Mouseflow

Mouseflow

von Mouseflow

Was ist Mouseflow?

Zeige die Aktivitäten deiner Website-Besucher durch Navigations-Tracking, Heatmaps, Benutzerfeedback, Trichter- und Formularanalysen.

Mouseflow – Details

Mouseflow

https://mouseflow.com

Mouseflow – Preisübersicht

Mouseflow ist verfügbar ab 29,00 $/Monat. Mouseflow bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Mouseflow findest du unten.

Startpreis

29,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Mouseflow Funktionen

Heatmap Tools
Dashboard
Dynamische Karten
Einbettbare Karten
Element-Analytik
Für den Vertrieb
Für die Wissenschaft
Radiale Abbildung und Zuordnung
Territoriales Mapping
Verhalten-basiertes Mapping
Website-Analytik
Benutzerinteraktion-Nachverfolgung
Empfehlungsquelle nachverfolgen
Kampagnenmanagement
Konversion-Tracking
Seitensuche-Nachverfolgung
Seitenzugriff-Tracking
Stichwort-Nachverfolgung
Verwaltung mehrerer Websites
Zeit auf der Website nachverfolgen
Ziel-Nachverfolgung

Mouseflow – Nutzerbewertungen

Zeigt 5 von 16 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.1/5
Kundenservice
4.1/5
Funktionen
4.3/5
Preis-Leistungs-Verhältnis
4/5

Great For Recording Iframes

Bewertet am 23.4.2018
Crystal I.
Marketing Content Developer
Versicherung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: We use Mouseflow primarily for its user recording tool. Originally, we used Hotjar, but a major part of our website is hosted in an iframe, and Hotjar did not have iframe functionality. We reached out to Mouseflow to see if they had iframe recording functionality and they do. The user recording tool is straight forward. There is no learning curve. It allows you to speed up the recording, skip ahead, plus it tracks clicks, taps, dead time (where the user is not actively doing anything on the screen), click rage, etc. One of our favorite features it the auto-tag feature. Recordings are automatically tagged for you with tags like "click rage" or "payment" or "click error". This is helpful for skimming through recordings and only watching the ones that include tags which are important to you. We have reached out to support numerous times. They are always prompt and kind.

Nachteile: One of our biggest cons is the endless scroll option in the user recording tool. It seems silly, but when you are scrolling and scrolling, the page gets bogged down. It makes sorting through recordings slow and arduous.

Best in class software

Bewertet am 27.9.2019
Philip L.
Manager
Internet, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We managed to solve checkout issues, problems with our landing page and many other things where Analytics was no help in actually understanding user issues.

Vorteile: After trying more than 4 different tracking tools to support my Google Analytics efforts, Mouseflow has won all competition.

Nachteile: Honestly... I think Mouseflow is one of the best pieces of software I've used in a long time.

Antwort des Softwareanbieters

von Mouseflow an 29.1.2020

Hi Philip,
Thanks so much for taking the time to review Mouseflow. We are happy to read that you're getting a great value from our tool.

Worthwhile Heat Mapping Tool

Bewertet am 24.7.2019
Verifizierter Rezensent
Content Strategist
Chemikalien, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, I'd recommend the tool. The price point is good for what you get and we use it on a regular basis to keep track of our website's usability with actual customers.

Vorteile: Mouseflow is a great tool for heat mapping and session recordings. I frequently watch user sessions to see how our customers interact with our website, or see how they react if we modify something on a common page like the homepage. The heat mapping is also useful, since other free tools don't always give an accurate picture.

Nachteile: We have Javascript on our website, which isn't always picked up by the Mouseflow tool. So it can be difficult in those cases to see what's happening. However, usually this is minor.

Antwort des Softwareanbieters

von Mouseflow an 29.1.2020

Thanks so much for taking the time to review Mouseflow. We are happy to read that you're getting a great value from our tool. You can find a guidance on various javascript challenges from our Support Center at: https://support.mouseflow.com/

Just an overall sotfware

Bewertet am 2.9.2019
David S.
IT Manager
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: If you just have an overall expirience and slow software you can choose Mouseflow, I wouldn't recommend this to a friend never.

Vorteile: They recording system is good with proper stadistics

Nachteile: The filters to search data are very dificult to use, and have mane outstanding problems, sometimes we can't see the recordings for hours, and is also pretty slow

Antwort des Softwareanbieters

von Mouseflow an 29.1.2020

Hi David,

Thanks so much for taking the time to review Mouseflow. Since your review we have re-designed the filters and added significant more flexibility.
I encourage you to sign-up for a new free trial and review a the improvements introduced into Mouseflow.

Pricier Than Some, But Still A Good Asset

Bewertet am 31.5.2017
Crystal I.
Marketing Content Developer
Versicherung, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: GetApp
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We've only just started using Mouseflow. Originally we were using a different option, but chose to move to Mouseflow because they were able to support iframe session recordings.
So far, pros include:
-Being able to record (and SEE) what users are doing in an iframe
-Lots of features (we probably are not using Mouseflow to its full potential)
-Easy to set up

Nachteile: I don't like the fact that you can't add notes to recordings for other people on your team to see/read later.
I also am not a huge fan of the layout. There's a lot going on with Mouseflow, which is great, but there's definitely a learning curve.
Also kind of a bummer that with the iframe recording, you pay for 2x the recordings. (1 recording is what is outside the iframe, 1 recording is the actual iframe.) So for us, this meant we had to go into the next pricing plan. Not super happy about that, but that's what it takes.

Antwort des Softwareanbieters

von Mouseflow an 29.1.2020

Dear Crystal
Thanks so much for taking the time to review Mouseflow. We are happy to read that you're getting a great value from our tool.
Today, Mouseflow will allow you to add notes to recordings just fine. With the Mouseflow Live Heatmaps you are able to keep your iFrames visible during overlay of our heatmaps.