Was ist CAKE Guest Manager?

CAKE Guest Manager ist ein System für Wartelisten, Reservierung und Tischverwaltung. Gäste werden per SMS benachrichtigt, wenn ihr Tisch bereit ist. Ein Blick auf die Besuchsgeschichte eines Gasts und du kannst diesen mit einer persönlichen Note begrüßen. Zugleich bietet eine Echtzeitansicht des Wartebereichs genaue Wartezeiten. Durch intelligentere Entscheidungen im Begrüßungsbereich der Gäste fühlt sich jeder Gast sehr gut behandelt und du kannst Abwanderung vermeiden und laut Hersteller bis zu 7 % mehr Gäste bewirten.

Wer verwendet CAKE Guest Manager?

Restaurants, die die Verwaltung ihrer Wartelisten verbessern und zugleich das Tischmanagement und den Reservierungsprozess optimieren möchten.

Wo kann CAKE Guest Manager bereitgestellt werden?

Cloud, SaaS, webbasiert, iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Mad Mobile
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • Mad Mobile
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

CAKE Guest Manager – Videos und Bilder

CAKE Guest Manager Software - 1
CAKE Guest Manager Software - 2
CAKE Guest Manager Software - 3
CAKE Guest Manager Software - 4
CAKE Guest Manager Software - 5
6 weitere anzeigen
Videos zu CAKE Guest Manager
CAKE Guest Manager Software - 1
CAKE Guest Manager Software - 2
CAKE Guest Manager Software - 3
CAKE Guest Manager Software - 4
CAKE Guest Manager Software - 5

Kosten ähnlicher Produkte wie CAKE Guest Manager vergleichen

CAKE Guest Manager

69,00 $/Monat
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
50,00 $/Monat
Kostenlose Version
Gratis Testen
(0)
29,99 $/Monat
Kostenlose Version
Gratis Testen

CAKE Guest Manager Funktionen

  • Reservierung-Management
  • Tabellenverwaltung
  • Verkaufspunkt POS

Alternativen für CAKE Guest Manager

Die smarte Wartelisten-Anwendung und Warteschlangenmanagement-Plattform
Eine Reservierungs-, Sitzplatz- und Gästemanagementlösung für Hotelbetreiber, um Gäste zu gewinnen, zu begeistern und zu verstehen.
Improve the patient experience and meet new virtual healthcare expectations with fresh patient engagement software.
Shore ist eine Softwarelösung für Unternehmen mit Funktionen wie Online-Buchung, Kundenmanagement und digitalem Marketing. Erfahre mehr über Shore
Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, and more.
Eine Unified-Commerce-Lösung (ERP + POS) für den Einzelhandel und das Gastgewerbe, die auf der Microsoft-Dynamiktechnologie basiert Erfahre mehr über LS Retail
Free waitlist and reservation system for restaurants, seamlessly handle both walk-in customers and guests who have reserved tables.
PDQ POS, a top rated, multi-award-winning, all-concept restaurant POS system, is perfect for single locations and multi-unit chains.
Die Pflegeorchestrierungsplattform aggregiert Kapazität und Nachfrage, um die Pflegebereitstellungsprozesse zu verbessern.
Ein digitales Warteschlangenmanagementsystem, das das Besuchererlebnis verbessert und Echtzeitdaten liefert. Erfahre mehr über Qminder
Das perfekte Restaurant-POS für kleine und mittlere Restaurants und Bars. A&B POS ist bewährt und reich an Funktionen. Entwickelt, um Dinge einfacher zu machen.
Queue management app with booking system, save time and money by efficiently managing waitlist, line and booking.
Dessert POS gives your business the technology you need to succeed in today’s fast-paced environment.

Bewertungen über CAKE Guest Manager

Durchschnittliche Bewertung

Gesamt
4,8
Benutzerfreundlichkeit
4,9
Kundenservice
4,8
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
89%
4
5%
2
5%
robert
robert
Owner operator in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It's been great!

