Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Splashtop?

Splashtop ist eine umfassende Softwareplattform, die robuste Dienste für den Fernzugriff und die Fernunterstützung bietet. Weltweit anerkannt, bedient sie über 30 Millionen Kunden aus allen Ecken der Welt, einschließlich sowohl großer Unternehmen als auch kleinere Betriebe. Splashtop ist darauf ausgelegt, eine Vielzahl von Anwendungsfällen zu bedienen, von Einzelpersonen, die persönlichen Fernzugriff suchen, bis hin zu IT-Profis, die erweiterte Supportfähigkeiten benötigen. Splashtop ist ISO-zertifiziert und entspricht SOC 2 und GDPR.

Wer verwendet Splashtop?

Nutzer in jedem Typ von Geschäft oder Organisation, die den Fernzugriff auf ihre Arbeit und/oder Heimcomputer benötigen, oder die die Computer ihrer Kunden aus der Ferne unterstützen müssen.

Wo kann Splashtop bereitgestellt werden?

Cloudbasiert
On-Premise (vor Ort)

Über den Anbieter

  • Splashtop
  • Ansässig in San Jose, USA
  • 2006 gegründet

Support für Splashtop

  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln und 236 weitere

Sprachen

Chinesisch, Deutsch, Englisch, Französisch, Japanisch und 2 weitere

Splashtop Kosten

Startpreis:

4,58 €/Monat
  • Ja, kostenloser Test verfügbar
  • Keine Gratisversion

Splashtop bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Splashtop ist ab 4,58 €/Monat verfügbar.

Preismodelle Kostenlose Testversion

Über den Anbieter

  • Splashtop
  • Ansässig in San Jose, USA
  • 2006 gegründet

Support für Splashtop

  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln und 236 weitere

Sprachen

Chinesisch, Deutsch, Englisch, Französisch, Japanisch und 2 weitere

Splashtop – Videos und Bilder

Splashtop Software - 1
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Splashtop Software - 4
5 weitere anzeigen
Videos zu Splashtop
Splashtop Software - 1
Splashtop Software - 2
Splashtop Software - 3
Splashtop Software - 4

Splashtop Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Aufgabenmanagement
  • Bildschirm teilen
  • Bildschirmaufnahme
  • Chat / Messaging
  • Dashboard
  • Dateitransfer
  • Drittanbieter-Integration
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Chat
  • Echtzeitüberwachung
  • Fehlerbehebung
  • Filesharing
  • Inventarverwaltung
  • Konfigurationsmanagement
  • Live-Chat
  • Mobiler Zugriff
  • Remote-Monitoring und -Management
  • Remote-Support
  • Remote-Zugriff/-Kontrolle
  • Sitzungsaufzeichnung
  • Supportticket-Management
  • Unbeaufsichtigter Zugang
  • Wartungsplanung
  • Werkzeuge zur Zusammenarbeit
  • Zugriff auf mehrere Monitore
  • Zugriffskontrollen / Berechtigungen

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Bewertungen über Splashtop

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,8
Kundenservice
4,7
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
80%
4
16%
3
3%
2
1%
1
0%
Amy
Amy
Technology Center Operations Manager in USA
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great experience with Splashtop

5,0 vor 9 Monaten

Kommentare: We have been using Splashtop SOS for many years now and started using Splashtop Business during the pandemic to provide remote support to our Zoom Room devices.

Vorteile:

Splashtop has all of the features we need to use daily to provide remote support to our community. You can respond to UAC prompts remotely, transfer files to/from the user's computer, and even lock the mouse if needed.

Nachteile:

Walking a user through downloading a mobile app or approving all of the permissions needed to use Splashtop on a newer Mac can be kind of a pain, but that is the result of built-in security features in the operating systems, not anything on Splashtop's end.

In Betracht gezogene Alternativen: Webex, ConnectWise ScreenConnect, TeamViewer und Adobe Connect

Warum Splashtop gewählt wurde: Splashtop is far easier and more user-friendly than walking someone through sharing their screen via Skype and giving you control. It also lets you respond to UAC prompts.

Zuvor genutzte Software: Skype

Gründe für den Wechsel zu Splashtop: Splashtop had all the features we wanted at a much better price point than any alternative products.

Antwort von Splashtop

letzten Monat

Hello Amy, Thank you for sharing your positive Splashtop experience. We’re happy to hear that Splashtop’s features have been useful and easy to use. Your feedback is invaluable to us as it helps us sustain the level of quality we provide to you and your organization. We hope to continue being your primary remote connection provider and exceed your expectations. Thank you for choosing Splashtop.

Jim
IT Director in USA
Religiöse Einrichtungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Remote Access Software That Works Well and Doesn't Compromise Access Control

5,0 vor 6 Monaten

Kommentare: Splashtop has allowed us to confidently provide secure, remote access for technicians to help end users and remote manage systems for maintenance and support. The product has been very reliable and the costs and licensing model make it well worth it. The licensing which is based on the number of technicians instead of endpoints, benefits organizations like ours with many computers but few technicians.

