Wer nutzt diese Software?

Web-based and on-premise desktop client application that help businesses of all sizes manage diverse communications including conducting video calls, launching web conferences, and more.

Durchschnittliche Bewertung

18 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 3.5 / 5

Produktdetails

  • Preisinformationen Contact Zultys for pricing details.
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Zultys
  • http://www.zultys.com

Über MXIE

Ideal for businesses in retail, healthcare & more, it is a desktop client tool that helps users operate various communication functions, that includes sending emails, controlling phone calls, conducting audio/video calls and launching web conferences.

MXIE Funktionen

  • Anrufaufzeichnung
  • Anrufer-Identifikation
  • Anrufprotokoll
  • Audio / Video-Konferenzen
  • Chat / Messaging
  • Fax-Management
  • Kontaktmanagement
  • Umleitung der Anrufe
  • Anrufüberwachung
  • Automatisches Telefonwählgerät
  • Call-Center-Management
  • Eingehende Berichterstattung
  • IVR / Spracherkennung
  • Kontaktmanagement
  • Outbound-Berichterstattung
  • Prädiktive Wähler
  • Stimmen- & Daten-Integration
  • Telemarketing-Management
  • VoIP (IP-Telefonie)

Die hilfreichsten Reviews für MXIE

Expensive!

Bewertet am 2.4.2018
Verified Reviewer
Licensed Professional Counselor - Licensed Marriage & Family Therapist
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis

Vorteile: Not much. Call quality is good as long as our internet service is working well. Retrieval of messages is good. We also like that we can save and forward the actual message of the caller.

Nachteile: Initially, we have the unit that was contained in our building. Within approximately 1 year, it could not be updated. Thus so, we would have had to purchase a whole new self contained system or go to a cloud based system. which we did. Each additional phone is very expensive for each room. In addition to this, each time you add a phone, you also incur an increase monthly charge. Each small service that you want also increases your monthly charge. We only keep them because it would be so expensive and such a huge hassle to switch out. Thus so, we're stuck. I wish we'd going with ringcentral.com.

Good Network Phone Tool but with Complications

Bewertet am 30.4.2018
Verified Reviewer
Associate
Anwaltskanzlei, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Remote telephone use is important for me. I can check faxes and voicemails from anywhere, including my mobile. Transferring calls, creating teleconferences, etc. is good.

Vorteile: It works well for remote office telephone use. It has a good app that allows calls from your mobile while protecting your mobile number. Faxes and voicemails are easy to retrieve.

Nachteile: Somewhat complicated to change settings. Requires the entry of complex server addresses for login. Sometimes it doesn't connect with my office phone and it can get confused when using MXIE to dial numbers.

Mxie User

Bewertet am 4.12.2018
Charon D.
Senior Project Accountant
Umweltdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have had frustrations but think that there are more capabilities. The interface looks as though there is a lot of functions but it doesn't seem accessible to the general user as it should.

Vorteile: I like that you can access your phone via the computer. Messages are e-mailed to you. That you can reroute calls, binding for front desk coverage all from the computer.

Nachteile: It is not user friendly. Even when you poke around to figure things out it is not right in front of you or easy to find. You have to know the system almost in and out.

It does what it needs to do.

Bewertet am 9.4.2018
Grant H.
Website Coordinator / CS Rep
Groߟhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am able to place/receive phone calls and manage voicemails. The product doesn't seem to have any major issues or bugs which is all you can ask for at the end of the day. Happy with it.

Vorteile: It works. You need to make a phone call, you need to transfer and utilize a voicemail box. This product does everything it says it does. I unfortunately did not purchase this product so cannot tell you how the value for money compares, just that in being a user of MXIE who is competent with technology, it gives me no issue.

Nachteile: The admin side of the software could be much more intuitive. I would like to see a better UI overall, clearer reports and live view setups.

Phone system connectivity, but still a work in progress

Bewertet am 25.1.2019
Christopher J.
IT Consultant
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Enterprise level phone applications for coordinating with the group VoIP phone service

Vorteile: Integration with Polycom and other phones is nice
There's a phone (softphone) app
Old Enterprise application is much better then the new Enterprise or Cloud applications

Nachteile: They are moving to a new UI and it removes some functionality that was available in the old application
The phone app does not work consistently enough to work for our on-call technicians

Lies weitere Bewertungen