Rise

von Rise

4 / 5 68 Bewertungen
Rise

Beliebte Produkte


Wer nutzt diese Software?

Rise supports Canadian companies of all sizes looking to reclaim their time, save money, and put the focus back on what really matters, their people.

Durchschnittliche Bewertung

68 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support währen der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Rise
  • https://risepeople.com/
  • Gegründet 2010

Über Rise

Unify HR + Benefits + Payroll into a simplified, personalized, all-in-one People Platform. Rise saves Canadian businesses time and money and helps put the focus back on what really matters, people. Book a live platform demo today!

Rise Funktionen

  • 360-Grad-Feedback
  • Ausfallzeit-Management
  • Bewerber-Tracking
  • Einstellungen (Personalbeschaffung)
  • Entschädigungsmanagement
  • Lebenszyklus-Management für Mitarbeiter
  • Leistungsmanagement
  • Lohn- und Gehaltslisten-Management
  • Mitarbeiter-Datenbank
  • Recruitment Management
  • Self-Service Portal
  • Verwaltung von Unterstützungsleistungen
  • Zeit- und Anwesenheitsmanagement

Empfohlene Produkte

Die hilfreichsten Reviews für Rise

We've been using Rise for two years now. Overall the software is user friendly and easy to use.

Mit Google übersetzen Bewertet am 16.4.2018
Pam M.
Payroll & Benefits Administrator
Versicherung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I just answered this question in the survey!

Vorteile: The adhoc payroll process is a breeze, and very user friendly. ROE's are very quick, we've had a few issues with the addresses that were populated into the ROE's, so check closely before finalizing them. Chat feature is wonderful, and the support staff behind the scenes are always willing to help with issues. Being able to resolve an issue via a chat is wonderful. The chat hours being extended beyond 8 - 5 would be great. Quite often payroll works after hours (especially on Friday), so running into a problem after hours does cause issues. I recently had a situation where I called and got the answering service, and was told I had to call back on Monday. The answering service did pass my message to someone, and I did in the end get a call. It would have been better if the answering service had told me that they would pass my message on to someone, with the hopes that they'd return my call before Monday.

Nachteile: We've made several recommendations to Rise regarding things that could make the system a bit more user friendly. The response we've received is that any change would effect every client. Most of the changes we've suggested would probably be 'pain points' for any client using the system. This was a bit disappointing, as GroupHEALTH is a very client focused business, and I felt that Rise was as well. We do anything we can to have a better client experience.

Antwort des Softwareanbieters

von Rise an 26.4.2018

Thank you for your feedback, Pam! It's great to hear that the adhoc payroll process is a breeze, ROEs very quick, and the support staff and chat service are helpful. As a result of your feedback, we've made some changes to our support process: if you receive our answering service after hours, they will inform you that they will pass your message on to us immediately if it is an urgent matter and we will address your concern outside of business hours.

We also appreciate your feedback on how to make Rise more user friendly. We take all product feedback from customers into consideration and include it when prioritizing new development and features, with our most commonly requested enhancements taking first priority. We look forward to continue working with you - thanks again for this feedback!

All the very best,

The Rise People Team
info@risepeople.com
1-888-393-3483

Everything needed for payroll, stellar customer support

Mit Google übersetzen Bewertet am 10.4.2018
Director
Informationsdienst
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Customer support is far and away the best part of this software. If anything goes wrong they will fix it.

Nachteile: The main interface hasn't changed a lot since Paysavvy and is showing its age. When I sign in, automatically create the next payroll if it's due soon, rather than making me click "Create Next Payroll". When I add a new rule or click Save, don't force a refresh of the whole page, but persist as is. When I click Submit, skip the need to "View Results" and go straight to a summary report that has all of the information broken out. I always need the invoice data. Detecting statistical exceptions would be great. For example, I once accidentally entered all of employee's time for a pay period as both regular time and overtime. It would be nice for Rise to point out when an employee's hours are significantly different from their median. Web Service API access to the invoice data in particular is something I've wanted for a while. I have a script that scrapes this data and inserts into my accounting system, because it takes a long time to do by hand.

Antwort des Softwareanbieters

von Rise an 25.4.2018

Thank you for your feedback - these are great suggestions. Your feedback is being reviewed by our product team for consideration. If you would like information about our API or would like to discuss access to data, please feel free to reach out to us using the contact details below anytime and we would be happy to help.

All the very best,

The Rise People Team
info@risepeople.com
1-888-393-3483

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