Veterinary Online Booking

Veterinary Online Booking

von Vetstoria

Wer verwendet Veterinary Online Booking?

Tierkliniken

Was ist Veterinary Online Booking?

Vetstoria bietet Online-Terminbuchung für Tierärzte. Der Prozess der Kundenplanung wird durch die nahtlose Integration in die Praxisverwaltungssoftware für Tierarztpraxen revolutioniert. Tierbesitzer können Termine jederzeit und überall von jedem Gerät aus buchen. Der Dienst ist über die Übungswebsite, Google My Business oder andere soziale Medien wie Facebook zugänglich.

Veterinary Online Booking – Details

Vetstoria

http://www.vetstoria.com/

Gegründet 2014

Veterinary Online Booking – Preisübersicht

Veterinary Online Booking bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Veterinary Online Booking findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Live Online

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Veterinary Online Booking Funktionen

Tierarzt Software
Abrechnung & Rechnungsstellung
Behandlungspläne
Bildgebung und Röntgenstrahlung
Inventarverwaltung
Rezept -erarbeitung
Termin-Erinnerungen
Terminplanung
Verwaltung von Patientenakten

Veterinary Online Booking – Nutzerbewertungen

Zeigt 5 von 29 Nutzerbewertungen

Gesamt
4.9/5
Benutzerfreundlichkeit
4.8/5
Kundenservice
5/5
Funktionen
4.8/5
Preis-Leistungs-Verhältnis
4.7/5
Terry B.
Manager
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 6.5.2018

"Clients love it and more importantly use it. It links to our PMS seamlessly and reduces staff work."

Kommentare: Flexibity for our clients in making bookings and the reduction of work on our reception team.

Vorteile: The seamless integration with RxWorks. The minimal maintenance and the ease with which to make changes within the program itself.

Nachteile: Nothing. I have found that the software is relevant to our needs and easy to use. It takes little of my time the manage and both staff and clients find it great.

  • Quelle des Nutzers 
  • Bewertet am 6.5.2018
Shane S.
Director
Tierarzt, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 9.10.2017

"Vetstoria has been an excellent addition to our practice's suite of customer service tools."

Vorteile: Our clients often comment on how easy it was for them to make an appointment. A lot of the web-based appointments are made outside of the hospital's opening hours so it effectively allows our client access to us 24/7.
The ability for clients to choose their veterinarian is great. In addition the fact we can select what species each vet is comfortable seeing is a bonus.
Once the system is set up it just operates in the background and needs little to no maintenance other than adding new veterinarians, public holidays etc.
Vetstoria has worked seamlessly with our RxWorks system. It was also very easy to add to our practice website and Facebook pages.

Nachteile: The set up took a little bit of work as we had to change a few things on our RxWorks practice management. None of this was too difficult and has actually improved our efficiency in a few other areas!
It would be nice for clients to be able to indicate that they are happy to see any veterinarian even though they need to select a particular one at the time of booking. Our reception staff have to ask when the client arrives.

  • Quelle des Nutzers 
  • Bewertet am 9.10.2017
Tim G.
Director
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 24.3.2020

"Easy, effective and cost positive"

Kommentare: We have been entirely impressed with the quick setup, efficient intregration and effective customer service. We strongly recommend this product, it has been nothing but a benefit to our business

Vorteile: Vetstoria has very effectively integrated with our PMS (idexx animana), and has demonstrated significant value in terms of increased bookings (usually done out of hours), and reduction in phone calls into the clinic allowing for increased staff productivity by reducing work load over the phone. Furthermore as a start up clinic we are marketing to a modern client base which expect online booking, of which Vetstoria provides us with.

Nachteile: We have minimal issues with the services, the only issue was setting up of the unavailable appointments was a little confusing, but easily managed once understood

  • Quelle des Nutzers 
  • Bewertet am 24.3.2020
Verifizierter Rezensent
Veterinary technician
Tierarzt, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 7.2.2020

"Great for appointment scheduling! "

Kommentare: We are able to schedule appointments with this software 24/7 with little to no employee time needed! This makes focusing on our patients much easier!

Vorteile: Being in a multi veterinarian practice, the Veterinary Online Booking software is amazing. Not only does the software cut down on extra work for our employees, but it also makes it extremely accessible to our clients. We have the ability to fully customize what veterinarians are available and when they can see patients. We are also able to block off certain days that we are not open!!

Nachteile: Learning to use the software and installing it can be time consuming. I believe that is really the only downside to this software. Other than that it's fantastic.

  • Quelle des Nutzers 
  • Bewertet am 7.2.2020
Keenan E.
Managing Director
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 7.4.2018

"Comprehensive online booking platform that fully integrates with RX Works."

Vorteile: The fact that it fully integrates with RX Works and all of our digital platforms (Facebook, website, Google etc) is fantastic, allowing our clients to seamlessly book an appointment 24/7, freeing up valuable nurse time, as well as making the booking process as easy as possible for our clients. It's able to be fully customised, allowing us to have 100% control over what appointments are available when, with which vet and for what animal. The customer service and technical support has also been 1st class, with any and all issues promptly resolved, along with many suggestions and support on how to maximise the software 100%.

Nachteile: For future upgrades it would be highly beneficial for the software to have the ability to automatically update the client and patient info in RX Works, along with further increasing the compatibility of the two platforms to interact with each other more seamlessly.

  • Quelle des Nutzers 
  • Bewertet am 7.4.2018