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Pimberly PIM
Was ist Pimberly PIM?
Pimberly ist eine leistungsstarke cloudbasierte PIM-Plattform (Product Information Management), die alle Aspekte von Produktdatenmanagementprozessen synchronisiert. Pimberly ermöglicht es Unternehmen, überzeugende Online-Erlebnisse mit reichhaltigeren, differenzierten Produktbeschreibungen zu schaffen. Die Plattform beschleunigt die Markteinführungszeit, erleichtert die Produkteinführung und die Expansion im Ausland.
Wer verwendet Pimberly PIM?
Einzelhandel, Distributoren, Hersteller und Marken
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Bewertungen über Pimberly PIM
Incredible Solution
Kommentare: Pimberly has increased our speed with updating and managing product data significantly. Their systems response is immediate, as if I'm typing directly into Shopify itself. Their automations and data validations have helped us take processes from hours to minutes, and my teams ability to easily and readily see and change every value for a product internally in the PIM as well as in Shopify has been a huge game changer.
Vorteile:
Pimberly is the solution my company has been looking for for over 5 years. It has fast tracked our ability to maintain product data, and its automations have reduced repetitive tasks from hours to minutes. The team is super responsive with any issues and putting in requests for features.
Nachteile:
Pimberly is still developing important features, connections, and mappings that other services already offer. It is an incredible solution and I look forward to seeing the team continue to build on what it has started.
In Betracht gezogene Alternativen:
Fantastic PIM system offering flexibility, value for money and excellent support
Kommentare: The experience with Pimberly has been fantastic, from pre-sales to onboarding to launch. Each person who has represented the company has been polite, attentive, and informed. We have been regularly updated on new releases and their team have reached out many times to invite us to socials also. Aside from great software, they're a bunch of great people.
Vorteile:
The system's flexibility. Almost anything is possible with its out-of-the-box automation features given as standard. The onboarding team was really informative, allowing us to transform our data and save man-hours to reduce monotonous tasks to workflows.
Nachteile:
Some elements of the system are still a work in progress but having visibility of their product roadmap really helps to ensure that we're kept in the loop on the upcoming work. More "out-of-the-box" connectors for the larger sales channels would be desirable to allow for the user to interact with a GUI and receive logs on statuses per connector. If you have in-house developers this is certainly not an issue.
Need a PIM you can trust? Please look elsewhere!
Kommentare: Pimberly presented themselves as having a stellar PIM and being very well experienced with our online store platform, BigCommerce. None of that was true. We endured roughly two years of near constant bumbling - movement forward was just baby steps, yet we were told breakthroughs were imminent for us to begin fully populating our products into Pimberly and deploying new products to our main website. Some test deployments went well, feeding partial data to the store system, but when they ran a test updating shipping field info Pimberly ended up sending a DELETE command to BigCommerce which wiped all our product categories and their related content (SEO settings, copy, etc.). While initially our primary Pimberly rep was apologetic that this happened, Pimberly management stepped in to then allege the fault was likely with BigCommerce and Pimberly should have no blame. This even though we had never pressured them to hurry their work with the shipping field changes and their staff having full, direct control of how the test was handled. BigCommerce provided a log which clearly showed Pimberly had sent a DELETE command targeting the entirety of our catalog tree in one go, something a smartly designed system simply should not be capable of. After that Pimberly largely refused to communicate with us. No help was offered or provided for getting our website data back to normal.
Vorteile:
It was clear that development work was continuing, adding new features like AI text generation. New UI was an improvement on the old one, but just incrementally so.
Nachteile:
Our onboarding, which we were told and anticipated to take just a few weeks, stretched to nearly 2 years before being ultimately scrapped, the Pimberly team leaving us high and dry after causing a disaster yet insisting on keeping the majority of our money. Bug fixes and upcoming features we hoped to make use of were *always* delayed by months. Repeatedly we were told that they were working on linking with other popular technology integrations we use, but for example after a year and a half of onboarding I was informed they had only the last week purchased a license for the most critical integration to do that work and testing.
Pimb Review from an Image Editor at Evo Group
Kommentare: Overall, I think it has been a good experience.
Vorteile:
As I primarily use the DAM, I really love that with the naming convention and the Bulk Uploader tool, I can just load all the images and PDF's I need too and it will auto assign to the correct product with little problem. It makes it very convenient for me and means I can spend more time editing images or working on something else. And it means the products can go live quicker.
Nachteile:
There's nothing I would say I fully dislike. However I think some changes could help. 1 being I think the multi search function in the products section could benefit with me being able to search more than just Primary ID. It would save me having to convert everything before I search, for example if I just had OEM. I also think Pimb Indigo is just a bit slower than the original Pimb e.g. an image has been uploaded for a product but it displays no image there, I have to reload a few times for it to appear. I also believe a function to download assets attached to a product/s within Pimb would be really good. I currently use Python to download images through channels in Pimb, that does the job, but I think cutting that step and allowing me to do it in Pimb would just make it a more streamlined process all round.
Pimberly Software Review
Kommentare: Working with the team at Pimberly has been pain free. Although our implementation took longer than expected, the team have been on hand every step of the way, supporting us when and where we needed it most.
Vorteile:
Pimberly is really easy to set up and you begin to reap the benefits of a centralised PIM almost immediately. While it is not the cheapest on the market, the functionality available is very competitive for the price point, and even ahead of some providers who charge more. Feeds and Channels are simple to set up and accommodate multiple file types. We use XML, API, Webhook and CSV, and can alter the configurations in the UI for most requirements.
Nachteile:
We would love the ability to sort products in the Products UI
Antwort von Pimberly
vor 2 Jahren
Thank you very much for your review Matt! We appreciate your feedback.
