Infraspeak

"Infraspeak"

Kommentare: Information is a lot easyer to manage, building maintenance as a lot of "small needs", wich through infraspeak as been possible to manage automaticly, and escape the litle problems of the day to day, allways keeping record, giving report and mesure in the end.

Vorteile: Interface with the end user is very good, reducing wrong input.
Custumization provided to the administrator, wich is able to program/implement the software since the begining in his own way.

Nachteile: The lack of possability of automaticly associate equipements to the corrective anomalies.
Gives preference to localization instead of equipments

"My company’s daily working tool"

Kommentare: Helps me and my team to be organized and never lose information in the middle of a chaotic day of work. My time is spent resolving problems instead of being on the phone all day. Gives me all the indicators and info with 3/4 clicks. Fast to send information to clients in case we need to.

Vorteile: Everything is online 24/7, simple to use and registers everything we do working every single day. Saves time on the administrator side of operation and making it simple for the user side also.

Nachteile: Need a admin and user version to run on iOS.

"A nova era da manutenção"

Kommentare: Seria impensável ultrapassar a actual fase de pandemia sem uma ferramenta como esta. Tem sido uma ferramenta de grande utilidade e com um desenvolvimento a adaptação constantes

Vorteile: Recurso indispensável na actividade da manutenção e assistência técnica. Possibilidade de controlar trabalhos em tempo real e disponibilizar informação fiável e on-line a clientes e equipas.

Nachteile: Integração no processo demorou algum tempo, não só pela adaptação de um produto novo mas pela habituação das equipas em utilizar a ferramenta de forma adequada, nomeadamente no que respeita ao controlo dos tempos de inicio e fim de trabalhos e avarias.

"Infraspeak is BIG but with effort can be BIGger"

Vorteile: A simplicidade da interface; ter relatórios detalhados; o facto dos técnicos conseguirem mexer na aplicação móvel com relativa facilidade e assim iniciar e terminar os trabalhos agendados; a possibilidade de haver a obrigatoriedade de uma leitura NFC para iniciar o trabalho programado

Nachteile: Alguns bugs que a meu ver são de ferramenta que está de principiante; alguns módulos carecem de desenvolvimento: indicadores; consumíveis

"Infraspeak has revolutionised my operations management."

Kommentare: Overall experience with Infraspeak has been really good, we were live very quickly with minimal work from my end (for a project of this scale) we had some excel files that we sent over to the on boarding team who translated hem into Infraspeak checklists and building/machine categories.

Vorteile: Infraspeak, being cloud based means I can access anywhere as long as I have an internet connection, this is invaluable to my team as they can communicate the need for resources through recorded pictures on the app, ensures good quality of work from the team as they are reporting and uploading pictures of completed failures and tasks giving me a wealth of remote visibility for my team.
Platform is easy to use and set up was really supported from the on boarding team every step of the way, on site visits and training for the team were conducted well and i have a collective buy in of technician and report users making all tasks visible and recorded for future reference.

Nachteile: Some issues with the language as its a Portuguese company, however the team very quick to rectify issues and so not caused me any issues.