von Aesthetic Record4.6 / 5 21 Bewertungen
Wer nutzt diese Software?
Aesthetic Practices, Doctors Offices, Spa, Cosmetic Provider
Durchschnittliche Bewertung21 Bewertungen
- Gesamt 4.6 / 5
- Benutzerfreundlichkeit 4.3 / 5
- Kundenservice 4.6 / 5
- Funktionen 4.4 / 5
- Preis-Leistungs-Verhältnis 4.6 / 5
- Startpreis 12,00 $/Monat
- Kostenlose Version Ja
- Gratis Testen Ja
Cloud, SaaS, Web
Mobile - iOS Native
24/7 (Live Vertreter)
Angaben zum Hersteller
- Aesthetic Record
- Gegründet 2017
Über Aesthetic Record
Aesthetic Record is a is a HIPAA compliant mobile medical photography system that was specifically designed for the aesthetics industry!
We combine the newest tech to make medical photography, patient management, and clinic management simple & easy.
Our mobile app takes patient records and procedure administration to a whole other level. If you havent downloaded the app, do so now!
Aesthetic Record Funktionen
- HIPAA konform
- Drucken an mehreren Standorten
- Verfahren-basierte Abrechnung
- Historische Berichte
Die hilfreichsten Reviews für Aesthetic Record
Bewertet am 13.2.2018
Easy to use and lots of features.
Vorteile: Let me start off by saying I did a great deal of research before deciding on Aesthetic Record. I reached out to about a dozen of these software companies and finally got convinced with this software because of the capabilities. For one, adding people to use the software and teaching them to do everything so is a breeze. Second, making a new chart during a procedure is super quick and my patients sign consents right on the iPad app they have plus I can always see any services or products my patients have ever used. Third, it is very customizable; you can change consents or questionnaires anytime easily. Our patients like the app because making appointments is quick and painless and our clinic has never been busier and yet it all feels so smooth!
Nachteile: We have been waiting for the POS feature to come out for some time. I get that new developments take time but just wish it was faster. Our account manager is always helpful though which is nice.
Bewertet am 13.11.2019
So close, yet SOOO far
Kommentare: No program is perfect. Everyone has to make adjustments. The company has made more effort in ensuring they will not have to deal with them then helping.
Vorteile: The aesthetic look and web access is solid. It has good intentions to be better than others, but the execution falls well short.
The absolute worst part of this company is they do not let anyone converse through any median except texting via the program. No phone support or email. If you have a complicated questions you need to book time days in-advance to have screen share. If you have a problem you need fixed in a timely manner there is no way to do it. This is a large program that has glitches like all others. The work flow is not intuitive and so you will need help. Trying to converse in text takes hours to get a simple problem resolved that should have taken mins or seconds over a phone. I should have questioned a company that will not let you access them (think facebook or instagram). Not the level of care you need for a patient EMR. I have so much time invested building out the program that I can't change now. Lesson learned.
Other issues, you have to move from desktop to ipad and back to desktop just to process 1 sales. Does not makes sense. All sales need to be associated to a full profile. This is standard for an EMR not great for retail, but the main issues is once inside a persons profile you actually need to leave it and search for them manually to book the sale. Why? This is the same as being inside a phone contact, then leaving to search your phone for the same contact just to make the call. Workflow!? Lastly, their solution to rectifying inventory problems is to just delete the difference. Not realizing that this would affect the accounting and profit/loss.
Bewertet am 18.4.2019
Kommentare: Highly recommended - I spent months researching and trialing EMR products until I found AR for our company. I tried all the big names, the expensive, and the free - nothing compares. Amazing representatives to work with as we first rolled out AR all the way through now as we have grown to a much bigger company using almost all of the features of AR.
Vorteile: Easy to use, very functional, all-in-one type serivces
Nachteile: Overall I can not complain, any little glitch or issue that I may have had was resolved pretty quickly. They really treat you like you are their #1 client and work with you
Bewertet am 27.7.2018
great customer service and a great product!
Kommentare: EMR charting solution, track coolsculpting procedures easily, HIPPA compliant, great customer service, online booking
easy to use, it keeps my practice organized, and I love the photo charting.
I recently started using POS with AR and i love it. The on-boarding process was smooth, they sent me a card reader and was able to take payments very quickly. I am grateful that I can now track packages sold within my practice and AR automatically track sessions remaining within each clients profile, this has been a huge time saver for us.
Nachteile: I wish there was more functionality for email campaigns, i know they are currently creating this but wish it was here sooner.
Bewertet am 8.3.2019
Has some MAJOR glaring flaws - more
Kommentare: has potential but they need to do some updates ASAP
Vorteile: the chat box for support. very responsive. HIPAA compliant
Nachteile: Has some major design flaws - patients cannot enter in their birth date when they are filling out a new patient questionnaire. you cannot see at-a-glance if a patient ever filled out a health history - you have to open every single patient visit to go searching for it. Whenever a patient arrives in the waiting room - you have to 1.) ask them their birth date in front of everyone, 2) give them the questionnaire, take back the ipad, then 3) give them back the ipad to sign consent. Basically it is more back and forth than paper charting. you have to upload stock photos before you do consent. Then you have to replace all the phones one by one with the actual photos. It sends patient instructions and surveys even if the patient didn't show up for their appointment. The nurses cannot see the calendar from the day from the iPad. They have to borrow a PC from the front desk to be able to see the appointments.
Antwort des Softwareanbieters
von Aesthetic Record an 19.4.2019
Thanks for your review! I wanted to shed some light to a couple of the items written within your review:
1. patients have access to a patient portal, they can login to the portal and securely fill out any private information. Therefore if they need to add their DOB or address to their account that allows an easy and private way for the to do so. Within the portal they can also fill out questionnaires before they come into your office.
2. You don't have to take patient photos. We have something built into each procedure called a "template". We also offer a health timeline which doesn't require any photos at all.
3. To view appointments on your mobile device it is recommend to connect your account for google sync.
We would be happy to take you through all these items, please contact our office so that we can get you scheduled for training!