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Was ist DDM?
Das Dokumentenmanagement-System DDM bietet eine kostengünstige Lösung zur Verwaltung von Dokumenten, technischen Zeichnungen, Stücklisten und Qualitätsprozessen. Es integriert nahtlos mehrere CAD-Systeme und ermöglicht die gemeinsame Nutzung von Daten.
Wer verwendet DDM?
Ingenieure, Techniker, Designer, Konstrukteure
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Bewertungen über DDM
A breath of fresh air after using Windchill PDM & Teamcenter
Kommentare: Excellent.
Vorteile:
The reason I'm writing this review is that I put in a support ticket, via e-mail, to fix an issue (with DDM after updating to Win11). From sending the e-mail to solution took about 5 minutes. It wasn't a checklist of questions that would take me 20 minutes to go through including resetting all global settings. Having fixed this so quickly, I now have time to write a review.Added niche bonus, but you don't need separate licenses for each web viewer. This is really important to us.Between DDM, their excellent support and the great admin internally I've got software that's infinitely easier to use than anything I've seen before.
Nachteile:
Description of 'folders' as containers for moving work is confusing as that name already means something else to lots of people.
In Betracht gezogene Alternativen:
Great document management software.
Kommentare: Excellent implementation and great vendor team.
Vorteile:
Ease of configuration and implementation. Ease of use and vendor is outstanding in service.
Nachteile:
Administration needs improvement but vendor is working on suggested enhancements.
DDM Nightmare
Kommentare:
Horrible. Miserable. Depressing.
In a simple sentence, this software does not work. First, their customer service had us wait two weeks after we paid to give us any training help. Support was in the order of days and per their own schedule. Questions were often overlooked or plainly ignored. On the technical side, this software made my Soliworks crash all the time. It changed the fonts of my drawings and some SWs options stopped being available. Suddenly, it would crash and I would lose my work in progress. There were three user interfaces that were a nightmare to use, besides looking dull. Their web app also does not work. We stopped using this low quality product after our customer could not open our files on the web app and my expensive engineering team lost weeks worth of work and productivity because of a bad decision we made when trying this.
Vorteile:
I liked nothing about this software. From the user interface to customer service, this software continuously broke my Solidworks.
Nachteile:
In a simple sentence, this software does not work. First, their customer service had us wait two weeks after we paid to give us any training help. Support was in the order of days and per their own schedule. Questions were often overlooked or plainly ignored. On the technical side, this software made my Soliworks crash all the time. It changed the fonts of my drawings and some SWs options stopped being available. Suddenly, it would crash and I would lose my work in progress. There were three user interfaces that were a nightmare to use, besides looking dull. Their web app also does not work. We stopped using this low quality product after our customer could not open our files on the web app and my expensive engineering team lost weeks worth of work and productivity because of a bad decision we made when trying this.
Great for experts, but not ideal for people who aren't "computer whizzes"
Kommentare: DDM was originally purchased for our design team, which thinking back is the ideal use (because designers tend to be a lot more computer literate than other staff). When hearing about DDM and its abilities, the business decided to use DDM more widely - Such as for use of control of documentation (procedures etc.). The team spent weeks configuring the system to manage aspects of Quality, Compliance, Design, H&S, and the team felt the functionality was perfect. Sadly when rolling out to the wider team, including staff who were less computer literate, it was evident that the system was not very intuitive. The launch of DDM didn't really happen as planned, and it has since been limited to the use of the design team. Quality, Compliance and H&S have now invested in an alternative system, as the business felt that DDM was not appropriate to be used as an eQMS.
Vorteile:
The potential level of control, and the potential applications. It is really good software if everyone uses it has relatively good computer literacy.
Nachteile:
It was difficult to configure compared to alternatives, and the software is not easy to use for someone who is unfamiliar with computers.
Antwort von CSI Europe
vor 5 Jahren
Thank you for taking time to give us your review. We are pleased that as a PDM solution UCP Zeller have found DDM to be a success. We are always striving to develop & improve every aspect of the DDM user experience across all of its functions. We have some great new Quality Management features coming to DDM and will always take on-board user feedback to ensure that our customer experience is first class.
CSI Design Data Manager
Kommentare: The goal was to keep tight control of the drawings, seamlessly revision management, easy access to the database inside and outside the company. Having experience with other PLM/PDM systems I could say that DDM exceeded my expectations.
Vorteile:
Flexibility, stability, intuitive, easy to maintain. There is no need to have someone dedicated for maintaining. Out of the box multi-CAD: Creo, SolidWorks, SolidEdge, Inventor, IronCAD, AutoCAD all in one CAD license. Web based interface which allows suppliers/customers to directly and securely access assigned data. Very prompt and professional technical support.
Nachteile:
Legacy data migration: very large drawing databases require time and manpower to migrate in DDM.
Antwort von CSI Europe
vor 5 Jahren
Thank you Iona for your review. We are glad you are having such a positive experience using DDM and that you are happy to recommend to us to other users. In regards to data migration, in the time since you purchased DDM we have developed some powerful tools to help with this which are currently being used successfully with new customers who require it. We do appreciate all the comments and feedback we get from our customers as they help us drive the product forward. Kind regards CSI Ltd - Developers of DDM
