--- description: Detaillierte Informationen über Salesforce Platform zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Platform Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Programmiersoftware](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud) # Salesforce Platform Canonical: https://www.capterra.com.de/software/164356/app-cloud Seite: 1 / 18\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/164356/app-cloud?page=2) > Stelle dich mit KI-basierten Apps auf deine Kund\*innen ein, um hervorragende Erlebnisse zu schaffen. > > Bewertung: **4.4/5** von 407 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Salesforce Platform? Mit dem mandantenfähigen Cloud-Computing-Modell von Salesforce ist es möglich, die Anforderungen von Unternehmen jeder Größe und Branche zu erfüllen. Die Kunden profitieren von einem gemeinsamen Haupt-Framework unter Wahrung der Privatsphäre. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 407 Nutzerbewertungen | | Bedienkomfort | 4.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Salesforce - **Region**: San Francisco, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: 25,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Dänisch, Englisch, Französisch, Italienisch, Niederländisch, Schwedisch, Spanisch - **Verfügbare Länder**: Australien, Belgien, China, Deutschland, Dänemark, Finnland, Frankreich, Indien, Irland, Israel, Italien, Japan, Kanada, Niederlande, Norwegen, Portugal, Saudi-Arabien, Schweden, Schweiz, Spanien und 5 weitere ## Funktionen - API - Alarmfunktion / Benachrichtigungen - Aufgabenmanagement - Automatisierung von Geschäftsprozessen - Berichterstattung / Analyse - Berichterstattung und Statistik - Code-Bearbeitung - Code-Entwicklung - Dashboard - Datenbank-Unterstützung - Datenmanagement - Datenmodellierung - Datensicherheit - Debuggen - Dokumentenmanagement - Drag-and-Drop - Einsatz-Management - Entwicklung von Web-Apps/mobilen Apps - Grafische Benutzeroberfläche - Integrationsmanagement - Integrierte Entwicklungsumgebung - Iterationsverwaltung - Kompatibilitätstests - Kontrolle des Genehmigungsprozesses - No-Code - Third-Party Integrations - Visuelle Modellierung - Werkzeuge zur Zusammenarbeit - Workflow-Konfiguration - Workflow-Management - Zugriffskontrollen / Berechtigungen - für Entwickler ## Integrationen (10 insgesamt) - Google Cloud - Marketo Sales Connect - Microsoft Outlook - Microsoft Power BI - Salesforce Einstein - ServiceNow - Shopify - Slack - Tableau - Xero ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Programmiersoftware](https://www.capterra.com.de/directory/30082/application-development/software) ## Ähnliche Kategorien - [Programmiersoftware](https://www.capterra.com.de/directory/30082/application-development/software) - [Software zur Personaleinsatzplanung für Callcenter](https://www.capterra.com.de/directory/32607/call-center-workforce-management/software) - [PaaS Software (Platform as a Service)](https://www.capterra.com.de/directory/32376/platform-as-a-service/software) - [App-Builder Software](https://www.capterra.com.de/directory/32016/app-building/software) - [Workflow Management Systeme](https://www.capterra.com.de/directory/30091/workflow-management/software) ## Alternativen 1. [Jira](https://www.capterra.com.de/software/19319/jira) — 4.4/5 (15497 reviews) 2. [Zapier](https://www.capterra.com.de/software/130182/zapier) — 4.7/5 (3082 reviews) 3. [monday AI Work Platform](https://www.capterra.com.de/software/147657/monday-com) — 4.6/5 (6121 reviews) 4. [Asana](https://www.capterra.com.de/software/120550/asana-pm) — 4.5/5 (13740 reviews) 5. [TaxDome](https://www.capterra.com.de/software/186749/taxdome) — 4.7/5 (3626 reviews) ## Nutzerbewertungen ### "Salesforce for a growing nonprofit" — 5.0/5 > **Peter** | *10. Juli 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: When my team asks if Salesforce can do it the answer is always YES\! Salesforce is by far the most versatile tool we have in our technology stack\! > > **Nachteile**: The cost to maintain and continue to develop Salesforce is not insignificant, you definitely need to budget well and make sure you are willing to make the investment\! Don't go halfway, always go all in\! > > Our experience with Salesforce as been great\! We replaced several aging and otherwise poorly built systems with Salesforce as a single unified platform to run our nonprofit organization. It's defiantly been a huge part of enabling growth for our organization\! ----- ### "Salesforce makes life simple" — 5.0/5 > **Tyler** | *3. Dezember 2025* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I used salesforce in conjunction with SunRun, the platform was super smooth to use and train reps to use as well. It really made my job a LOT easier. > > **Nachteile**: The only major issue I ever had with salesforce was loading times. I could be waiting for a few minutes at times just to load the next page. > > My overall experience with salesforce was very positive. I could only think of one major issue I had with the product. ----- ### "Kenna’s Salesforce Review" — 3.0/5 > **Makenna** | *17. April 2025* | Bankwesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It’s bright and friendly to look at. I can personalize it to best fit my workday needs. There are different calendar views, where I might miss something on the calendar, I might catch on the day at a glance. It’s nice being able to bounce back and forth between coworkers tasks in case I need to make a quick change. I also love the interaction note spot\! It keeps the main description clean and easy to decipher. > > **Nachteile**: There is a lot going on. Sometimes it can feel a bit overwhelming because there are multiple ways to get to the same thing. I would like there to be an option to mark an appointment as “rescheduled” instead of just “canceled”. My opened tabs in salesforce often glitch and change the tabs I have opened to a different tab. For example, if my “home” tab is open, it’ll glitch and change it to my “calendar” tab. > > Overall, it’s a user friendly system. It has many features that help me in my workday and getting tasks done, and it has features that help me connect better with clients. ----- ### "Powerful Search and Case Validation Tool with a Dense User Interface" — 4.0/5 > **Jean** | *4. Juli 2026* | Hausmeisterservice | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It makes searching for specific cases and customer profiles incredibly fast and efficient. What I value the most is that when I am validating a financial case, the platform displays absolutely all the related historical data and information on a single screen, which saves a lot of time during Level 2 support analysis. > > **Nachteile**: The system requires completing a massive amount of fields and information for each record, which can be exhausting under pressure. Additionally, the user interface is visually overloaded because it possesses too many menus and options on the screen, creating a steep learning curve for newer agents. > > My overall experience has been very good. It is a highly robust solution for specialized case management and financial chats. Even though the interface is complex and dense with information, its searching power and data centralization successfully streamline our daily operational tasks. ----- ### "Robust Platform Essential for Organizations" — 4.0/5 > **Marc** | *15. Mai 2026* | Bildungsmanagement | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: What stands out most about the Salesforce Platform is its powerful customization and scalability. It allows organizations to tailor nearly every aspect of the system to fit their specific workflows, whether that’s through custom objects, automation tools like Flow, or deeper development with Apex and Lightning components. This flexibility makes it incredibly valuable for organizations that need a solution that can evolve alongside their operations. > > **Nachteile**: One of the main drawbacks of the Salesforce Platform is its complexity and steep learning curve. While its customization capabilities are a strength, they can also make the platform overwhelming, especially for new users or teams without dedicated admin or developer support. Navigating the interface and fully leveraging its features often requires significant training and experience. > > Overall, my experience with the Salesforce Platform has been very strong, particularly in terms of its depth and ability to support complex, organization-wide needs. It’s a highly capable system that goes far beyond basic CRM functionality, allowing teams to manage relationships, automate processes, and centralize data in a way that supports both day-to-day operations and long-term strategy. ----- Seite: 1 / 18\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/164356/app-cloud?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/164356/app-cloud) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten