--- description: Detaillierte Informationen über Mailsuite zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mailsuite Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [E-Mail-Tracking-Tools](/directory/31325/email-tracking/software) > [Mailsuite](/software/164512/mailtrack) # Mailsuite Canonical: https://www.capterra.com.de/software/164512/mailtrack Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/164512/mailtrack?page=2) > Kostenloses und unbegrenztes E-Mail-Tracking für Gmail und Inbox > > Bewertung: **4.5/5** von 227 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Mailsuite? Jeder, der E-Mails von Google Mail sendet ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 227 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Mailsuite - **Gegründet**: 2013 ## Gewerblicher Kontext - **Startpreis**: 9,99 $ - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil) - **Unterstützte Sprachen**: Englisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - Abonnenten-Management - Berichterstattung / Analyse - E-Mail-Management - E-Mail-Tracking - E-Mail-Vorlagen - Ereignisgesteuerte Aktionen - Kampagnenanalysen - Kampagnenplanung - Klick-Tracking - Kontaktmanagement - Mobile Optimization - Real-Time Notifications - Team-Management ## Integrationen (1 insgesamt) - Gmail ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support ## Category - [E-Mail-Tracking-Tools](https://www.capterra.com.de/directory/31325/email-tracking/software) ## Ähnliche Kategorien - [E-Mail-Tracking-Tools](https://www.capterra.com.de/directory/31325/email-tracking/software) - [E-Mail Marketing Software](https://www.capterra.com.de/directory/30013/email-marketing/software) ## Alternativen 1. [GMass](https://www.capterra.com.de/software/168452/gmass) — 4.8/5 (1380 reviews) 2. [Mailchimp](https://www.capterra.com.de/software/110228/mailchimp) — 4.5/5 (17603 reviews) 3. [MailerLite](https://www.capterra.com.de/software/136603/mailerlite) — 4.7/5 (2259 reviews) 4. [Constant Contact](https://www.capterra.com.de/software/31898/constant-contact) — 4.3/5 (2923 reviews) 5. [iContact](https://www.capterra.com.de/software/31513/icontact) — 4.5/5 (604 reviews) ## Nutzerbewertungen ### "easy and simple tracking of the email opening" — 5.0/5 > **Devis** | *23. Juli 2022* | Versicherung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: it's simple, free and straight to the point, I recommend it. Even if you think not to use it, try it and you will think of uses both if you are commercial like me and administrators who do not sell > > **Nachteile**: it works from gmail on a browser but in my case not from external apps such as "easymail for gmail" from windows store > > the experience was positive, it is one of those simple "plugins" that you install without thinking so much, the use is immediate, see the icon of green ticks similar to how the read receipt for messages received on whatsapp ( Do you use it in the USA? I have heard conflicting opinions, in Italy we all have it, absolutely everyone\!). However, for massive sending of emails from google (max 20-100 per day and then to rise, then it becomes spam for google systems) I recommend yetanothermailmerge YAMM plugin for google docs / gmail. In addition to sending the email and monitoring the opening, see if they trash without opening, if the email does not reach its destination and provides you with a final report. All free, all in google and with a "mail merge" function that you may use with microsoft office ----- ### "Confirmation Message Needed for Accidental Unsubscribes\!" — 4.0/5 > **Chasya** | *22. Juli 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I really loved Mailsuite, it helps to show how many people are opening our nonprofit org's newsletter. The tracking is very helpful and we appreciate it being free since we are limited on funds. I would have given 5 stars had it not been for one silly issue that could very easily be fixed: A simple confirmation message when someone accidentally hits "unsubscribe", so it can be undone\! > > **Nachteile**: There was no confirmation CTA message that came up when I accidentally hit the unsubscribe link\! That link is far too close to the X to "remove unsubscribe once". Since we already have the unsubscribe feature built into our Google Workspace for Nonprofits, we don't need two unsubscribes, so I have always just clicked the X link for remove once when sending out mass emails to our newsletter group. Well, apparently I clicked too close to the Unsubscribe and it unsubscribed our admin account and I could not even send an email to our group. I had to remove Mailsuite\! I didn't even know it had happened until I suddenly got an error message saying our admin account had