Wer verwendet Annex Cloud?
eCommerce market, eCommerce retail store, eCommerce retailers, traditional retailers, and manufacturers across many vertical.
Was ist Annex Cloud?
Annex Cloud's customizable loyalty actions and native Referral Marketing and User Generated Content solutions create opportunities to reward customers throughout their relationship with your brand. This builds emotional loyalty and dramatically increases customer retention rates.
Annex Cloud – Details
Annex Cloud – Preisübersicht
Annex Cloud bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Annex Cloud findest du unten.
Annex Cloud Funktionen
Annex Cloud – Nutzerbewertungen
Zeigt 5 von 32 Nutzerbewertungen
Bewertet am 23.5.2019
Kommentare: Very happy with the account management team and their attention to my business.
Vorteile: The right size for my business at the right price.
Nachteile: Some of the manual feeds to our website for display purposes.
Bewertet am 14.2.2019
We're Fans of Ratings & Reviews + Visual Commerce!
Vorteile: Annex Cloud offered us a much more robust way of educating users about our products though Ratings & Reviews. We had previously used Magento's default functionality and found it limiting. With Annex Cloud, we were able to add user submitted photos to our reviews and ask customers if they would recommend the product to someone else, which has been impactful with building social proof on our website and improving conversion. The consumer-friendly interface and seamless integration with our website template feels and looks cohesive and has helped generate more product reviews than ever before. Not only are we benefitting from user submitted photos in our product reviews, but also now through Visual Commerce, we've been able to integrate with Instagram for sourcing customer photos and displaying them on our website. We were previously challenged by having so much great UGC out there with no way of showcasing it on our site, which we've found to also be great for social proof and improving conversion. Additionally, it has helped us foster community with our most devoted fans and give them a chance to be featured on our website and other marketing channels.
Nachteile: In the beginning of our relationship there were integration related challenges that needed to be worked through, specifically for Visual Commerce to function properly. We had unique requirements for tagging UGC with items from our product catalog so that they would both appear in our gallery and on any relevant product display pages. It took some time to get it where we needed to be, but the Annex Cloud team remained committed and vigilant with their support. In the end they helped us get where we needed to be.
Bewertet am 20.12.2019
Great Team and Product
Vorteile: The team helped greatly with integration and have made every effort to work with our team to ensure that the implementation went smooth.
Nachteile: We were unable to get the loyalty program to work well with SCIS and had to go another direction for our retail store.
Bewertet am 18.12.2019
Cheers to Annex Cloud for helping us acheive our implementation timelines
Kommentare: Our goal using Annex Cloud was to drive customers to our e-commerce channel. It's still too early to determine the lift, however we had more e-commerce sign-ups during this timeframe then this same timeframe last year. I'll report back soon to share the ongoing lift.
Vorteile: The Annex Cloud implementation team supporting us was available and adjusted to our needs as best as they could. Their solution is "out-of-the-box", however they made accommodations along the way to support our connections and data requirements, especially around our SSO security requirements.
Nachteile: Annex Cloud dashboard is iFrame based, which is a pro and con. We had to provide our scheme to their development team to display on our site, therefore we loose immediate control change needs, however the Annex Cloud team is responsive and provides "in-the-box" changes quickly. In addition, Annex Cloud's iFrame was a positive for our situation by reducing internal development lead time.
Bewertet am 29.1.2019
Pros and cons
Kommentare: Overall experience has been a positive one.
Vorteile: This software is very easy to use for the most part. My customers are able to post their questions with ease and review posted answers clearly and easily as well. It has definitely filled a need on our website as we find more and more folks wish to interact online.
Nachteile: I did with that we were able to place hyperlinks into the answers for customers to just click on. This did seem a bit problematic.