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Was ist My Vision Express?

Eine Optometriepraxislösung zur Verwaltung von Patienten, Kommunikation, Inventar, Versicherung, Abrechnung und POS.

Wer verwendet My Vision Express?

Optometrielösung, die Augenkliniken jeder Größe bei der Verwaltung von POS-Transaktionen, Online-Aufzeichnungen, Patientenbindung, Abrechnung und Rechnungsstellung sowie Berichterstattung unterstützt.

My Vision Express Software - 1

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My Vision Express

My Vision Express

3,4 (45)
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
8
Keine Integrationen gefunden
3,5 (45)
3,3 (45)
3,2 (45)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
299,00 $
Monat
Kostenlose Version
Kostenlose Testversion
47
Keine Integrationen gefunden
4,3 (176)
4,5 (176)
4,5 (176)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über My Vision Express

Durchschnittliche Bewertung

Gesamt
3,4
Benutzerfreundlichkeit
3,5
Kundenservice
3,2
Funktionen
3,5
Preis-Leistungs-Verhältnis
3,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
33%
4
20%
3
16%
2
13%
1
18%
Riina
optometric assistant in USA
Verifizierter Nutzer auf LinkedIn
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Professional, Intuitive Software

5,0 vor 5 Jahren

Vorteile:

At the optical where I work, we recently upgraded to a new billing/clinic software called MVE. I think this program makes the program we used to use look like the kiddie table of optometric computer software. It's easy to use, making medical billing 100x easier for staff. The exam script looks professional, and we can even add our logo to anything we print out! It's amazing. I love this software. It makes our jobs so much easier!

Nachteile:

I do wish we had more education available about updates when they happen. Any software is going to have a few bugs but overall, I cannot complain much.

Mary
owner in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great customer service. Great tech support. Great training. Great system. Value based.

5,0 vor 7 Jahren

Vorteile:

The system does what I need it to do when I need it to do it. It's fast, efficient, precise, customizable and the tech support has been just as responsive. Unlike other EHR/EMR systems I researched, MVE worked with me on cost and let me add modules as I realized I needed them. The big companies have a set price for a set system (all or nothing out the door). I have now purchased almost every module that MVE offers and because I was allowed to experience each module separately I gained the skills and confidence to drive this system efficiently. I am just now beginning to appreciate the agility and resilience of the MVE programs. The onboarding team (your trainers) are the best in the business, as far as my staff and I are concerned. We call, they answer. I'm not giving up our trainer's name because he is the best of the best. He actually can work this system to its max and makes learning fun and simple. He remotes into our system and not only demonstrates the modules but makes us repeat the scenarios while he is logged in. He let's me show him all the damage I've done with the "customizer" button. And the best part - after hitting all the wrong buttons, deleting essential programs, and creating chaos in the name of "just because I can", the MVE team steps in and restores order and functionality; usually within a couple of hours depending on what time we call/email. MVE has the best video tutorials out there in addition to the live help.

Nachteile:

"Gigo" garbage in - garbage out. If you don't take time and really learn how to manipulate MVE you will be dissatisfied. Thinking that you are going to buy this and it will magically read your mind will lead to big unhappiness. Like any AI (it will give back what you put in).

Cynthia
owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

MVE is extremely slow. They need to update their server (so my IT guy says )

2,0 vor 5 Jahren

Kommentare: I went from paper records several years ago to MVE so of course I can say that having records in the computer is fantastic. We are able to market to specific customers, check our inventory count for best selling frames etc.

Vorteile:

I am now several years into using MVE. I have spent the time to have all of my inventory and my customers info put into the MVE software so I do not want to switch at this busy time. With each upgrade I have been in hopes that MVE would have the slow problem resolved. It is worse than ever. It takes a tremendous amount of time for each page to load and to print pages. I have spent a lot of money on an IT professional to make sure I had my mainframe computer hardwired, that I had the top commercial router and that my wifi speed is at 1000. The problem is within MVE. Trying to communicate with MVE about anything is extremely frustrating. You must make an appointment to speak over the phone. I give MVE an F in customer serverice and product efficiency.

Nachteile:

It is so Freaking Slow. I've had two different IT professionals verify that the problem is not with my equipment or my internet provider.

David
optometrist in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

EHR review

4,0 vor 3 Monaten

Vorteile:

Very easy to learn how to use software. Straightforward and intuitive. Very good for entering spectacle Rx information and eyeglass sales

Nachteile:

Product is geared more for eyewear than medical applications

Jonathan
Training Coordinator
Medizinische Praxis, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great for Customization

5,0 vor 7 Jahren

Kommentare: Even through the changes within their organization, My Vision Express and Insight Software have maintained a strong business relationship with us, an Enterprise account. As I'm the primary contact for our business relationship, I'm very grateful for our representatives and their knowledge in the software.

Vorteile:

Very customizable, especially if you have an onsite staff member who is advanced in SQL troubleshooting. We use the local install, so we can typically troubleshoot most issues in-house. Whenever we come across a feature that's not available to be customized, we will contact our Enterprise rep to submit the enhancement request. Great working relationship between our organizations too.

Nachteile:

Granted, MVE has many training resources available to our company before anyone here knew what MVE is. Once we started to mold our processes to reflect our internal policies, we got to work with our rep to make changes to our processes, but there are many items that cannot be hidden (in the customizer) from our end-users. This presents the need for a lot of in-depth training that takes time and money.

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