iSolved

iSolved

von iSolved HCM

Wer verwendet iSolved?

Small to mid-size employers

Was ist iSolved?

iSolved HCM is an industry-leading human capital management technology company that brings together the key workforce functions in one robust, easy-to-use platform, iSolved. Payroll, HR, Time & Attendance, Recruiting, Onboarding, ACA Compliance, and Benefits Enrollment are all delivered from a single application, in the cloud, specifically built for the small-to-midsized employer. It has achieved rapid market share, with more than 3 million employees and growing.

iSolved – Details

iSolved HCM

http://www.isolvedhcm.com

Gegründet 1992

iSolved – Preisübersicht

iSolved bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für iSolved findest du unten.

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Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Online

iSolved Funktionen

HR Software

Der Softwareanbieter hat diese Information nicht vervollständigt.

401(k) Tracking
Lohn-und Gehaltsabrechnung-Reports
Lohnabrechnung Outsourcing
Lohnpfändung
Mehrere Länder
Mehrere Staaten (USA)
Scheck Druck
Self-Service Portal
Steuerkonformität
Urlaubsverwaltung
Verwaltung von Unterstützungsleistungen
W-2-/1099-Vorbereitung
Überweisung

Der Softwareanbieter hat diese Information nicht vervollständigt.

Abrechnung & Rechnungsstellung
Abrechnungsfähige & Nicht-abrechnungsfähige Stunden
Automatische Zeiterfassung
Mehrere Abrechnungstarife
Mitarbeiter-Datenbank
Mobile Zeiterfassung
Offline-Zeiterfassung
Timesheet Management
Urlaubsverwaltung
Überstunden-Berechnung

iSolved – Nutzerbewertungen

Zeigt 5 von 156 Nutzerbewertungen

Gesamt
3.7/5
Benutzerfreundlichkeit
3.7/5
Kundenservice
3.5/5
Funktionen
3.7/5
Preis-Leistungs-Verhältnis
3.4/5

Multiple Features

Bewertet am 6.8.2018
Heidi e. A.
Lending Processing Assistant Manager
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: - Forcasting PTO for current and upcoming year. Helps for planning vacations.
- Preview Paycheck. Can see the potential breakdown of pay before pay day.
- Multiple options for clocking in and lunch breaks.

Nachteile: You can access the website via mobile or app but they don’t have all features available.

Best online Payroll Software I have used

Bewertet am 7.10.2019
Kimber J.
Office Manager
Buchhaltung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall I love using this software and I have been doing payroll for many years and used many different softwares. This is still my favorite.

Vorteile: I love that I can see all my changes in real time. I can view everything that will process before it processes. This allows me to catch any errors ahead of sending the file.

Nachteile: The customer service is not the best. They have gotten too big is my opinion and there have been some mess ups on their side which have been unprofessional. They do always fix the problems, but I don't think they should have happened in the first place.

Great for Small/Mid Sized Companies

Bewertet am 14.12.2018
Ashley H.
Talent Acquisition Coordinator
Krankenhausversorgung & Gesundheitswesen, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: With iSolved, you can utilize as many or as few tools as you wish. This is nice, especially when working with a small HR department as it allows a soft roll out where you can work on preparing one took at a time. The interface is user friendly and is a good quality tool for companies not ready to invest in Workday, Oracle, et cetera.

Vorteile: I used this as an HR Department of one. It was great for tracking employees and pretty intuitive to use. Has a ton of reports to choose from and does a great job visualizing metrics - I often looked at the graphs of our employee self reported demographics for diversity purposes. iSolved also has the capability to create limited access accounts for employees so they can look at schedules, request days off, and pull paystubs/w2s.

Nachteile: Sometimes iSolved would glitch and seem to freeze/not let me change something when I was using it. I would have to call customer service to get this fixed. Luckily,my representative was local and easy to get ahold of. Overall, a nice software with a lot of functionality. It does take a while to get everything working (a lot of up-front work/data entry) but once everything is in,it's awesome. Lastly, the scheduling service is not very intuitive/friendly. It's difficult to build schedules and takes a lot of time to get then right.

Incompetent and Rude about it!!

Bewertet am 4.1.2020
Susen M.
President
Eventservice, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: RUN! Terrible attitude /rude / cold staff. Staff is confused and not very knowledgeable in their tasks. Our rep, [SENSITIVE CONTENT HIDDEN], did not know the difference between "gross" and "net" payroll. They made HUGE mistakes on our payroll, taking double deductions from all our workers and when we contacted a supervisor we were told WE(?) made the changes to THEIR system. They refuse to take any responsibility for their errors. All we did was upload the form they gave us to complete. Clients have NO ACCESS and CANNOT MAKE CHANGES to their system! But we were blamed for changing their system analytics!! Really!? Although we had to pay them for their "services" we ended up writing the checks by hand and having to mail them out. Our workers were LIVID. In our previous payroll we sent funds of $100K which they stated we needed to resend. We needed to get a loan as they did not send back our initial payroll funds. We ended up paying double for wire transfers while $200K in payroll sat waiting for them to accept. They rejected our funds and made us resend! This firm made SO many mistakes, treated our employees and management with such disrespect, and cost us unnecessary time and money due to their many mistakes. Customer service blamed THEIR in-house mistakes on us. Just a MISERABLE experience at every turn. Look elsewhere for a payroll company and save yourself the agony of working with their unprofessional and rude staff! Still waiting for a call back from their management to straighten out thei

Vorteile: They paid our workers on time. Usually had MAJOR mistakes and errors. but payment was fast.

Nachteile: The staff at ISolved.
When THEY make errors and we've called for solutions- it's apparent we are bothering them.
ISolved can't solve anything. No responsibility, no compassion.
Communication was misery in trying to work with them.

Horrible Customer Service

Bewertet am 3.12.2019
Chrissy C.
HR Manager
Unternehmensberatung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The product is fine if you want something mediocre. I have been searching for other payroll companies and found a few that are far much better. I recommend PDS VISTA for an MEO type of employer. I am not an ADP fan, but I believe that would also be much better too. This is not worth the savings in my opinion. Also, iSolved purchase Encore back in July, I believe. Since July, I had been asking for demo's in which i received no response other than a short 2 minute demo on their website. When I was finally contacted by iSolved to switch the product over, they only gave me two weeks to switch. Did not provide any demos because I was told that they will switch me and then train me. The data converted was a mess and the implementation team did absolutely no research on our company. Our date files are a mess and our retirement company still has not received a completed file from iSolved. At this time, I still have not received a demo on the other products I initially asked about. They just switch me over and dropped me.

Vorteile: We have multiple companies (multiple FEIN's) and it is nice to have every employee in one spot.

Nachteile: This product is not the best if you have an MEO with multiple locations with separate bank accounts. The system requires that you run a payroll for every bank account instead of one payroll per company. We were forced onto this software once iSolved bought out Sage Encore. The Encore platform was much easier to use in regards to processing payroll. In Encore, it took me 30 minutes (at the most) to process payroll. On iSolved, it takes me about 3 hours. Employees must have an email to access their paystubs. Customer Service is absolutely horrible. You DO NOT have a dedicated account manager. Your emails/phone calls are sent to a hub to where you are waiting at least 30-45 minutes on the phone or you never receive a response from an email. I have employees who have not received a paycheck, no response from iSolved and no assistance from them either. It is the absolute worst.