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Pimberly PIM
Was ist Pimberly PIM?
Pimberly ist eine leistungsstarke cloudbasierte PIM-Plattform (Product Information Management), die alle Aspekte von Produktdatenmanagementprozessen synchronisiert. Pimberly ermöglicht es Unternehmen, überzeugende Online-Erlebnisse mit reichhaltigeren, differenzierten Produktbeschreibungen zu schaffen. Die Plattform beschleunigt die Markteinführungszeit, erleichtert die Produkteinführung und die Expansion im Ausland.
Wer verwendet Pimberly PIM?
Einzelhandel, Distributoren, Hersteller und Marken
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Pimberly PIM
Bewertungen über Pimberly PIM

Great Product to Meet Our Needs
Vorteile:
The Pimberly software is extremely intuitive to use. The basics plus the add-ons enable the product to meet more business needs than we expected during our initial engagement. Since we feel comfortable and confident with the initial product suite we are even more excited about other ways we can leverage this software.
Nachteile:
There could have been a little more flexibility with the preproduction and production set ups. We have different ERPS which have different business rules that manage the basic product data. Due to this we needed a bit more flexibility than we received with the tool. However, we were able to identify negotiables and non-negotiables and make this work to meet our needs.
Pimb Review from an Image Editor at Evo Group
Kommentare: Overall, I think it has been a good experience.
Vorteile:
As I primarily use the DAM, I really love that with the naming convention and the Bulk Uploader tool, I can just load all the images and PDF's I need too and it will auto assign to the correct product with little problem. It makes it very convenient for me and means I can spend more time editing images or working on something else. And it means the products can go live quicker.
Nachteile:
There's nothing I would say I fully dislike. However I think some changes could help. 1 being I think the multi search function in the products section could benefit with me being able to search more than just Primary ID. It would save me having to convert everything before I search, for example if I just had OEM. I also think Pimb Indigo is just a bit slower than the original Pimb e.g. an image has been uploaded for a product but it displays no image there, I have to reload a few times for it to appear. I also believe a function to download assets attached to a product/s within Pimb would be really good. I currently use Python to download images through channels in Pimb, that does the job, but I think cutting that step and allowing me to do it in Pimb would just make it a more streamlined process all round.
Need a PIM you can trust? Please look elsewhere!
Kommentare: Pimberly presented themselves as having a stellar PIM and being very well experienced with our online store platform, BigCommerce. None of that was true. We endured roughly two years of near constant bumbling - movement forward was just baby steps, yet we were told breakthroughs were imminent for us to begin fully populating our products into Pimberly and deploying new products to our main website. Some test deployments went well, feeding partial data to the store system, but when they ran a test updating shipping field info Pimberly ended up sending a DELETE command to BigCommerce which wiped all our product categories and their related content (SEO settings, copy, etc.). While initially our primary Pimberly rep was apologetic that this happened, Pimberly management stepped in to then allege the fault was likely with BigCommerce and Pimberly should have no blame. This even though we had never pressured them to hurry their work with the shipping field changes and their staff having full, direct control of how the test was handled. BigCommerce provided a log which clearly showed Pimberly had sent a DELETE command targeting the entirety of our catalog tree in one go, something a smartly designed system simply should not be capable of. After that Pimberly largely refused to communicate with us. No help was offered or provided for getting our website data back to normal.
Vorteile:
It was clear that development work was continuing, adding new features like AI text generation. New UI was an improvement on the old one, but just incrementally so.
Nachteile:
Our onboarding, which we were told and anticipated to take just a few weeks, stretched to nearly 2 years before being ultimately scrapped, the Pimberly team leaving us high and dry after causing a disaster yet insisting on keeping the majority of our money. Bug fixes and upcoming features we hoped to make use of were *always* delayed by months. Repeatedly we were told that they were working on linking with other popular technology integrations we use, but for example after a year and a half of onboarding I was informed they had only the last week purchased a license for the most critical integration to do that work and testing.
Pimberly has been a game-changer for our organisation.
Vorteile:
Our organisation has experienced significant improvements in data management since adopting Pimberly, and it has transformed our operations considerably. One of the standout benefits of Pimberly is how it has expedited our ability to get product information out to customers. With Pimberly, this process has become significantly faster and more reliable, enhancing our responsiveness and customer satisfaction. Pimberly has completely revolutionised our data management processes. The platform offers a level of automation that we never had before, streamlining our operations and reducing the manual effort required. The automated workflows features ensure that our product information is accurate and consistent across all channels. Updating product information in Pimberly is straightforward and efficient. The user-friendly interface allows our team to make changes quickly without needing extensive technical knowledge. Pimberly’s flexibility in integrating with external systems has been another significant advantage. Whether it's our websites or ERP systems, Pimberly ensures seamless data flow. This integration capability has simplified our IT landscape and reduced the complexity of maintaining multiple data sources. Workflow management is another area where Pimberly excels. The system’s workflow capabilities allow us to define, monitor, and optimise our processes effectively. This has led to more efficient operations, as numerous tasks are now automatically assigned. The support provided by Pimberly has been exceptional. From the initial setup through to ongoing use, their support team has been responsive and helpful. They have promptly addressed any issues we’ve encountered and provided guidance on best practices, ensuring that we get the most out of the system.
