angaben zum Hersteller
- Gegründet 2011
Plivos Sprach- und Textnachricht-API-Plattform und globaler Funkanbieter-Service ermöglichen Zugang zu hochwertiger Cloud-Kommunikation zu niedrigen Kosten. Plivos HTTP APIs lassen Unternehmen Sprachnachricht- und SMS-Funktionen zu einer beliebigen Web- oder mobilen App mit einer beliebigen Web-Standardsprache hinzufügen. Unsere Plattform vereinfacht die Komplexität des Telefoniegeschäftes in einen einfachen Infrastruktur-Service: Wir kümmern uns um alles, von Carrier-Management, Qualität und Messaging-Zustellbarkeit bis hin zu 24/7 technischem Notfall-Support.
- Audio / Video-Konferenzen
- Call Center
- Chat / Messaging
- IVR / Spracherkennung
- Weiterleitung von Anrufen (Call Routing)
- Berichterstattung / Analyse
- Geplanter Nachrichtenversand
- Mobile Coupons
- Mobile Keywords
- Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
Die hilfreichsten Reviews für Plivo
Bewertet am 24.8.2018
Communication made easy
Kommentare: My experience with Plivo is superb, they deliver results within timelines. Each time when you raise a support ticket, they will not rest until they provide an answer, even if it means they do not have a solution at the moment they will keep you updated with the position and this makes me happy. They provide SMS to our customers anywhere and this makes our business flourish so well.
Vorteile: I really enjoy using this software because it deliver its purpose when it comes to sending verification to customers anywhere. Very reliable in such a way that when any country is not getting the SMS they react instantly to make sure SMS are sent.
Nachteile: At the moment there is nothing specifically except that they do not have Calling Support where by as a customer you have the facility of an account manager that you contact directly when anything goes wrong.
Bewertet am 27.6.2019
My Review of Plivo
Kommentare: I am utilizing the Plivo platform for school districts to help provide a more cost effective phone sharing option. It has been great but I think we will need to do a lot of the heavy lifting ourselves with managing the sub accounts (schools/customers).
Vorteile: API documentation and ease of use have been my strongest 'likes' of Plivo. It was really simple to utilize the PHP examples to setup my phone application.
Nachteile: Account management and the overall UI is difficult to navigate and missing a lot. For instances logs take upwards of 5+ minutes to show, some logs are hidden on one screen, others located somewhere else. Account management for sub-accounts doesn't exist (other than changing the name). Should be a way to further manage them, for instance setting balances and limits for the sub accounts, be able to pull account usage reports/payments more directly related to the sub account. Also the types of numbers and what exactly they offer is not clear.
Bewertet am 27.6.2019
Plivo offers a great per minute Trunk with worldwide coverage
Kommentare: Great service with endless flexibility
Vorteile: It easily integrates with 3CX and works all over the world. Support has improved significantly compared to the last years and now we are using it much more.
Nachteile: The service should have templates that work with PBX systems
Bewertet am 21.6.2019
Good for smaller businesses, not so good for large cross application implementation
Kommentare: It's been ok, aside from annoying API issues and the occasional oddities with the console interface Plivo does provide a good service for smaller businesses that have a low throughput. However for a bigger company like ours that makes heavy use of the API we've found it rather frustrating.
Vorteile: I like that they offer request logs for all calls and allow you to purchase phone numbers through the API. Their customer support if often times friendly and quick to respond, and the console interface looks nice. They also provide a nice set of API documentation with example requests and responses that allows you to instantly change between languages to make it much easier to understand the system.
Nachteile: The API leaves a lot to be desired. The main issue I have is that whenever there is an issue often times the API just throws a generic exception with a message like "Object not found". This leads us to needing to catch exceptions and compare the error string to understand what's going on when say, for example, a phone number purchase was unavailable. I would much appreciate it if the API was re-worked to better handle this kind of situation. I really shouldn't be expecting to catch exceptions. To compound the frustration, Plivo has the tendency to update the server side of their API without warning or documentation. This has caused our system to break on a few occasions. This could be easily mitigated by a change-log or hosting multiple API versions. Another issue I find is that the console interface (While it looks nice) it has a fair few bugs with it, especially when viewing request logs. It's also a bit confusing to navigate. I'm not above learning to use a complex system, it's just that there are some strange things. Like how sub accounts are handled. For example there's no capability to search or sort the sub accounts. This makes it really annoying to use, and to make matters worse, there are other pages such as the Applications page and the Endpoints page that support this. Maybe we're using sub accounts wrong but I think this shouldn't be such a hard thing to implement. But that's my point. There are some oddities like this that make the system more difficult to use.
Bewertet am 29.6.2019
Affordable and very good
Kommentare: i set it up for my website for people to receive their security codes to login. and didn't have to change anything in the code since then. and this is what i really love about it
Vorteile: Easy to use and affordable. When I use an API like email or SMS api. I don't want to go back to the code I implemented and keep changing the code. With Plivio to be honest I didn't have to do this at all.
Nachteile: I can't think of any Cons. But was hoping for a cheap short code but it's not a big deal