Vorteile:

Our priority when looking for a solution for remote access and support was transparency and access control. With remote access, controlling access is critical. Our previous product, TeamViewer, had many back-doors that could not be managed or audited.For comparison, here are some vulnerabilities in TeamViewer...- Anyone with local admin rights can create a password to remote connect to the computer. This allows any-time access, without the system administrator even knowing that access had been setup.- TeamViewer displays a unique code that anyone at the computer can see, write down, and use to connect remotely. A policy can be setup to rotate the code after each session, but the code itself could not be entirely disabled.- Setting certain access policies to mitigate these issues, such as white lists, created problems when software vendors also used TeamViewer for remote one-time product support.By contrast...- Splashtop only allows remote access if the user/tech has active credentials in the organization.- Access can be further restricted by making sure that the remote user has local (AD) credentials for the remote endpoint.- Modifying the client on an endpoint can be restricted by supplying Splashtop credentials so that even a local admin can't modify them

Nachteile:

Splashtop works great for our needs, and I have almost no complaints. The user interface works well but doesn't look very modern or pretty. This is the first thing that currently comes to mind when I think about ways to improve the product.

Antwort von Splashtop

vor 2 Wochen

Hello Jim, Thank you for sharing your experience with Splashtop. We're thrilled to hear that Splashtop has met your organization's needs. Your comments regarding the reliability and cost-effectiveness of Splashtop's licensing model are valuable to us as we continue to enhance our offerings. We appreciate your feedback regarding the user interface and rest assured, we continuously strive to enhance both functionality and aesthetics to ensure an optimal user experience. We're delighted to have you as part of the Splashtop community and look forward to continually supporting your remote access needs.

James
Chief Technical Officer in USA
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Well, it works...

4,0 vor 2 Monaten Neu

Kommentare: Always worked, easy, and great if you have an endless IT budget.

Vorteile:

It's pretty easy to set up, has all the features you would need to be able to remote on someone's machine without hassle and do what needs be done.

Nachteile:

The cost of what this product actually does is highly inflated. Should be at least half the cost of what it is now.

Antwort von Splashtop

letzte Woche

Hello James, Thank you for taking the time to share your experience with Splashtop. We're pleased to hear that you found it easy to set up and that it provided the necessary features for remote access. However, we understand your concern regarding pricing, and we appreciate your feedback. We're sorry to see you go, but we're glad to hear you've found a solution that suits you. If you have any further feedback or questions, please don't hesitate to reach out.

Robert
Robert
Head Of Strategic Marketing in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Splashtop - smooth remote access

3,0 vor 6 Monaten

Kommentare: The business version also offers many advantages, it can be installed on any device without any additional cost. This allows me to provide support whether I'm in the office, at home, or on the go. Another feature I like about splashtop is that it allows multiple users to provide support simultaneously.

Vorteile:

I have been using Splashtop for remote access for a long time and its connection is fast and covers all operating systems including mobile. With the increasing mode of remote work, we need unattended access to a variety of devices like servers and phones, and Splashtop does this very well. We even switched from other popular software purely for the cost advantage, it's cheap compared to the competition. A standout feature is the ability to brand the single login applet, allowing us to maintain brand consistency.

Nachteile:

Although it works well with the tools it has, splashtop needs to add more functions that allow it to have a more dynamic connection, the UX needs improvement, the order of the menus needs a better order, sometimes it is difficult to find a function, another aspect What confuses is the name of its clints, instead of being a single installation for all the devices, you have to choose whether it is to manage or receive connections.

Antwort von Splashtop

vor 2 Wochen

Hello Robert, Thank you for taking the time to share your detailed feedback on Splashtop. We're thrilled to hear that you've been enjoying smooth and fast remote access across various operating systems. We appreciate your recognition of our cost advantage compared to other popular software, as well as our customizable branding options. Your constructive criticism regarding the need for additional functions and UX improvements is duly noted, and we're committed to enhancing our platform to better meet your dynamic connection needs. We look forward to continuously improving our services to exceed your expectations. Thank you for choosing Splashtop.

Emilio
IT Director in USA
Konsumgüter, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Splashtop Remote Support

5,0 vor 3 Monaten

Vorteile:

It works great and provide the required remote connection for us to accomplish the support task for our users

Nachteile:

Sometimes the connection can get a little bit slower.

Antwort von Splashtop

vor 2 Wochen

Hello Emilio, Thank you for taking the time to share your experience with Splashtop. We're delighted to hear that our platform has provided you with the necessary remote connection to efficiently support your users. While we strive for consistent performance, we acknowledge occasional slowdowns in connection speed and are always working to optimize our service for smoother experiences. We're committed to offering reliable and cost-effective solutions for your remote support needs, and we appreciate your feedback as we continue to enhance our services. If you encounter any further challenges or have suggestions for improvement, please don't hesitate to reach out. Thank you for choosing Splashtop.