Salesforce Platform

Flexible development platform on the cloud

Kommentare: The Product is very powerful. It provides flexibility to build almost any kind of applications. Business users can build useful apps without taking help from developers. Extensive set of resources are available to build expertise on the platform. Also customers/partners are always available to answer to queries.

Vorteile:

Force.com platform (Lightning) is very powerful development platform on the browser. It can be used to build applications for any industry. The pricing is on per user per month basis. Many tools like Validation rules, Workflows, process builder are available for business users. These tools allow business users to build apps on the platform with fairly complex logic. For additional functionality, developers are needed. Developers can build more advanced features using Apex, Visualforce and Lightning Communities. Trailhead and developer account are free resources available to build expertise on the product. Excellent community of customers/partners is available to support queries.

Nachteile:

Like any complex software there is a steep learning curve. Hiring developers in the US on the platform can be expensive. The license pricing may also be expensive for small businesses.

A big Toolbox that can reach your goals

Kommentare: I will say that my first contact was a little bit complicated, you need to really take your time to understand how to use it and to understand what you can do with it, with time you will see the power of the platform and that it can be usefull for a lot of people in your company.

Vorteile:

I really like the App Exchange of Salesforce, there is a lot of applications that can help to go faster to deploy your Salesforce.

Nachteile:

It's a toolbox so there is a lot of things that's you need to develop by yourself or with the help of a partner

Very Expensive Customizable Software

Vorteile:

No coding needed for quick and easy business modifications. Highly customizable and multi use.

Nachteile:

Licenses are considerably expensive. Extremely expensive if you’re hiring an admin, developer, or development company to manage the software.

Very comfortable and flexible platform

Kommentare: its great, it provides a perfect solution to our business needs, it solves the problems we had with previous systems and it allows our business to grow as we plan it

Vorteile:

the endless possibilities it has, the business flexibility, the reporting abilities, the option to create different views with different fields for different types of users

Nachteile:

it is not a self catered platform, it very complex to manage it and you should hire a Salesforce admin for it, unlike our previous system where it was very simple

Not user friendly

Kommentare: I decided to use another CRM platforms because I found Sales Force to be outdated and hard to use

Vorteile:

Salesforce's platform is not very user-friendly. I found it tricky to navigate and would find myself wasting time just figuring out how to do what.

Nachteile:

User experience is not great. It was not easy to navigate at all.