Easy Insight

The only BI tool for operations

Kommentare: The platform is easy to get onto! That said, it still helps to have an expert come in and take things to the next level. The pieces that come out of the box are great. Whatever is unique about your company will take some configuration, and that's where you need help.

Vorteile:

At Clearinity, we spend all day in cloud-based inventory management software. These tools are big and complex, and getting good reporting is always tedious. Our clients now have tools that allow them to get the data they need from the sources that matter. It really wasn't possible before this, and it certainly wasn't easy!

Nachteile:

The only gripe is market share and momentum. As of the writing, the team's technology is far ahead of the competition and the market share is growing. No other BI platform understands how to pre-structure data in the way that Easy Insight does.

A Lifesaver for Schools During Distance Learning

Vorteile:

Easy Insight is aptly-named; it provided quick and easy insights into our users' activity within Zoom, which is the primary purpose we sought this product out. At a time when schools couldn't get ed tech companies to answer the phone due to overwhelming demand, it was imperative that we find a solution that can both connect to and represent our data without wading through layers of support bots and AI. Easy Insight provided quick and intuitive reporting on our data set in ways that Zoom's own reporting platform could not. Even today, more than a year later, Easy Insight is our preferred method of examining Zoom logs and data. I feel a bit like we're using a Swiss Army Knife as a box cutter. Easy Insight connects to so many data types and sources and provides such a wealth of visualization choices that I am certain we could find a myriad of use cases. I look forward to exploring the platform evne more deeply as we transition back to "normal" in the education sector.

Nachteile:

For a non-technical user, I think that the learning curve might be a bit steep. Actions and buttons that seem intuitive don't always do what a novice might expect them to do. That said, every time I ran into a point of confusion or an unexpected outcome, Easy Insight had an article or video tutorial that got me back on track. As long as you understand the data set(s) you are starting with and have an idea of where you'd like to go, Easy Insight will get you there.

Good little reporting tool

Kommentare: We use Easy Insight for a couple of applications and it works quite well. It is fairly easy to use and allows you to schedule reports to be sent to you automatically, which is a big time saver! The Easy Insight folks are very friendly and have always gone over and above to make us happy and get us the reporting data we are looking for. Great customer service.

Vorteile:

Easy to use, works with a lot of applications.

Nachteile:

Doesn't have a lot of user documentation so for a non-techy user it may require contacting the help desk for help on writing requirements.

Simplifying Data Analysis

Vorteile:

I quickly looked at customer feedback and saw clear trends and issues. This helped me fix problems and make customers happier.

Nachteile:

I couldn't change the report visuals and formats much, which made it harder to present the data the way I wanted.

Highly Recommended to Understand Your Business Better

Kommentare: It is a beautiful system. There are endless opportunities to design reports and dashboards and schedule these for yourself and others (even externally). The support is second to none; all queries are resolved promptly. Initially, we were thinking to upgrade our CRM, but the Easy Insight add-on changed everything. That was about 3-4 years ago. We have saved tens of thousands of dollars. Our [SENSITIVE CONTENT] loves the system and every day we crunch the numbers to get the best out of business.

Vorteile:

Easy Insight is super easy to use and provides countless customisable reports. Our sales and operation's team uses EI every day and find the system user-friendly. We love the support from EI too, whenever we need a customized report or feature, the EI team is quick to respond and provide us with the solution.

Nachteile:

I wish they had support staff in Asia pacific to better support all time zones. Self-branding can be a new feature.