Masterpiece Manager

Masterpiece Manager

von Masterpiece Solutions

Wer nutzt diese Software?

With over 1400 art gallery clients worldwide Masterpiece serves all sizes and locations of galleries. Our tools easily adapt to the requirements of any region, anywhere in the world.

Durchschnittliche Bewertung

29 Bewertungen
  • Gesamt 4.8/5
  • Benutzerfreundlichkeit 4.7/5
  • Kundenservice 4.8/5
  • Funktionen 4.7/5
  • Preis-Leistungs-Verhältnis 4.9/5

Produktinformationen

  • Startpreis 19,00 $/Monat
  • Preisinformationen Billed annually, or from $29 monthly
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Masterpiece Solutions
  • https://www.masterpiecemanager.com

Über Masterpiece Manager

Masterpiece is the complete web-based software chosen by over 1400 art galleries worldwide. It is so simple that the least technical employee will be comfortable and powerful enough to exceed every gallery's needs. Manage your inventory, track your clients, replace Constant Contact, pay artist consignments, synchronize your web site, run online auctions! Complete sales in seconds while keeping your accounting data synchronized. Masterpiece handles all of your day to day gallery operations.

Masterpiece Manager Funktionen

  • Abrechnung & Rechnungsstellung
  • Buchhaltung
  • Elektronischer Handel
  • Inventarverwaltung
  • Kontaktmanagement
  • Marketing-Management
  • Online-Galerie
  • Preismanagement
  • Provisionsmanagement
  • Sendungen
  • Verkaufspunkt POS

Die hilfreichsten Reviews für Masterpiece Manager

the evolution of gallery software

Bewertet am 21.8.2018
Christian H.
President
Kunst & Handwerk, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: What I appreciate most is that it feels more like a partnership than just buying an out of the box software. We have evolved alongside and the Masterpiece team listens to suggestions and responds quickly.

Vorteile: We have been with Masterpiece for almost 15 years now and have gone through all stages of the software since. Version 11 is extremely good and offers everything that we need to run our fairly complex business. Impossible to list all the features we use, but we like most the seamless integration into the web site and the fact that it is all cloud based now.

Nachteile: The previous versions had a few flaws but 11 seem to have overcome all that.

Antwort des Softwareanbieters

von Masterpiece Solutions an 23.8.2018

Your words are most appreciated, Christian. You and your team has been invaluable in helping Masterpiece get better through the years. Thank you for pushing us with high expectations and for all of your patience and support.

We recently upgraded to version 11 and the accompanying new website. One word ...Awesome!

Bewertet am 15.11.2017
West L.
Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: Very intuitive. No longer need constant contact. REAL TIME DATA on our website. Having the photos in this POS / Inventory system which automatically feeds the website at the time of item setup. Once an item sells the items shows a red dot on the web, showing it sold, and then the item is automatically taken off the website 3 days later. This is eliminating the need for 1 full time employee between the website updates automatically taking place and the email/client information always update and not having to know another system (constant contact, etc.).
The team was professional, suggestive, and VERY timely upon all requests made. Really felt like they are "in it to win it" and that my success is truly their success! Great software always improving!

Nachteile: Must export the data to excel for printed reports. Would like to see the data on my screen including photos and simply print all the data. Not just a browse screen shot but the full data including scroll down data.

Antwort des Softwareanbieters

von Masterpiece Solutions an 16.11.2017

Thank you so much for the kind words, Cindy. We are thrilled that Masterpiece is making things easier for West Lives On. We will be contacting you to discuss the data export suggestions you've made.

So grateful for this software

Bewertet am 22.9.2019
Dawn-marie S.
Owner
Bildende Kunst, Selbstständig
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Because Masterpiece Manager is designed for the gallery/art industry, it has so much of what I need already programmed in. I had a few hundred pieces of inventory to log when I was first opening, and with a little guidance from the tutorial videos and from Customer Service, I was able to get it all in with no issues. One of my favorite features is that when I put inventory into MM, one click can put it right into my attached website. This is huge for me. I'm the only person working my gallery. If something needs doing, I'm the one who gets it done. So the fact that I can put info in once and have it both in my POS and on my website is a life saver!

Vorteile: Ease of use, ability to add my own categories for inventory, website compatibility

Nachteile: Speed of processing can be slow or can hang somewhat regularly, would like a bit more functionality with sales and contacts reporting

Antwort des Softwareanbieters

von Masterpiece Solutions an 1.10.2019

Thank you for the kind review, Dawn-Marie. We are thrilled you chose Masterpiece and it is helping your business. We love your new web site!!
We have recently augmented the hosting resources for Masterpiece. You should no longer see any performance issues in the system. If you do, please let us know asap.
Thank you, again. We really appreciate you.

Masterpiece works well

Bewertet am 27.9.2019
Susi P.
Bookkeeper
Bildende Kunst, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Masterpiece does allow good tracking of inventory though sometimes mysteriously, the color of an item is no longer green (which denotes it being available). That color coding works well for the most part.

Vorteile: The ease of finding a particular contact or artwork. Also, the customer support when we have an issue or would like something changed, is fantastic.

Nachteile: Cannot print labels for artwork; cannot print contact information for clients; cannot customize reports, i.e., change fonts, change spacing, add images where we want them; entering payments from clients sometimes does not work.

Antwort des Softwareanbieters

von Masterpiece Solutions an 3.10.2019

Thank you for your kind review, Susi. I would like to arrange training for you. It sounds like you are having issues with our reporting module. There are dozens of reports available for printing inventory labels and contact lists. Every report is customizable as well. Can I set up a call with Client Services to work with you?

Great for Art Galleries

Bewertet am 20.9.2019
James G.
Chief Fun Officer
Kunst & Handwerk, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The support you get is fantastic. It's very personal. If we have questions, the staff is available to talk to us and work through our issues. I really like not having to do an online chat, or worse, rely on some prefabricated Q&A manual to figure everything out.

Vorteile: The best thing about Masterpiece Manager is its integration of various functions in one product. This eliminates the need to source POS, inventory management and e-commerce from different providers. Also, the software comes preloaded with features designed specifically for gallery management. Whether you are selling art on consignment, or buying inventory for resale, the software has all the features you need to track your current inventory and revenues. In addition the website templates are attractive and easy to set up.

Nachteile: The e-commerce functions are not automatically optimized for other retail sales channels such as Facebook, Instagram and Google. This limits your ability to make full use of Facebook, for example, by having a Facebook store, and it also limits analytical capabilities you might have if your website is optimized for these sales channels.

Antwort des Softwareanbieters

von Masterpiece Solutions an 24.9.2019

Thank you for the kind review, James! We're continuing to work on the extensibility of our web sites.

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