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Was ist iTOP?

Einheitliche Lösung für IT-Service-Center. Bietet zentralisierten CMDB, Änderungsmanagement- und Ereignismanagementfunktionen.

Wer verwendet iTOP?

Nicht vom Anbieter bereitgestellt

Du bist nicht sicher, ob iTOP das Richtige ist? Mit einer beliebten Alternative vergleichen

iTOP

iTOP

3,8 (10)
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
88
Keine Integrationen gefunden
2,9 (10)
3,5 (10)
2,5 (10)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
25,00 €
Monat
Kostenlose Version
Kostenlose Testversion
199
22
4,1 (760)
4,1 (760)
4,2 (760)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über iTOP

Durchschnittliche Bewertung

Gesamt
3,8
Benutzerfreundlichkeit
2,9
Kundenservice
2,5
Funktionen
3,9
Preis-Leistungs-Verhältnis
3,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
30%
4
40%
3
20%
1
10%
Alexander
Alexander
AWS Project Manager / AWS System Administrator in Venezuela
Verifizierter Nutzer auf LinkedIn
Internet, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very intuitive software for ITIL processes. Includes options for Incidents, Configuration Problems

5,0 vor 7 Jahren

Kommentare: The initial investment was very low and we were able to use the software for all the ITIL processes supported.

Vorteile:

. The software setup process is very easy, . It can be customized any way you need for small and medium sized companies, . The management dashboards can also be customized easily. . The import and export functions are flexible are allows fine grain adjustments.

Nachteile:

. The initial setup of the processes can be lengthly if there is missing information for the organization to be customized. . There is no auto assignment during the ticket's creation.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

iTOP: The perfect software to manage your IT assets efficiently

5,0 letztes Jahr

Kommentare: I have been using iTOP for a few months now to manage my company's IT infrastructure, and so far my overall experience has been very positive. iTOP is a powerful and versatile tool that offers a wide range of features to effectively manage my IT infrastructure.What I particularly like about iTOP is its ease of use and intuitive interface. The software is easy to navigate and understand, even for novice users. The initial setup can be a bit complex, but once you understand how it works, everything becomes much easier.iTOP is also very customizable, which is very helpful in tailoring the software to my specific needs. I was able to customize many features to better suit my business needs.In addition, I appreciate the wide range of features that iTOP offers, including incident management, change management, asset management, problem management and more. Everything is integrated into one software package, making it easy to manage my company's IT infrastructure.

Vorteile:

I have been using iTOP to manage my company's IT infrastructure for several months and I am very satisfied with it. Here are the aspects I have appreciated the most:Intuitive user interface: iTOP has a user-friendly interface that is easy to navigate. This allowed me to quickly find the features I needed and perform IT infrastructure management tasks in no time.Customization: iTOP is very flexible and allows me to customize the features to my specific needs. This has allowed me to adapt iTOP to my work environment for more efficient management of my IT resources.Advanced features: iTOP has advanced features for IT resource management, such as incident management, problem management, change management, configuration management, etc. This has allowed me to manage all IT infrastructure activities centrally, which has simplified and accelerated my daily tasks.Quality technical support: The technical support provided by iTOP is excellent. The technicians are quick to respond and have a thorough knowledge of the software, which has enabled me to quickly resolve the problems I have encountered.

Nachteile:

Limited customisation: although iTOP offers customisation options, some features cannot be changed or customised, which can be frustrating. I would like to be able to further customize some features to better suit my specific needs.

Adele
Owner/Therapist in USA
Alternative Medizin, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Don’t download this. You lose control of your computer.

1,0 vor 12 Monaten

Kommentare: A NIGHTMARE. HOPING THEY DIDN’T DRLETE MY DATA WHICH THEY DO. Nightmare. Can’r even see if they lost my data.

Vorteile:

Don’t like it at all a dangerous product unless you are going out if business. Loses data it says

Nachteile:

Stops you from browsing or accessing any sites including email or working online.

Antwort von Combodo

vor 7 Monaten

Dear Adele T., Are you sure that you are posting on the right product ? There are several products called iTop. Ours is an IT service management platform. There aren't any case where iTop would prevent you from browsing nor accessing any site. Could you please check ? Regards, Léonie from iTop

Greg
Greg
Senior Application Architect in Kanada
Verifizierter Nutzer auf LinkedIn
Computer-Software
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We have fully customized the CMDB module of iTop

4,0 vor 6 Jahren

Vorteile:

The main pro is the cost. This is free to use. We use the CMDB portion of iTop. We have not touched the other modules like Incident and Change etc. The CMDB portion is pretty well defined and does allow for customization which is a huge aspect for us.

Nachteile:

Support. There basically is very little. We even tried to pay for support but were told we were too big for them. That was surprising. There are some odd little bugs as well that we have had to get through but no show stoppers.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

LYING CROOKS!!

4,0 vor 5 Monaten

Nachteile:

You don't SELL YOU "FREE VERSION"; MUCH LESS ALSO THEN CALL IT THE "PRO VERSION" YOU CROOKS.

Antwort von Combodo

vor 5 Monaten

Hello, Are you sure you're on the right product ? There are many different software called "iTop". Our iTop is not an alternative to IBM SPSS Statistics, it is not a statistical tool. Moreover, iTop is an open source solution that you can download freely from sourceforge. Could you please check ? Thank you a lot, Regards, Léonie at Combodo