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seit 15 Jahren bei der Softwareauswahl

Was ist DonorView?

Cloud-basierte Spendenmanagementlösung, mit der Unternehmen Aktivitäten bezüglich Fundraising, Event-Management und mehr verwalten können.

Wer verwendet DonorView?

Spenden- und Fundraising-Lösung, mit der Unternehmen jeder Größe Vorgänge mit Tools wie Online-Umfragen, E-Mail-Marketing, Peer-to-Peer-Fundraising, mobile Zahlungen und mehr verwalten können.

DonorView Software - 1
DonorView Software - 2
DonorView Software - 3

Du bist nicht sicher, ob DonorView das Richtige ist? Mit einer beliebten Alternative vergleichen

DonorView

DonorView

4,4 (118)
166,00 $
Monat
Kostenlose Version
Kostenlose Testversion
76
Keine Integrationen gefunden
4,2 (118)
4,5 (118)
4,6 (118)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
49,00 $
Monat
Kostenlose Version
Kostenlose Testversion
143
115
4,3 (3.691)
4,2 (3.691)
4,2 (3.691)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über DonorView

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,2
Kundenservice
4,6
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
62%
4
29%
3
4%
2
2%
1
3%
Aubrey
Aubrey
Manager of Operations in USA
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

We Love Donorview

5,0 vor 6 Jahren

Kommentare: I have loved it. The customer service has been great, they answer my emails immediately. And it has simplified my life treamendously.

Vorteile:

The versatility, I shopped around for months looking for something that would be able to fit my unique fundraiser. Donorview, while not super flashy like some of the others...checked every single one of my boxes. It has P2P, ticket sales, silent auction, text campaigne....tons of different features!

Nachteile:

I wish that we had paid more to get a full training up front. I'm positive that there are more features that I could have been using, but don't know of because I didn't have a formal training.

Christine
Co-Chair in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent All-In-One Solution for Event Management and CRM

5,0 vor 3 Jahren

Kommentare: The support team has been very responsive. I would always get a response to my question within the next business day. And I had quite a few questions in the beginning as I was learning the system! The training videos were also quite helpful.

Vorteile:

We use DonorView for our annual golf outing. DonorView has everything all in one system - CRM, mobile auctions, online registration, event management, text messaging, email, etc. All at a reasonable price. I don't have to work with multiple systems, or export/import data, because it's all right there. I did a lot of research and could not find anything similar. In fact, I had other non-profit software companies tell me that a software solution that combines CRM and event management doesn't exist. I'm happy to say that it does!

Nachteile:

My biggest con is that the mobile app needs some work, as we had issues with it at our event. Also, as with any software, there are always new features and things you wish it would do. For example, I would like to be able to do partial payments for sponsorships and from multiple constituents. The DonorView team seems open to new feature requests. And for the most part, the software is quite robust.

Paul
Marketing Director in USA
, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

A great concept but not ready for prime time

3,0 vor 6 Jahren

Kommentare: I'm not looking to switch away from DonorView, simply because it's better than the patchwork of applications we were using and it's in our budget as a non-profit. I'm still holding out hope that DV will start putting some investment into seriously improving their product for the end user, especially for power users who are responsible for maintaining enterprise data. If they don't, I'm worried that the company will go belly up. But for now, I'm sticking with it despite how frustrating the system is to actually use in the real world.

Vorteile:

The idea behind DonorView is great. You keep everything in one place to get a 360-degree view of your constituents and replace all the various individual systems for email, web forms, payments, events, donor tracking, CRM, etc. And you do it at an affordable price. All these features are, in fact, in the system, which is wonderful. It's in the execution things start breaking down.

Nachteile:

When we signed on to DV over a year ago, I knew there were practical problems with the system but hoped they had an aggressive development team which would stay competitive by continually improving the product. By now, it's apparent that they do not have an aggressive development team and appear to be putting almost no effort into improving their product to stay competitive, which is frustrating for the user and makes us worried that the company may fail and leave us hanging. DV obviously doesn't use this system themselves, at least not in the full way it's intended to be used, or I'm sure the more glaring problems would have been solved by now. There is no power-user interface. You can only search for constituent records with a single string across all fields, for example, rather than being able to search for combinations of field values with wildcards. You lose your found set whenever you drill down — extremely frustrating. You cannot edit multiple records at once if you find a widespread problem (although DV will offer to write an ad hoc script for a fee). Constituents can create duplicate records without the system flagging that event for you. Couples with individual records can use a DV campaign page to donate as a couple, creating a third record, and there's no automated way to split that out to the pre-existing records. You can use a "Family" field to create households, but there's no way to tell the system that you want to mail to some of those households as a household (e.g. we have some donors who tell us they want a single mailer every time, yet they don't always donate, purchase, or volunteer as a couple, so there's no automated way to ensure that they get just one mailer — it has to be done manually every time). Also, the email "templates" are not templates, they're just saved emails. Actual templates would be so much easier to work with. DV has effectively locked down certain design choices by preventing override, which is a real pain when their choices are bad, such as a hard-to-read gray font — I had to go in and tinker with the code to stop the system from ignoring my commands to use a darker font. You can't create any conditional auto-completes (e.g. having all new constituent records within certain cities, ZIPs, and counties automatically fill in a Service Area field). The list goes on. In short, DV doesn't really pay attention to the needs of the actual user in the field and they don't seem at all focused on creating a superior product for the end user.

Laurey
Executive Director in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

What to consider when considering Donorview

4,0 vor 3 Monaten

Kommentare: I really like most everything about it, and I have used others. I wish it was not so complicated.

Vorteile:

Everything is in one place. Setting up the events pages are fairly intuitive and easy to figure out. CRM is easy to use and has a lot of fields for information. Auction forms look nice.

Nachteile:

Using the event check in and getting peoples cards swiped when they check in. Takes too long, had to do a lot of manual entries. Cannot get a total for each attendee on what they purchased during the event and we cannot see an itemized invoice. Very difficult to issue a refund because you cannot find where to do it. Too many options.

Stacy
Executive Director in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Must have System

5,0 vor 4 Monaten

Kommentare: Our overall experience with DonorView has been wonderful. I highly recommend this system to anyone in the Nonprofit world.

Vorteile:

DonorView makes contacting and keeping our donors, sponsor and community members apprised of what our organization is doing easy. To have one system to handle donations, fundraising, volunteer times, sponsorships, grants, and marketing has cut down on the time we spend on just data entry alone. The ability to have a system in place where any staff member or board member can access all the information about what keeps the organization going no matter where they are at has proven to be beneficial time and time again. I am amazed at everything this system has allowed us to do and highly recommend it.

Nachteile:

No system is perfect but DonorView is always looking for ways to improve the system based on recommendations from it's clients. The initial set up of the system was rather time consuming but well worth it in the end.