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seit 15 Jahren bei der Softwareauswahl

Was ist Properly?

Properly ist ein leistungsstarkes Web- und Mobile-basiertes Verwaltungs-Tool für Ihre Raumpflege- und Wartungsarbeiten. Erstellen Sie interaktive, einsehbare Checklisten, planen Sie Dienstleister, überwachen Sie Arbeitsfortschritte in Echtzeit, erstellen Sie Berichte und mehr. Planen Sie von Ihrem Airbnb/HomeAway Buchungskalender aus. Unser Marktplatz von Dienstleistern, die von anderen Gastgebern engagiert wurden, bietet sofortigen Zugriff auf Reinigungskräfte für das Gastgewerbe.

Wer verwendet Properly?

Airbnb-Gastgeber und Verwalter von Ferienhäusern, die die Reinigung und andere Dienstleistungen verwalten müssen und auf der Suche nach zuverlässigem Reinigungspersonal und anderen Dienstleistern sind.

Properly Software - 1
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Du bist nicht sicher, ob Properly das Richtige ist? Mit einer beliebten Alternative vergleichen

Properly

Properly

4,7 (45)
5,40 $
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Kostenlose Version
Kostenlose Testversion
15
4
4,5 (45)
4,3 (45)
4,7 (45)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
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29,00 $
Monat
Kostenlose Version
Kostenlose Testversion
304
6
4,7 (326)
4,8 (326)
4,9 (326)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Properly

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
71%
4
24%
3
4%
Spencer K
Spencer K
CEO in USA
Verifizierter Nutzer auf LinkedIn
Immobilien
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best technology you can have in the vacation rental management business

5,0 vor 6 Jahren

Kommentare: On a high level it revoluntionized our workflow for our HR functions. In the hospitality space HR is very unique because it is dependent on volume. This has been the best way to schedule and maintain our cleaning staff. It just WORKS!

Vorteile:

This automates and tracks so many functions of running an in house (or out of house) cleaning staff! Not only that, but their function for pictures has saved us THOUSANDS of dollars on insurance claims. We love Properly and it is an integral part of our business!

Nachteile:

sometimes glitches when setting up a new employee. Also in small markets, their marketplace doesn't have significant offerings.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Everyone Wants Things to be Done Properly Don't they? Get Properly today, you Won’t Regret it.

5,0 letztes Jahr

Kommentare: The benefits of using Properly is that assigning jobs is much tidier and much easier to keep track of. Properly has definitely taken a massive weight off myself and my colleagues shoulders. As everything we need is right in front of us on our screens in terms of our jobs we have scheduled. When it comes around to paying our staff and organising wages, it is much more straight forward to note all of the timings Properly has recorded for us in regards to when jobs have started and ended. This platform has greatly improved our working day. We actually have more time to focus on other things, as the rota doesn’t take as much time or effort anymore.Thank you Properly! Please keep up the good work.

Vorteile:

The most impactful features Properly offers definitely has to be their true to time notifications and updates on the jobs that are on going. This makes you feel much more at ease as you are being kept in the loop with these notifications. I personally really like the fact that Properly allows you to create your own checklist of jobs that are unique to each property. I feel that Properly really allows you to personalise the job with all the extra details to ensure that the communication between the administration team and the user are in harmony. Properly is extremely simple to use, with our company managing so many properties that require frequent cleaning. We simply do not have time for any system that is difficult to navigate and time consuming.

Nachteile:

Personally I feel that Properly should offer an in app messaging system addition between admin and users. The user is already using the Properly App during their job. If an issue did arise I feel as though it would be much simpler for all communication to be through the app. I also feel as though this would allow Properly to stand out from other platforms that are in the same market as them.

Darren
Operations Manager in Australien
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dissapointing end to a long relationship

3,0 letztes Jahr

Kommentare: We had a 4+ year relationship with Properly in which most of the time the product was suitable. As we grew, the product did not grow with us. There are a huge amount of difficulties with allocation of tasks to cleaners, recruitment and tracking of cleaners at scale, communication, customisation and more.If you manage a small number of properties ( 1-10 ) you will probably be satisfied mostly with this product. If you manage medium to large (we manage 120 properties ) you will spend more money on managing the cleaning staff roster than this is worth. The final straw for us was that we paid 1 year up front, we then asked to revert to monthly payments, all of a sudden the support evaporated. We couldn't get a response to numerous emails and tickets. Finally the company responded with the payment is non-refundable... Mind you, this was over $7000 AUD. It's so very disappointing that a company will destroy a relationship like this. I never thought I would be writing a review like this about properly. I'm not sure if there is a shift in management or some financial trouble, but it seems very out of character from this company. I would recommend steering clear of these guys.I'm happy to answer any further questions openly and honestly.

Vorteile:

Integrated with Airbnb and our PMS, Hostaway.ChecklistsPhotos for insurance Support great for trivial issues

Nachteile:

Rostering, calendar, communication, support.. The list can go on. It's just undercooked with minimal feature adds happening.The support is non-existent when you have a serious issue, detailed below

Colin
Owner in Österreich
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Payment with Paypal required. I would have upgraded a long time ago if Paypal was offered.

5,0 vor 6 Jahren

Vorteile:

Easy of use. Photos are a great help. I would like a feature added for the cleaner to Clock On when they arrive and to Clock Off...maybe with a time stamped photo.

Nachteile:

Payment with Paypal required. I would have upgraded a long time ago if Paypal was offered with monthly payments. Would also greatly assist if user can switch languages within the app with Google Translate.

Antwort von Properly

vor 6 Jahren

Hi Colin. Thanks for taking the time to leave a review. Good news! Actually we do have time stamps of job start and finish times. When your cleaner arrives and starts the job in the app, your job summary will reflect their start time. You can also set your account to be notified by email or SMS when they start. If they have their location services turned on, you will also see that they are in the correct location. Similarly, when they finish the job, you¿ll know and have a record of the time. Now, regarding translation, more good news. Properly does use Google Translate! The cleaner can tap ¿translate¿ in the app to translate your instructions to the language of their choice. The Properly app supports 8 languages so static app instructions will reflect the language the user¿s phone is set to. Lastly, we will be adding payments in the future. Stay tuned for that. Find us on chat support if you have any questions. Thank you again. Sincerely - The Properly Team

Simon
CEO in UK
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Properly for housekeeping management

5,0 vor 2 Jahren

Kommentare: Excellent. The sales call was easy with no pressure at all & our account manager was so hands on it made the whole thing very easy. We were up and running in two weeks which included implementing it to our internal team and third party companies.

Vorteile:

The tool really is fantastic & works on all OS. The implementation is super easy and the account manager you get takes care most of it for you. We started using Properly at 40 properties and were concerned about the bulk updates but again Properly took care of it all for us. Records a lot of data with minimal input from your team so there isn't huge training implementation and it doesn't add huge amounts of time onto their turnarounds. Another cool feature, anyone who cleans (sole traders etc.) can have the app and an account. So when you go to assign a clean to your internal team there is an option to view other local cleaners! It gives their name and contact details, hourly rate etc. So if you are ever stuck you can open this up and see of there is someone else in the area who can help you out.

Nachteile:

Nothing that we dislike but to offer input. We stared using them at a time we were connected with a channel manager which did not implement fully (Kigo). However we moved to Hostaway at a similar time and they have a better integration, mainly it pulls through the guest information for example "2 guests x 2 nights" which we need for laundry count. Kigo did not have this feature.