Nachteile:
While the system generally performs well with individual tasks, its efficiency diminishes when processing large bulk updates. Despite a few bugs which can be expected with an in-depth system as Pimberly, one of the redeeming aspects is its support team. Whenever issues arise, the support team is known for their quick and effective response. They are diligent in addressing and resolving problems.
Pimberly is Extensive, Just not for Our Niche Market
Vorteile:
We enjoyed the visibility and organization it provided having all of our products in one place. The tools we could utilize were nice as well.
Nachteile:
Being in a Niche market in which our products are refurbished and don't require a complete market rollout, there were aspects of Pimberly that sounded great, but didn't make sense to utilize. Because of this as well, a lot of the heavy lifting had to be done on our end to make the workflows useable. There was also a miscommunication regarding a linear connection between Pimberly and the venues that we believed existed when we signed up and that wasn't the case (at the time).
Efficient Automations for Data Enrichment
Vorteile:
I felt very supported throughout the entire implementation process, both for our initial launch as well as our launch of the product data sheet module. The delivery team is highly skilled, incredibly knowledgeable, and very responsive. They took the time to fully understand our use cases and brought creative solutions to the table.
Nachteile:
I find that some processes within the interface are rather manual, such as enabling new attributes in the taxonomy or creating complex decision tables. I believe there is opportunity here for automation within the user experience itself, not just for product data enrichment/cleanup.
PIM with the best value for money without any doubt
Kommentare: My experience with Pimberly is very good. From day one everything has been easy and their support team is one of the best I've seen.
Vorteile:
What I like most about Pimberly is the ease of integration with other systems. Its interface to create APIs and map attributes is absolutely great.
Nachteile:
There is really nothing I don't like about Pimberly, and the features that I think could be improved are already being improved periodically.
Great software for Ecommerce platforms!
Vorteile:
As we have over 600 products listed on our website which is split over 5 regions around the world the use of PIMS has now been what we call our 'source of truth' meaning when something doesn't align on Shopify we know that all our stored data product information on PIMS is accurate and is something we heavily rely on as we encounter issues daily on our websites.
Nachteile:
At first I found PIMS quite confusing to navigate around and I don't think its something you could teach yourself you actually need constant training because there are always roadblocks and some can be quite difficult to figure out on your own.
The insite of pim
Kommentare: I am extremely happy with the use and availability within pimberly.
Vorteile:
I like the functionality of the system and the usage it allows you to do, the role of applying data sets and channels to ease workflow within the business.
Nachteile:
The challenges i usually face within pimberly relate to the updating of code within a group but coalited to different points of data.
PIM for Data
Vorteile:
As a data editor I am always using PIM to import/export data so this feature is what I like the most in PIM. I can import/export the fields of data that I require to see and analyze.
Nachteile:
When there are a lot of users in PIM at once it can be slow in importing or exporting data.
Almost perfect
Kommentare:
As I use Pimberly all day in my role I have grown use to the issues/glitches with the speed/bulk data.
I understand how to use the system well enough to get my tasks completed efficiently.
Vorteile:
Easy to understand the user interface Design and layout help to avoid confusion unlike other systems Moldable to suit the business
Nachteile:
Pimberly struggles to cope with large numbers of data being imported/exported. Sometimes lags
Simple and easy to use
Kommentare: My experience with pimberly is positive.
Vorteile:
Pimberly is very easy to use with numerous features.
Nachteile:
Sometimes Pimberly can be a little bit slow.
Efficient and User-Friendly PIM Solution for Streamlining Product Management
Vorteile:
Pimberly's software is a clean and easy to use. It's easy to navigate through products (especially if we have parent/child variants). Customer service is top notch! Always adding new features to make the process even quicker and better.
Nachteile:
There is no really any downsides, whenever we had an issur or a bug it was always looked at almost instantly.
Pimberly User Review
Kommentare: It's been a good experience overall and I think it is a good system
Vorteile:
Its easy to use and self explanatory for my team to use. We use this daily to update products within our systems.
Nachteile:
Sometimes it can be slow for imports and exports
In Betracht gezogene Alternativen:
Fantastic PIM system offering flexibility, value for money and excellent support
Kommentare: The experience with Pimberly has been fantastic, from pre-sales to onboarding to launch. Each person who has represented the company has been polite, attentive, and informed. We have been regularly updated on new releases and their team have reached out many times to invite us to socials also. Aside from great software, they're a bunch of great people.
Vorteile:
The system's flexibility. Almost anything is possible with its out-of-the-box automation features given as standard. The onboarding team was really informative, allowing us to transform our data and save man-hours to reduce monotonous tasks to workflows.
Nachteile:
Some elements of the system are still a work in progress but having visibility of their product roadmap really helps to ensure that we're kept in the loop on the upcoming work. More "out-of-the-box" connectors for the larger sales channels would be desirable to allow for the user to interact with a GUI and receive logs on statuses per connector. If you have in-house developers this is certainly not an issue.