unsubscribed from its own emails. > > Normally, I love Mailsuite, but when I could not send admin emails to my nonprofit's Google group after accidentally hitting unsubscribe, I had to remove it. This problem could easily be fixed with a simple confirmation CTA message, just like when you go to delete a computer file. Just ask, "ARE YOU SURE?" That way, we wouldn't accidently be able to unsubscribe. Please, please, please fix this\! ----- ### "Do not use" — 1.0/5 > **Verifizierter Rezensent** | *3. Oktober 2023* | Rechtsberatung | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It was great while it worked. It was lovely to see who had read emails. > > **Nachteile**: Mailtrack had what they called a server issue. Emails sent by my organization all came back to us as unsent, but somehow they were all deleted from our "sent" box and were not in our drafts. So Mailtrack somehow deleted these emails. All had to be done and resent. > > Mailtrack cost us thousands of dollars in lost productivity and their response was "Sorry about that". They also lied to us about how long there had been an issue (we had a problem over a week ago but had not been able to trace it to them at the time). ----- ### "Satisfactory but simple product" — 5.0/5 > **Kim** | *14. Juli 2022* | Anwaltskanzlei | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Price is always high on my list, mailtrack has a free version and the paid version is reasonable\! I love that Mailtrack is easy to use even for beginner or intermediate experience levels. I like the notifications and reporting, it helps us understand how recieptients engage with our email marketing, newsletter, events, or even just typical emails. Mailtrack has been rather dependable and I have not experienced any technical issues or malfunctions which is great\! Mailtrack has been helpful with our email communication all around and especially anything marketing related. > > **Nachteile**: I do not like the limited amount of templates and customization. I do not like the lack of available features. Mailtrack does not notify you when an email has been forwarded and it does not include extra data like how many times an email was opened. Another issue is that it only works with Gmail and it isn't necessarily mobile friendly. > > My overall experience has been pleasant and satisfactory. Mailtrack is a great (but simple) tool for email tracking. It has helped with our email communication and it has been a reliable product. It has a free version and affordable paid version. As a law firm, sometimes we just need to know if a person has opened any of our emails at all and Mailtrack has served that purpose quite well. We don't necessarily need the extras but they're still nice to have. ----- ### "MailTrack is a Low-Overhead, Complete Mail-tracking Solution" — 5.0/5 > **Verifizierter Rezensent** | *6. August 2021* | Hochschulbildung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I have run numerous email promotional campaigns for product launches (music, books) over the years and MailTrack is by far the simplest mail tracker I've used. It used to be that I'd send out emails wondering if they were ever getting opened, but MailTrack alleviates that concern. I now know when my emails are opened and links are clicked. This allows me to follow up accordingly to achieve even greater response to my campaigns. Moreover, MailTrack features an easy Gmail integration plugin that enables easy monitoring from within my mail client of choice. I did pay to upgrade to the premium version in order to remove the "sent by MailTrack" branding that would otherwise appear. > > **Nachteile**: The only issue I've encountered with MailTrack (aside from the easily resolved need to turn off the "sent by MailTrack" branding) comes when I send email to certain domains. I've found that institutional/organizational email addresses are much more likely to alert users to the fact that their emails are being tracked, but I imagine this is the case with all image-based mail trackers. Further, some of those mail servers forward and display emails to end users in a way that makes it appear as if an email has been opened far more times than it ever actually is (one particular email registered over 100 opens without a response). These complaints are fairly minor though--MailTrack largely functions as advertised. > > My overall experience with MailTrack has been quite positive. It has allowed me to reach a greater level of engagement with my targeted emails than I ever have before. ----- Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/164512/mailtrack?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/164512/mailtrack) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten