N-sight

SolarWinds makes a fantastic RMM tool.

Vorteile:

What I like most about SolarWinds RMM is it's value. I believe you get the most bang for your buck compared to other RMMs. In a recent survey among MSPs nationwide, SolarWinds was even ranked the best overall.

Nachteile:

Patch management could be better, but I know they are working hard on it. Right now it's a bit complicated to setup and use.

Solid software with good function, but not perfect.

Kommentare: We've been using this dashboard for a long time and it does everything light solid antivirus for my residential clients up to medium scale commercial asset tracking and maintenance operations.

Vorteile:

The single pane of glass to manage antivirus, backups, in detail alerts, and asset tracking is really nice. I use it to manage nearly a thousand workstations and have used it since it was called "hound dog RMM"

Nachteile:

several parts have a fair amount of hassle to set up and administer, notably the antivirus installation and patch management. Alert status is always green or red, there's no functionality to have a "low priority issue", so I have to treat every failed check as a possible emergency. I'd like to be able to say something like "if the backup is one day out of date, mark it yellow, 2 days mark red" or something like that.

Just OK

Kommentare: It’s OK. Not sure I’m ready to change from it. Have created many custom jobs.

Vorteile:

Been using the product for years. It’s hard to change another one. It does have many features and integrations.

Nachteile:

It’s expensive and hard to navigate. When a job fails it gives you little to no information about why it fails.

Does what it says no exaggeration.

Vorteile:

The software does exactly what the sales team say.

Nachteile:

None really. Issues are with post sales team have them set up your accounting correctly the first time.

In Betracht gezogene Alternativen: NinjaOne

Zuvor genutzte Software: LogMeIn Pro

Gründe für den Wechsel zu N-sight: Recommended by trusted partner

SolarWinds Monitoring Tool

Kommentare: I would recommend to start with one or two features and add others to reduce the overall impact of its initial rollout and use

Vorteile:

This software will monitor just about anything on your network (except for the coffee pot). Server status is its best known function. You can set parameters for the monitoring both local and devices over the network. Other features available are anti-virus, help desk, notifications, etc

Nachteile:

With all of the options available for this software, the screen can become busy.