Day to day admin is simplified with Pimberly
Kommentare: Overall we're delighted that we signed up with Pimberly when we did as this allowed us to free up admin time and concentrate on other aspects of the business.
Vorteile:
How it reduced the amount of hours we spent as a team on updating products, categorising them and holding our DAM in one place
Nachteile:
Visibility of a brief description of what each decision table does, same goes for Workflows.
Horrible software, even worse support
Kommentare: Our experience was horrible and I don't wish this upon any other ecommerce owner. I highly recommend you stay far away from PIMberly. Seems good during the demo, but full of bugs and horrible support.
Vorteile:
Honestly nothing - our entire experience with PIMberly was a nightmare. From being lied to during onboarding, to "onboarding" taking over a year, when they finally tested the last feature, the PIMberly team wiped out all our category data and had no idea. They never helped fix anything or offered any support.
Nachteile:
- There is little to no documentation- They advertise as a self-serve tool, but many things require them to implement- They are always on vacation and unresponsive- Leadership team and management are rude and unresponsive- PIMberly is full of bugs- Very prone to deleting your data
Pimberly Review
Vorteile:
Clear and user friendly interface. Ability to personalise views. Automisation of reports.
Nachteile:
On rare occasions it can run a little slow or you have to execute tasks more than once in order to push through.
The Best SaaS Platform
Kommentare: For us it's having all our data and images in one place and that it is correct. Also getting products to market fast is another really good feature that Pim gives us.
Vorteile:
All the features in Pim that I use on a daily basis really help me. The ease of getting data in and out of Pim is really fast once you master the feeds and channels. If I need to add or enrich any products manually and add images it only takes minutes to do. We sell on lots of different platforms and can get all the product data ready for release in no time at all.
Nachteile:
There are always improvements that can be made i.e. Duplicate channels.
A customer for 4 years and biterly disapointed at the lack of developments that was 'sold' to us as.
Vorteile:
Strong workflow tools
Nachteile:
Where do I start, After extensive research of PIM’s we choose Pimberly not because it was the best on the market at the time, but because of their vision, roadmap and that we would be supporting a British company. 4 years later, I am disappointed to say that they fell way short of that sold vision and roadmap, with development dates continually extended until they then finally removed deployment/live dates. Features that were eventually deployed fell way short of what was 'sold'. The last straw was the 'quarterly' account review our account manager created a list of action points of their own accord, 6+ months later once again nothing actioned. They time and time again set themselves up to fail, this is not just seen at account manager level, it has been witnessed by us at Director level - it starts at the top.Despite their marketing slogan "The most powerful Product Information platform on the planet", the system runs INCREDIBLY slow and having spoken to other Pimberly customers we are very much not isolated to us or alone on this. If you can accept Pimberly for what it is and all its shortfalls (of which it has many!), then I am sure you will find Pimberly an acceptable PIM, But I would suggest too be wary on their promises/dates of future changes and features, as like us I fear you will be bitterly disappointed. After revisiting and reevaluating other PIM's we have seen how much others moved/developed, leaving Pimberly way behind.

Incredible Solution
Kommentare: Pimberly has increased our speed with updating and managing product data significantly. Their systems response is immediate, as if I'm typing directly into Shopify itself. Their automations and data validations have helped us take processes from hours to minutes, and my teams ability to easily and readily see and change every value for a product internally in the PIM as well as in Shopify has been a huge game changer.
Vorteile:
Pimberly is the solution my company has been looking for for over 5 years. It has fast tracked our ability to maintain product data, and its automations have reduced repetitive tasks from hours to minutes. The team is super responsive with any issues and putting in requests for features.
Nachteile:
Pimberly is still developing important features, connections, and mappings that other services already offer. It is an incredible solution and I look forward to seeing the team continue to build on what it has started.
User friendly
Vorteile:
-simple user experience -great data accessibility and reliability -continuous feedback
Nachteile:
I couldn't find PIMBERLY features that I dislike.
Fantastic software that has supported our growth over the past 5 years
Kommentare: First class.
Vorteile:
Fantastic software that has revolutionised how we manage our product data and integrate with multiple sales channels. First class support and account management. Highly recommended.
Nachteile:
Better management of deltas exported on a channel.

Pimberly is fantastic!
Vorteile:
As an Agency deeply entrenched in the world of ecommerce, Calashock has had the privilege of working with numerous product information management (PIM) platforms over the years. However, I must say that our experience with the Pimberly PIM platform has been nothing short of extraordinary. It's a game-changer that has elevated our clients' digital commerce strategies to new heights. Their team is also amazing to work with, both for Merchants and for Agency Partners!
Nachteile:
I really don't have much to say here, Pimberly rocks.
Great System
Vorteile:
Great team and easy to work with during the onboarding process and after. Always happy to help with any questions we have. The software is great, easy to use, it has really helped optimise product enrichment quicker, to a higher level and standard.
Nachteile:
No cons that I can think of, it all seems great.