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Annex Cloud Loyalty Experience Platform

Annex Cloud Loyalty Experience Platform

Was ist Annex Cloud Loyalty Experience Platform?

Die Lösungen für Kundenloyalität, Empfehlungsmarketing und nutzergenerierte Content-Lösungen von Annex Cloud arbeiten zusammen, um eine einheitliche Kundenloyalitätslösung bereitzustellen, die deinen Durchschnittsbestellwert (AOV), den Lifetime Value (LTV) und die Bindungsrate erhöhen. Alle Lösungen werden von einem Expertenteam bestehend aus Führungskräften für Kundenerfolg, umfassenden Analysen und umfangreichen Drittanbieterintegrationen unterstützt.

Wer verwendet Annex Cloud Loyalty Experience Platform?

E-Commerce-Markt, E-Commerce-Einzelhandelsgeschäft, E-Commerce-Einzelhändler-, traditionelle Einzelhändler- und Herstellerunternehmen aus vielen Branchen.

Annex Cloud Loyalty Experience Platform Software - 1
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Du bist nicht sicher, ob Annex Cloud Loyalty Experience Platform das Richtige ist? Mit einer beliebten Alternative vergleichen

Annex Cloud Loyalty Experience Platform

Annex Cloud Loyalty Experience Platform

4,2 (39)
15.000,00 $
Jahr
Kostenlose Version
Kostenlose Testversion
31
50
4,2 (39)
4,1 (39)
4,7 (39)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
1.999,00 £
Monat
Kostenlose Version
Kostenlose Testversion
74
164
4,7 (10)
4,4 (10)
4,8 (10)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Annex Cloud Loyalty Experience Platform

Durchschnittliche Bewertung

Gesamt
4,2
Benutzerfreundlichkeit
4,2
Kundenservice
4,7
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
36%
4
49%
3
15%
Jamin
Jamin
CEO in USA
Verifizierter Nutzer auf LinkedIn
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Annex Cloud Gives AOMC Tools to Grow!

5,0 vor 6 Jahren

Kommentare: Annex Cloud has provided our small business with the proper website tools to compete with the top players in our industry. Our customers love our reviews and rewards programs that fit seamlessly into our web shopping experience. Annex Cloud's team is always at our service to evolve and improve our programs to generate more growth!

Vorteile:

It is custom built to fit in seamlessly with our brand.

Nachteile:

We don't always have access to data we would like to control or adjust.

Amy
Ecommerce Channel Manager in Kanada
Verifizierter Nutzer auf LinkedIn
Bekleidung & Mode, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best decision

5,0 vor 5 Jahren

Kommentare: Very happy with the account management team and their attention to my business.

Vorteile:

The right size for my business at the right price.

Nachteile:

Some of the manual feeds to our website for display purposes.

Robin
Customer Care Specialist in USA
Verlagswesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Pros and cons

3,0 vor 5 Jahren

Kommentare: Overall experience has been a positive one.

Vorteile:

This software is very easy to use for the most part. My customers are able to post their questions with ease and review posted answers clearly and easily as well. It has definitely filled a need on our website as we find more and more folks wish to interact online.

Nachteile:

I did with that we were able to place hyperlinks into the answers for customers to just click on. This did seem a bit problematic.

Kyle
Kyle
Product Owner in USA
Verifizierter Nutzer auf LinkedIn
Konsumgüter, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A great partner and Loyalty expert

4,0 vor 4 Jahren

Kommentare: I have definitely had a positive experience with Annex Cloud overall. I led the discovery and vendor selection phases of the development process as well as the implementation and Annex was straightforward and accurate at each phase of the process.

Vorteile:

Annex Cloud has been extremely flexible and responsive to our Loyalty Software needs. As we've implemented complex and customized programs globally, we have developed strong partnerships with our Annex Representatives and they have been amazing to work with. They have vastly exceeded expectations as we've shifted to meet changing needs during the Covid-19 pandemic and the success of our programs have reflected their hard work and professionalism. We went through an extensive vendor selection process and went with Annex because of their robust feature offering and strong underlying technology stack. We have not been disappointed. As a younger company there are some minor areas, mostly around country specific rules, that they are still working to close the gaps on but they have been very open to roadmap input and communicate well on when specific features will be available. I've loved working with Annex Cloud and would recommend evaluating them to any colleague in need of a Loyalty Partner.

Nachteile:

We have identified several gaps that are necessary for our business that respond to specific regulations in the global markets. Our reps [SENSITIVE CONTENT HIDDEN] have been very responsive and reasonable in balancing those requests with our other requirements and working with us to create delivery plans that work for both sides.

Gio
Director of Marketing in USA
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

We're Fans of Ratings & Reviews + Visual Commerce!

4,0 vor 5 Jahren

Vorteile:

Annex Cloud offered us a much more robust way of educating users about our products though Ratings & Reviews. We had previously used Magento's default functionality and found it limiting. With Annex Cloud, we were able to add user submitted photos to our reviews and ask customers if they would recommend the product to someone else, which has been impactful with building social proof on our website and improving conversion. The consumer-friendly interface and seamless integration with our website template feels and looks cohesive and has helped generate more product reviews than ever before. Not only are we benefitting from user submitted photos in our product reviews, but also now through Visual Commerce, we've been able to integrate with Instagram for sourcing customer photos and displaying them on our website. We were previously challenged by having so much great UGC out there with no way of showcasing it on our site, which we've found to also be great for social proof and improving conversion. Additionally, it has helped us foster community with our most devoted fans and give them a chance to be featured on our website and other marketing channels.

Nachteile:

In the beginning of our relationship there were integration related challenges that needed to be worked through, specifically for Visual Commerce to function properly. We had unique requirements for tagging UGC with items from our product catalog so that they would both appear in our gallery and on any relevant product display pages. It took some time to get it where we needed to be, but the Annex Cloud team remained committed and vigilant with their support. In the end they helped us get where we needed to be.