Wer nutzt diese Software?

Kleine und mittlere Unternehmen, SaaS-Startups, Freelancer, Fitness-Studios, Abonnement-Boxen, Wein-Clubs, Buchhalter, Tagespflege, Digitale Marketing-Firmen.

Durchschnittliche Bewertung

72 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.3 / 5
  • Kundenservice 4.2 / 5
  • Funktionen 4.2 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktinformationen

  • Startpreis 39,00 $/Monat
    Preisinformationen
  • Kostenlose Version Ja
  • Gratis Testen Ja, Kostenlose Testversion
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Zoho
  • https://www.zoho.com/inventory/
  • Gegründet 1996

Über Zoho Subscriptions

Zoho Subscriptions ist Deine One-Stop-Lösung für wiederkehrende Abbuchungen und Abonnement-Management. Denn in dem Moment, in dem Deine Kunden Deine Dienstleistungen / Produkte abonnieren, senden wir automatisch - Rechnungen, berechnen Deinen Kunden Erneuerungen, senden Dankes-Nachrichten, informieren Dich und Deine Kunden, wenn die Zahlung fehlgeschlagen ist, versuchen, sie zu wiederholen und wiederholen alles immer und immer wieder, bis das Abonnement abläuft. Zu einigen unserer zufriedenen Kunden zählen FilterSnap, EuroBox, Phillip´s Flags, Mobile Loyalty.

Zoho Subscriptions Funktionen

  • Abonnementverwaltung
  • Mahnwesen-Management
  • Nutzungsverfolgung / Analyse
  • Produktkatalog
  • Rabatt-/ Gutscheinmanagement
  • Registrierungs-Management
  • Revenue-Recovery-Systeme
  • Self-Service Portal
  • Steuermanagement
  • Stornierungsmanagement
  • Testversion-Management
  • Umsatzrealisierung
  • Wiederkehrende Abrechnung
  • Abrechnungsportal
  • Anpassbare Rechnungen
  • Kontakt-Datenbank
  • Kontingenz-Abrechnung
  • Mahnwesen-Management
  • Mehrere Währungen
  • Mobile Zahlungen
  • Online-Abrechnung
  • Online-Zahlungen
  • Projekt-Abrechnung
  • Steuer-Rechner
  • Stündliche Fakturierung
  • Wiederkehrende Zahlungen / Abonnement-Abrechnung
  • Zahlungsabwicklung
  • Mahnwesen-Management
  • Mehrere Währungen
  • Self-Service Portal
  • Verzögerte Rechnungsstellung
  • Wiederkehrende Rechnungen
  • Wiederkehrende Zahlungen / Abonnement-Abrechnung
  • Zahlungsabwicklung
  • wiederkehrende Zahlungen mehrerer Zeiträume

Alternative Produkte

Die hilfreichsten Reviews für Zoho Subscriptions

Great for automating payments from clients

Bewertet am 25.11.2019
Matthew V.
Owner
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great for start ups and small businesses who are trying to keep a low overhead. Their customer service is nice to work with, I usually would just chat with them or send them an email because I am familiar with using online software. For someone who isn't tech savvy they do have a call in option.

Vorteile: Really easy to set up, and integrated with the merchant processing of my choice. When we first switched over Zoho subscriptions were the only tool that could email multiple reminders to the clients prior to the billing renewal which I feel is great for subscription services. The customer portal on the backend allows for customers to change their credit card information without me or one of my team members to have to do it manually. Super time saver. It also notifies my team when a payment doesn't go through for whatever reason and can automatically retry the card again. When we first started, it gave up to $50k worth of transactions as a free trial. Meaning you don't have to pay for a subscription until you reach 50k worth of transactions or a certain number of clients. Really cool.

Nachteile: The only thing I didn't like was that I couldn't do a one time payment easily. Sometimes we have one time jobs such as web development or consulting, and it makes it kind of hard to use just this one system. We had to also get Zoho invoice to complement what we were doing. So unless you are doing just recurring subscriptions you'll need to get an invoicing tool as well.
Als ran into problems with the customer portal, but most of my clients didn't wnat to log in so it wasn't that big of a deal.

