von SolarWinds MSP
Wer nutzt diese Software?
SolarWinds MSP RMM ist für MSPs und IT-Profis, die eine umfassende IT-Plattform wollen, um sicherer und intelligenter zu sein und so ihre Operationen skalieren zu können.
Durchschnittliche Bewertung39 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja, Kostenlose Testversion
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Angaben zum Hersteller
- SolarWinds MSP
- Gegründet 2014
Über SolarWinds RMM
Remote Monitoring & Management ist die führende Remote-Management-Plattform auf dem Markt, aus gutem Grund: Sie bietet dir das umfassendste Tool-Set, um IT-Vorgänge zu sichern, zu verwalten und zu verbessern. Die webbasierte Konsole bietet integriertes Patch-Management, Anti-Virus, Web-Content-Filterung, Backup und Wiederherstellung, Fernzugriff, automatische Überwachung, Wartung und vieles mehr. Automatisierungsfunktionen ermöglichen, dass Routineaufgaben einfach automatisiert werden und robuste Berichte liefern einen vollständigen Überblick.
SolarWinds RMM Funktionen
- For MSPs
- Mobiler Zugriff
- Real-time Alerts
- Self-Service Portal
- Verfolgen von Vermögensanlagen
- Versions- und Bereitstellungsmanagement
- Fehlerbehebung bei Bandbreitenproblemen
- Historische Revision
- Mobile Netzwerk-Fehlerbehebung
- Warnungen / Eskalation
- Abrechnung & Rechnungsstellung
- Werkzeuge zur Zusammenarbeit
- Zeit & Kosten Verfolgung
- Alarmfunktion / Benachrichtigungen
- Automatische Genehmigung
- Automatische Patch-Implementierung
- Automatische Scans
- Benutzerdefinierte Patches
- Compliance Management
- Management des kompletten Netzwerks
- Patch Test
- Priorisierung von Patches
- Historisches Nachfolgeerfahren
- Virtuelle Maschinen-Überwachung
- Überwachung der Benutzeraktivität
Die hilfreichsten Reviews für SolarWinds RMM
Bewertet am 11.7.2019
You don't need to spend more money elsewhere
Vorteile: The main pro for us has been that it is pay what you use. Many other RMM tools will lock you into 3 year contracts and make you buy hundreds of seats and you will pay for them regardless if you use them or not. We loved that the remote control tool was based on Teamviewer
Nachteile: The initial interface was kind of clunky. And we really didn't like when they changed the remote control client. We've gotten used to it now though.
Bewertet am 7.3.2019
It is WORTH a Consideration!!!
Kommentare: SolarWinds has a great solutions and been happy with the support. They give generous discounts and allow very attractive solutions to provide more features and products to our clients. Its a new solution, so they have issues, but they do seem to take care of them rapidly. If something does not seem to work for us they will discount it, and allow us to integrate it slowly. The price is attractive and a consideration for anyone in the MSP RMM or MSSP business.
Vorteile: Starting using SolarWinds shortly after they offered a reseller solution for RMM and MSP's. The features are wide and the prices is mostly on par with other mid tear offerings. The ease of loading the remote client software is good, and better than many others. The broad range of addons is nice, but can be costly fast! Tailoring to each client is what we do, so we add the features based on the broadest range of use of that feature. We spend many weeks evaluating RMM software. Coming from more costly software solutions to SolarWinds we felt that for many of the clients we had, they offered to most advanced solutions which could grow with us. The reporting features, and remote monitoring, and the anti-spyware was key features we needed. Recommend SolarWinds for any level MSP or MSSP.
Nachteile: The user interface needs work to be easier for entry level staff. The reporting details in some modules seem to be incomplete. The cost structure for each item, needs to be redone. Very hard to determine exact pricing for wholesale cost versus retail selling price.
Bewertet am 14.9.2018
There is no perfect RMM tool
Kommentare: Solarwinds was one of my stops on the way to the perfect RMM system. After trialing a number of them for months, I learned there is no perfect RMM. Each one has different strengths and weaknesses. Solarwinds RMM is strong on usability, integration, and pricing. They were, when I trialed it over a year ago, weak on patching and to a lesser degree, automation.
Vorteile: The trial period is a full 30 days. The sales and support teams are available to help with setup questions and problems during that time. My experience with sales was overall positive - they were not pushy. The product is cloud hosted, no option for self-hosting (they offer another RMM that can be.) The monitoring agent is unobtrusive on the target PCs. It's possible to remotely manage most of what you need to manage on a workplace PC. They offer integrated AV which is a must for MSPs. A documents-only backup is also available, although for full system backups you will need to use theirs or another add-on backup application. A large body of knowledge is available online, much of it from the days when the individual components were stand-alone companies. Once you learn the history of SW RMM, you can find answers to most problems in forums and blog posts. I can't comment on their phone support, as I only used it once or twice. I thought the pricing was quite fair. You can easily charge enough per PC to make the RMM cost small change. They offer month-to-month billing, which is great for small startups.
Nachteile: Running tasks and scripts is anything but real time. You might wait hours to learn if a script had run or not, or what the output was. Patch management gave the appearance of being complete and granular, but again, for me, confidence in the actual state of systems was not there, needed lots of double checking. AV and backup were reliable.
Bewertet am 30.7.2019
SolarWinds Monitoring Tool
Kommentare: I would recommend to start with one or two features and add others to reduce the overall impact of its initial rollout and use
This software will monitor just about anything on your network (except for the coffee pot). Server status is its best known function. You can set parameters for the monitoring both local and devices over the network.
Other features available are anti-virus, help desk, notifications, etc
Nachteile: With all of the options available for this software, the screen can become busy.
Bewertet am 21.9.2018
Powerful, but complex monitoring and backup
Kommentare: I'm using the software to monitor and back up business servers across multiple clients. Other than an outage due to the removal of less secure SSL and TLS protocols from the servers I monitor, the software has been solid. In the case of the outage, support stuck with me for quite some time over multiple sessions to make sure the issue was resolved. TOP MARKS FOR SUPPORT!!
Vorteile: A wide array of sensors to monitor servers and workstations. A powerful dashboard provides a quick look at the state of systems being monitored. Integrated file and SQL backup and antivirus provides a one stop shop for protection and monitoring.
Nachteile: It can be challenging to resolve issues when they arise with the software, or underlying issues that affect the software. Given the complexity and nature of it, this can be expected to an extent.