5,0 vor 4 Jahren

Kommentare: Tracking guests information and the frequency of which they dine with us.

Vorteile:

Easy to use. Very reliable. It hasn't crashed in a year and a half. It keeps track of guests information to run advertising campaigns.

Nachteile:

I wish it would work on android systems. It would also be nice if the pos system would update the guest management system ie. When the server prints the check it shows on guest management system or when the check is paid it updates.

Antwort von CAKE Guest Manager

vor 4 Jahren

Hi Robert - thanks so much for your review! We love to hear that you have been using the new Guest Email Offers to run advertising campaigns! I will pass on your feedback about Android to the Product Team to see what they can do. The good news is, your CAKE POS does update your Guest Manager system! Please visit CAKE University to learn how to setup this integration: https://university.cake.net/Guest_Manager/Control_Center/POS_GM_Integration. Also, support is available 24/7 if you need more assistance. for more info. Also, support is available 24/7 if you need more assistance at 855.696.CAKE.

Sue Ann
Sue Ann
Owner in USA
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Guest manager makes utilizing your tables simple and easy.

5,0 vor 4 Jahren

Kommentare: Having online reservations is a huge plus in my establishment. We have long waits on the weekend and this allows my customers to put their name on the lists with ease and without having to make a phone call and tying up our lines.

Vorteile:

I love The online reservations and the ease of table assignments when reservations are made. Customer service has always been super helpful also and they reprogrammed my app for me to fit my needs.

Nachteile:

That you have to manually clear out tables after someone checks out. When tables check out, I would Like for the table on the floor map to clear. It did, but after the latest update it does not.

Antwort von CAKE Guest Manager

vor 4 Jahren

Thank you, Sue Ann, for your review! We love hearing that online reservations and table assignments have been a breeze for you. As for clearing tables manually, the table status will update to `check paid¿, but tables won¿t clear automatically in case the guest decides to stay at the table after paying their check. I do understand where you're coming from, so hopefully that explains a bit why we made the decision to handle clearing table that way with POS + GM customers. If you have any questions at all, please contact us any time!

Cody
IT Manager in USA
Restaurants, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Deployment = Nightmare

2,0 letztes Jahr

Kommentare: Platform itself is decent and operable besides requiring Apple products for usage. Customer support, onboarding errors, representative responses are the worst out of any vendor I have personally ever experienced.

Vorteile:

Ease of use, inexpensive. This form would like me to list more pros however there are none.

Nachteile:

Apple Store only, no web portal floorplan management, customer support, average call handling time 45 minutes to weeks.

Tonia
Owner in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We love Guest manager!

5,0 vor 4 Jahren

Vorteile:

It is very easy to use, it allows us to keep our reservations organized, it allows us to communicate with our customers better too. I like that we can use it to notify guest when their tables are ready and that they can also go online to make reservations or call aheads and we have full control over that if need be.

Nachteile:

I wish we had more flexibility in setting up future floor plans. It would be nice to be able to set up Saturday's sections up on Friday to help better manage. Also the ability to look up past data, reservations, guest counts etc.

Antwort von CAKE Guest Manager

vor 4 Jahren

Hi Tonia - Thanks for your glowing review, we love you too! Also good news, you should be able to setup sections in advance today! They are pre-set and you can make them ahead of time using the floormap builder. If you have any questions at all, please don't hesitate to contact Support or your Customer Success rep.

Heather
Service Manager in USA
Essen & Trinken, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Get it all together!

5,0 vor 2 Jahren

Kommentare: It's hard to imagine going back to paper and pen! This will really speed up the seating process so much that you'll never look back. It's incredibly handy, and easy to use.

Vorteile:

This program is very easy to use! It will really save you time, and allow you to seat more tables. It is much easier to organize guests; for reservations, wait lists, and walk ins. The text notifications help to speed up the seating process!

Nachteile:

I have no big complaints. Some guests were a little uncomfortable giving their real phone number since we put it in the system, so it would be handy to be able to blur them out so the hostess doesn't actually have access to it, only the system itself.