--- description: Detaillierte Informationen über Chaport zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chaport Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Live-Chat Software](/directory/30797/live-chat/software) > [Chaport](/software/164545/chaport-live-chat) # Chaport Canonical: https://www.capterra.com.de/software/164545/chaport-live-chat Page: 1 / 4\ Weiter: [Next page](https://www.capterra.com.de/software/164545/chaport-live-chat?page=2) > Multichannel-Live-Chat-Lösung mit Chatbots, Wissensdatenbank, automatischen Einladungen, Gruppenchats und mehr. > > Verdict: Rated **4.9/5** by 63 users. Top-rated for **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Chaport? E-Commerce, Softwareanbieter und andere Unternehmen, die ihren Umsatz steigern möchten, indem sie mit ihren Website-Besuchern per Live-Chat sprechen und ihnen schneller helfen. ## Quick Stats & Ratings | Metric | Bewertung | Detail | | **Gesamt** | **4.9/5** | 63 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Based on overall reviews | | Kundenbetreuung | 4.9/5 | Based on overall reviews | | Preis-Leistungs-Verhältnis | 4.8/5 | Based on overall reviews | | Funktionen | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Chaport - **Founded**: 2014 ## Commercial Context - **Startpreis**: 29,00 $ - **Preismodell**: (Free version available) (Kostenlose Testversion) - **Target Audience**: Selbstständig, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Bulgarisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Griechisch, Indonesisch, Italienisch, Japanisch, Kroatisch, Lettisch, Litauisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Serbisch, Serbisch, Slowakisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch - **Available Countries**: Australien, Brasilien, China, Deutschland, Finnland, Frankreich, Griechenland, Indien, Italien, Japan, Kanada, Mexiko, Neuseeland, Portugal, Russland, Spanien, Türkei, Ukraine, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Automatische Antworten - Automatisiertes Routing - Autoresponders - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Chat / Messaging - Chatbot - Code-Free Development - E-Mail-Management - Echtzeit-Chat für Kunden - Geotargeting - KI/Maschinelles Lernen - Kundenbetreuung - Live-Chat - Mehrsprachig - Mobiler Zugriff - Multi-Channel-Kommunikation - Offline-Formular - Proaktiver Chat - Self-Service Portal - Spracherkennung - Third-Party Integrations - Transfer / Weiterleitung - Transkripte / Chatverlauf - Umfragen & Feedback - Verarbeitung natürlicher Sprache - Vorkonfigurierte Bots - Wissensbasis-Management - Wissensmanagement ## Integrations (10 total) - Ecwid - Google Analytics 360 - HubSpot CRM - Joomla - Meta for Business - Slack - Telegram - Viber - WordPress - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Chat ## Category - [Live-Chat Software](https://www.capterra.com.de/directory/30797/live-chat/software) ## Ähnliche Kategorien - [Live-Chat Software](https://www.capterra.com.de/directory/30797/live-chat/software) - [Dialogfähige KI-Plattformen](https://www.capterra.com.de/directory/31596/conversational-ai-platform/software) - [Chatbot-Software](https://www.capterra.com.de/directory/32448/chatbot/software) - [Kundensupport Software](https://www.capterra.com.de/directory/32315/customer-support/software) - [Kundenservice Software](https://www.capterra.com.de/directory/22/customer-service/software) ## Alternativen 1. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1748 reviews) 2. [Slack](https://www.capterra.com.de/software/135003/slack) — 4.7/5 (24015 reviews) 3. [LiveChat](https://www.capterra.com.de/software/62194/livechat) — 4.6/5 (1707 reviews) 4. [Tidio](https://www.capterra.com.de/software/144040/tidio-chat) — 4.7/5 (590 reviews) 5. [Zendesk Suite](https://www.capterra.com.de/software/164283/zendesk) — 4.4/5 (4066 reviews) ## Nutzerbewertungen ### "Сovers all needs at the best price" — 5.0/5 > **Sergey** | *17. August 2021* | Design | Recommendation rating: 10.0/10 > > **Vorteile**: I liked the most the simplicity and the simultaneous power of this product. Chaport has all features that we wanted to have in our early-stage startup, we don't want the live-chat tool to be too complex. An equally important point is the price. in comparison with competitors, it is the best price on the market > > **Nachteile**: There were some minor issues like rendering in a custom element, we contacted Chaports's support, and they promised to implement this in the next releases. ----- ### "The best out there\!" — 5.0/5 > **Nick** | *29. Januar 2024* | Marketing & Werbung | Recommendation rating: 10.0/10 > > **Vorteile**: Ease of use. flexibility, integrates with all the major platforms\! > > **Nachteile**: I don't think there is anything to be honest. > > A game changer for our business. We now offer chat services to all our customers. ----- ### "Chaport Live Chat Review" — 4.0/5 > **Mihailo** | *17. Juni 2019* | Buchhaltung | Recommendation rating: 7.0/10 > > **Vorteile**: Very usful software, the best thing about this is multilingual chat widget. Also the price is 0$. You can customize your chat and that is also intresting. > > **Nachteile**: Installation instructions and requirements are a little bit confusing, but you only need some extra time, and you can use a really intresting software ----- ### "Great Web Chat Functions" — 5.0/5 > **Alyssa** | *15. April 2020* | Bau | Recommendation rating: 10.0/10 > > **Vorteile**: I love that I can schedule my team's hours. I love that we can save responses and that it has brought us more leads than normal. > > **Nachteile**: I would like it if any data, like phone, email, name and notes were saved to the email when you email a chat transcript to yourself. Downloading a chat just gives me a text file, and it's useless. > > We are able to talk to customers right away, solving problems and sending leads to our team faster than if they had to find our site's contact form. ----- ### "Simple, yet awesome software you must have on your website\!" — 5.0/5 > **Igor** | *6. September 2019* | Marketing & Werbung | Recommendation rating: 10.0/10 > > **Vorteile**: The things I liked the most is the easy of use, GUI is intuitive and you don't need any training for that. Me and my colleagues use Windows and Android app and it's working flawlessly. You have the ability to customize the look of the chat, sounds, and many more. Installation into WordPress is easy with their plugin. And I must say that their customer support is more than you could wish for\! > > **Nachteile**: None. Everything is as explained on the website. > > What can I say more than that yesterday we installed the Chaport chat on our website and this morning we got our first lead\! What more would one want? ----- Page: 1 / 4\ Weiter: [Next page](https://www.capterra.com.de/software/164545/chaport-live-chat?page=2) ## Links - [View on Capterra](https://www.capterra.com.de/software/164545/chaport-live-chat) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data