Retreaver

Retreaver

von Retreaver

Wer verwendet Retreaver?

Retreaver helps marketers, agencies and brands leverage customer data to make informed campaign decisions.

Was ist Retreaver?

Retreaver is a cloud-based call center solution that tracks, tags and routes callers to specific agents or departments. We help agencies, marketers and brands analyze their inbound calls, manage caller profiles, dynamically route calls, analyze ROI, track conversions and generate reports. Using real-time tracking on your pages and leveraging powerful CRM databases, you can personalize client experiences, reduce call time and increase customer satisfaction.

Retreaver – Details

Retreaver

http://www.retreaver.com

Gegründet 2012

Retreaver – Preisübersicht

Retreaver ist verfügbar ab 1,00 $/Monat. Retreaver bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Retreaver findest du unten.

Startpreis

1,00 $/Monat

Preisinformationen

Dedicated numbers are $1 a month and calls within the US are 5 cents a min.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Retreaver Funktionen

Call Tracking Software
Anrufaufzeichnung
Anrufer-Identifikation
CRM
Campaign Attribution
IVR / Spracherkennung
Konversion-Tracking
Stichwort-Nachverfolgung
Weiterleitung von Anrufen (Call Routing)

Retreaver – Nutzerbewertungen

Zeigt 5 von 10 Nutzerbewertungen

Gesamt
5/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
5/5
Funktionen
4.7/5
Preis-Leistungs-Verhältnis
4.9/5
Kevin W.
Senior Director of Operations
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 9.1.2019

"Call routing with ease"

Kommentare: My company has been using Retreaver for 5+ years. The product is easy to use, and they have excellent customer support. Retreaver has helped us grow with our call volume and they are always looking to add additional technology/features to allow us to continue to grow.

Vorteile: Call routing capabilities
Ease of use
clean user interface

Nachteile: More in depth reporting and/or dashboards

  • Quelle des Nutzers 
  • Bewertet am 9.1.2019
Leo D.
Founder
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 5.10.2019

"Above and beyond is an understatement!"

Kommentare: The Retreaver team is absolutely incredible. Above and beyond is understatement with these guys. I have never felt so taken care of with any other company. I had some very specific needs for my business and they were able to deliver without any hesitation literally making it possible for me to do what I am doing. They have become more than a service I use, but friends working to achieve common goals.

Vorteile: From your initial interaction, you can tell Retreaver's goal is to build strong business relationships with their customers. You can tell they genuinely care about you and your business. They are the true embodiment of bring value and you will be rewarded . I was having difficulty finding solutions to very critical issues preventing expansion and as soon as I approached them I essentially got a “No problem, we can make that happen." They were able to implement a custom integration for me and I have since been able to grow my company. The platform itself is extremely reliable, never buggy, and is the perfect blend of simplistic yet technical. Within an hour I was able to learn the platform and get my first campaigns going. The awesome tagging feature allows for intricate routing, conversion and granular reporting making complex set ups possible. Their postback features are straightforward and integration is easy and seamless. Reporting and conversion tracking has never been easier for us. You absolutely need to consider Retreaver as your call tracking solution, they bring the phrase "added value" to a new level.

Nachteile: There are some more advanced features I would like to see in Retreaver, but as I write this the development team is already implementing them!

  • Quelle des Nutzers 
  • Bewertet am 5.10.2019
Moq A.
Distro
Medienproduktion, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 6.2.2020

"Amazing software and totally recommend over others"

Kommentare: Retreaver is the most cost effective in comparison to other similar softwares that we have used
the ability to get granular in our reporting is very important and this has been no problem for the Retreaver platform
overall experience so far has been great!!

Vorteile: -overall layout of the software is easy to understand and to use
-the best customer service you can ask for
-allows for very granular reporting
-The Retreaver team is great to work with- ask for [SENSITIVE CONTENT HIDDEN]
he'll hook you up with a great deal!

Nachteile: none so far, everything running smoothly!

  • Quelle des Nutzers 
  • Bewertet am 6.2.2020
Kristin M.
Director of Business Operations
Marketing & Werbung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 9.1.2019

"Excellent Call Tracking Platform"

Kommentare: Enjoy using Retreaver for tracking our calls.

Vorteile: Retreaver has an excellent support team and is easy to use. Plus the reporting is detailed and very useful.

Nachteile: Some of the filtering can be tricky to set up and is counter-intuitive, however the support team is always there to guide you through any difficult set ups.

  • Quelle des Nutzers 
  • Bewertet am 9.1.2019
Verifizierter Rezensent
President
Onlinemedien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 9.1.2019

"Full time Mom running Paypercall "

Kommentare: I've been using Retreaver for over 2 years and wouldn't change platforms. It's affordable, easy to navigate and support is always easy to reach, the turnaround responses from support is almost always immediately.

Vorteile: Easy to navigate (specially for someone who is not tech savvy). Affordable and reports are easy to read.

Nachteile: If I need to make changes on what's already coded, I'll have to send request to support (which isn't a big deal) But I wish the options on what's visible to publishers are available for me to choose and make them visible or not.

  • Quelle des Nutzers 
  • Bewertet am 9.1.2019