Antwort des Softwareanbieters

von Zoho an 26.11.2019

Hi Matthew,

Good to hear from you!

Thank you so much for such a detailed review on both Zoho Invoice and Subscriptions. It means so much to us.

Regarding the benefits of the client portal and payment retry settings, we couldn't agree more! Glad to know we are a part of your subscription business journey.

Cheers,
Harikrishna

Recommended to All my SAAS Friends

Bewertet am 13.11.2018
Alex B.
President
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use this everyday, and are continuing to build upon it. It integrates directly into Zoho Books which makes our bookkeeping super easy. This was one of the main reasons we chose to use it.

Vorteile: This software makes automatic billing an unbelievably easy thing to do. I absolutely love how you can create products, and within the product create different pricing plans. You can set how each customer should be billed and how often. It provides an online billing account for your customers to see their subscriptions, paid invoices and even update their credit card details.

Nachteile: We love it, but our main gripe about Zoho Subscriptions is that you only get one Hosted payment page for ALL of your products and plans. This is truly odd to me, and many people in the forums are also confused why there has not been any ability to create different payment pages for different products. This means that if you have two different branded subscriptions...you must somehow make a single check out page that fits both of them. Also, it's the same page as when a user updates their cc info... everything else is amazing with this product, but for us, it was a face-palm.

Top Notch Subscription Service

Bewertet am 29.4.2019
Ari G.
Director
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very solid subscription service, honest, reliable, doesn't demand a percentage of your sales, but simply functions as a reliable subscription management service.

Vorteile: This is a highly competent subscription service, more features than we could possibly use, and we get to use our own billing. Many subscription services also want to do your billing, or getting a percentage of our sales, charging more than our bank, and then they "own" our customers, which is a deal-breaker for us. Zoho Subscriptions is what a subscription service should be, a highly competent web service that does all the heavy lifting, and plugs into our website and payment processors. We've been with Zoho for two years without an outage. We couldn't be happier.

Nachteile: The lack of an easily integrated customer portal results in us having to write a lot of user-facing pages on our site simply to do what is already available in the admin interface. But every time we've had a genuinely poorly designed thing on Zoho's end, they listened and rolled out changes within a few months. They obviously care about making this the best service.

Easy and efficient

Bewertet am 31.5.2019
Ashley L.
Administrative Assistant
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been using Zoho subscriptions for about a year now and so far so good. We have had some road blocks in the bringing trying to figure out where all the functions we needed where and now to handle special circumstances, but we have figured out most of its workings and its been pretty much smooth sailing since then.

Vorteile: I like that you can postpone payment if someone wishes to suspend their membership without have to cancel the whole subscription. I also like that emails are so easy to send the customers right through the website.

Nachteile: My only complainant is that the initial set up when adding a new customer could be a little more simplified and straight forward. Some of our sales team says it takes a few times to get used to where all the information is that is required and is doesn't point you in the right direction (i.e. high lighting a tab you missed) it just tells you you missed for example the address. Also I would like to see a reminder for when someone's postponed payment will be due again.

Great way to keep track of subscription purchases

Bewertet am 30.8.2019
Mark F.
VP
Versicherung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I'm not sure what we would do without Zoho Subscriptions. It has taken us from spreadsheets and manual invoicing to an automated process. This has saved us hours of manual labor. I love how we can keep track of our clients and quickly issue refunds if needed.

Vorteile: I love how Zoho Subscriptions can connect to several payment processors. Its also wonderful how it auto syncs with Zoho CRM without having to build an API.

Nachteile: Didn't have any cons. Great program to use.

Antwort des Softwareanbieters

von Zoho an 15.11.2019

Hello Mark,

Thanks a bunch for the awesome review!

It's great to know your journey from spreadsheets to automatic invoicing and that's what we have been always focusing on - helping business owners save time and streamline processes, so that they can focus on the actual business!

If you are interested, we love to hear your success story and share it with Zoho's millions of customers. Feel free to contact me directly :)

Cheers,
Harikrishna

Lies weitere Bewertungen