Durchschnittliche Bewertung

16 Bewertungen
  • Gesamt 4.3 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.3 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.4 / 5

Produktdetails

  • Startpreis 39,00 $/Monat
  • Kostenlose Version Ja
  • Einsatz Cloud, SaaS, Web
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • Inspectlet
  • https://www.inspectlet.com/

Über Inspectlet

Hör auf zu raten, was deine Besucher wollen. Google Analytics sagt dir was, Inspectlet sagt dir warum.

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Inspectlet Funktionen

  • Dashboard
  • Dynamische Karten
  • Einbettbare Karten
  • Element-Analytik
  • Für den Vertrieb
  • Für die Wissenschaft
  • Radiale Abbildung und Zuordnung
  • Territoriales Mapping
  • Verhalten-basiertes Mapping
  • Website-Analytik

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Die hilfreichsten Reviews für Inspectlet

The absolute best way to see what your customer sees

Bewertet am 10.9.2019
Clay A.
Owner
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I just love the insight it gives me. You can learn so much watching over the shoulder of a user that is using your product. You can see when they are confused what to do next, you can see when they try to click on things that aren't clickable, you can even see errors they encounter. Inspectlet allows you to do this without the user ever knowing. I do believe sensitive data is scrubbed so you can't watch somebody enter CC info for example so it does seem secure.

Vorteile: Inspectlet has been so valuable for me so far to help me know what issues my customers are running into with our reservation system. All I had to do was paste a piece of code onto my website (wordpress has plugins for this.. or use Google scripts manager). Once I did that, I just log in to my dashboard occassionally and there will be a whole list of screen recordings from all my recent guests. I just click on a recording to watch their screen and watch their mouse to see what they try to click on and overall the experience they have. I have been able to make our reservation system work much better by watching to see what pain points the users encounter. For example, when clicking on the date range input that displays the calendar so they can select a date range, I saw that many people were trying to click on the calendar icon next to the input and nothing was happening. I have not fixed that so that when the calendar icon is clicked, the calendar is displayed like they are expecting. It is little things like this that I have realized through watching inspectlet recordings could make my guests experience more seamless. I highly recommend inspectlet to allow you to "watch over the should" of your customers to see what problems they run into that you would otherwise never find out about.

Nachteile: The screen recordings are actually a video, i believe they just record where their mouse is and where they click and when they scroll and so forth, and then when they play back the recording, they just re-display the page and do all the things the user did. I'm sure this is MUCH more efficient that storing video files, but it does lead to some of the recordings not being exactly 100% as the customer saw things. But it still gives me a good idea. Video would be way to data intensive and there would be no way there could be a free tier of this service.

The best of analytics - Great Visual representer

Bewertet am 22.3.2019
Panneer S.
Productivity Optimization Manager / Marketing Specialist
Bildungsmanagement, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: GetApp
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The benefits you derive through Inspectlet is unimaginable you can actually feel the user interaction and identify the areas where we can keep important elements of a website.

Vorteile: Inspectlet is the future of analytics, The best about Inspectlet it gives as the visual interpretation of how user is interacting with the website, where he is focusing more with the heat map, almost every session gives a good understanding about the website.

Nachteile: The least about Inspectlet,when it records user sessions, the same sessions is stored in multiple files so to view and understand it's bit complex.

Good tool to monitor your website

Bewertet am 15.11.2018
Sam Z.
PHP Developer
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: GetApp
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The company I am working they have many websites and its very difficult to find where the user-facing issue, I have fixed many design issue using Inspectlet, it is easy to use and also it's very useful for visitor activity monitoring.

Nachteile: the searching filter is difficult because some time tags are not working properly, also it pricing is high if you have more then 3 websites.

Was incredible because it is too easy to use.

Bewertet am 4.6.2018
James S.
Manager
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My website now has much more traffic. I can see what users think about my business in order to improve the services I offer. So thanks to this software I can look for solutions to solve what users do not like.

Vorteile: I love this software too much for the ease of its handling, and also it is super economical. This software offers you a video where it explains to you all the information about the communication with other users, these videos seem great to me. All tools in this software are very useful.

Nachteile: What I dislike a litlle bit about this software is that I can not configure everything in my own way, so I have to be too specific with the administration to it shows the design that I want. Therefore the interface is somewhat complicated.

Great Visitor Activity Monitoring Tool!

Bewertet am 18.1.2018
Mark W.
IT Admin
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: I recently discovered this tool. Been using this for about two months. This tool is a gateway to identify all the issue. In the past when i used to get complain that "something was not working", I used to have very hard time identifying issue to fix it. With Inspectlet, I can pinpoint to the issue and address, and resolve the issue. Excellent tool to view all the movement on the site.

Nachteile: Searching is little slow when searching over large number of data. I wish that it does not bill by page views from the excluded IP address. Billing is little interesting. If I hit the limit, then I would have to pay again. It would be nice to have pro rated charge after exceeding allocated page views.

Lies weitere Bewertungen