Veterinary Online Booking
Wer nutzt diese Software?
Durchschnittliche Bewertung27 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2014
Über Veterinary Online Booking
Vetstoria bietet Online-Terminbuchung für Tierärzte. Der Prozess der Kundenplanung wird durch die nahtlose Integration in die Praxisverwaltungssoftware für Tierarztpraxen revolutioniert. Tierbesitzer können Termine jederzeit und überall von jedem Gerät aus buchen. Der Dienst ist über die Übungswebsite, Google My Business oder andere soziale Medien wie Facebook zugänglich.
Die hilfreichsten Reviews für Veterinary Online Booking
Bewertet am 9.10.2017
Vetstoria has been an excellent addition to our practice's suite of customer service tools.
Our clients often comment on how easy it was for them to make an appointment. A lot of the web-based appointments are made outside of the hospital's opening hours so it effectively allows our client access to us 24/7.
The ability for clients to choose their veterinarian is great. In addition the fact we can select what species each vet is comfortable seeing is a bonus.
Once the system is set up it just operates in the background and needs little to no maintenance other than adding new veterinarians, public holidays etc.
Vetstoria has worked seamlessly with our RxWorks system. It was also very easy to add to our practice website and Facebook pages.
The set up took a little bit of work as we had to change a few things on our RxWorks practice management. None of this was too difficult and has actually improved our efficiency in a few other areas!
It would be nice for clients to be able to indicate that they are happy to see any veterinarian even though they need to select a particular one at the time of booking. Our reception staff have to ask when the client arrives.
Bewertet am 7.4.2018
Comprehensive online booking platform that fully integrates with RX Works.
Vorteile: The fact that it fully integrates with RX Works and all of our digital platforms (Facebook, website, Google etc) is fantastic, allowing our clients to seamlessly book an appointment 24/7, freeing up valuable nurse time, as well as making the booking process as easy as possible for our clients. It's able to be fully customised, allowing us to have 100% control over what appointments are available when, with which vet and for what animal. The customer service and technical support has also been 1st class, with any and all issues promptly resolved, along with many suggestions and support on how to maximise the software 100%.
Nachteile: For future upgrades it would be highly beneficial for the software to have the ability to automatically update the client and patient info in RX Works, along with further increasing the compatibility of the two platforms to interact with each other more seamlessly.