Wer nutzt diese Software?

Entertainment-Booking-Agenturen, Talentmanager, Rednerbüros, unabhängige Künstler und Veranstaltungsorte.

Durchschnittliche Bewertung

40 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Startpreis 33,00 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Gigwell
  • https://www.gigwell.com/
  • Gegründet 2013

Über Gigwell

Gigwell ist mehr als nur ein Buchungssystem.
Die Software bietet den weltweit führenden Künstler- und Booking-Agenturen die notwendigen Tools, um Umsatz, Zeit und Effizienz zu maximieren. Die Lösung hat bereits Tausenden von Künstlern auf Tour dabei geholfen, ihre Reichweite zu erweitern, ihre Buchungsprozesse zu rationalisieren und den Ticketverkauf zu verfolgen. Gigwell ist die erste cloudbasierte Buchungsplattform, die eine durchgängige Workflow-Automatisierung für Künstler, Booking-Agenturen und Veranstalter integriert.

Gigwell Funktionen

Der Softwareanbieter hat diese Information nicht vervollständigt.

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Die hilfreichsten Reviews für Gigwell

Amazing capabilities, needs some work on primary function

Bewertet am 16.12.2017
Maryl F.
Director of Operations
Darstellende Künste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This is a robust software that is perfect for any growing agency, it will streamline many areas for a growing company and will allow you to offer clean reports and numbers at a glance as to where you are with bookings and what last year/month/etc. looked like. I feel like as an active user and decision maker on systems in our company and industry, I would like it if I felt more "in the know" on how to best use the new roll outs, features, etc. I follow your videos and find you guys SO responsive and helpful, but I would love to have a group of other industry professionals that are using Gigwell to have a forum to discuss issues, how we are using it etc.

Vorteile: I love that I can pull all of my data in one report. I love that I can easily see a calendar with all of our upcoming engagements and share this with our artists and our embed it in our website.

Nachteile: A MAJOR setback for us in using Gigwell fully is the inability to make changes to a contract that has gone to a venue, without the ability to negotiate points on the contract through the system, we are unable to contract through the system and do this completely outside of the system. This is HUGE and a primary part of the venue/artist/agent contracting process. Because we are lacking this step our engagements are never registered in the correct status which confuses the artist and has lost our staff in relying on Gigwell as the correct source of information on contract status. I can not stress how important it is for us to have a way to communicate with presenter directly in Gigwell regarding contract changes.
While I love the export feature and use it about 10 times a day, I really wish I could customize which columns I to pull, it would save so much editing on the excel document. I also wish we were able to add more contacts on a booking so it was easy for the whole team to know every personnel we are working from programming, technical, education, marketing, to security. Currently our team is using too many work arounds to bypass these issues and I fear it will cause the company to look for another platform to better suit our needs.

Awesome concept. Awesome support. Still needs some work on execution.

Bewertet am 11.12.2017
William malachai J.
Owner/Agent
Musik, Selbstständig
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Makes keeping up with contract signatures and deposits much easier.

Vorteile: They keep improving, which is awesome. The support staff is amazing. The automatic reminders for past due contracts and deposits is awesome. Now that I've finally gotten the custom contract the way I want it, It's great. I love that I can see all the communication with the buyer about that particular show all in one place. I like the quick search and filtering options. I love the integration with Google Calendar and Bandsintown. I like the analytics page although it'd be great to see it beefed up a bit with the ability to generate reports. Adding Google Places was the best thing ever!

Nachteile: Too many clicks to create a contract. With all of the jumping around from one tab to the next, it's easy to forget something and not realize until you've created the contract.. If it was all in one view, you could look at what you're inputting as one whole document. Adding the "logistics" options is great, but would be better if we could add them in the place where similar info resides (i.e. I have an option for "who sells merch", but it's not in the same place as where I input the merch %, so I always forget it and have to go back). Seems like I should be able to have an assistant login instead of having to pay for a whole membership. The biggest thing I'd love to see is an invoicing feature for Artist Payments. Something similar to Freshbooks, where I can send a branded "invoice" to each Artist at the end of the accounting period and it will show whether they owe me, or I owe them.

I absolutely LOVE gigwell! I love the features and the support but the learn curve has been steep.

Bewertet am 7.12.2017
Dena B.
CEO
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Ease of contracts. Ease of getting paid. Once the program is learned, ease of booking. The multiple options makes it so easy to be clear with clients what they are booking and how the deal is being crafted.

Vorteile: I love the ease of contracts now, especially your ability to sign and get paid with just the push of a button. The tech support is stellar. Our rep is Antonio and I think he a member of my family now. It's like having in-house support for this software. Antonio has also worked with us to customize our website contact cells so we get the information we need right from the start. The color coded process that's used to tell you where you are in the booking process has also been helpful to stay on top of gigs, know when deposits are due and help move the gigs through the process.

Nachteile: The learning curve has been steep for me mostly when customizing the contracts for our needs. We have a number of different types of gigs we book and making the changes to the templates has been a pain but in the long run I know it will make us very efficient. BUT, as I said, the tech support has been phenomenal and has made learning the system much less difficult. I would like to see more tutorials so I can learn the system at my pace.

Very simple to use, great layout and aesthetics, AMAZING technical support

Bewertet am 5.12.2017
Kevin G.
President
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The ability to keep all confirmed shows in one database that's easy to use. I can track progress for my clients, see the shows I have coming up, and record payments. So easy to generate contracts.

Vorteile: The technical support is amazing from the rep. There are so many features and ways to fine tune things that it can be a bit overwhelming or confusing. Rep is always there to quickly and easily help me fix my problem. On a related note I love how you can personalize Gigwell so much.

Nachteile: There seem to be a few glitches with transferring information from the booking screen to contracts. Also Some of the information on the booking screen doesn't always transfer to the contracts. Using the variables can be a bit confusing sometimes, although the excellent customer support always fixes that.

So happy with this service can't imagine life without it

Bewertet am 5.12.2017
Jessie H.
Booking Agent
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Streamline booking process, better organization, better workflow.

Vorteile: Gigwell had made my life so much easier. They simplified the booking process, made it easy to accept payments, keep track of bookings, organize logistics, and send contracts. The customer support from gigwell is amazing and always available to help. Their whole team is helpful if you get stuck on something and really great with helping you learn the software when your still learning. Always recommend this product to my peers :)

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