Wer nutzt diese Software?
Physical therapy tool for small and medium-sized enterprises which helps with certification, compliance, workflow maintenance, accounting, reporting, scheduling and more.
Durchschnittliche Bewertung63 Bewertungen
- Gesamt 4.6 / 5
- Benutzerfreundlichkeit 4.6 / 5
- Kundenservice 4.8 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Preisinformationen Contact TherapySync for pricing details.
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2010
Web-based solution that provides physical therapy through scheduling, accounting, documentation, reporting and more.
- Abrechnung & Rechnungsstellung
- Mehrere Standorte
Die hilfreichsten Reviews für TherapySync
Bewertet am 18.7.2014
We have used TherapySync for over 3 years now. A+!
Vorteile: We are a contract therapy company providing therapy services to multiple home health agencies in our area. Before we found TherapySync, we had been looking for software that was specifically for therapy companies for several years. There are a lot of different software options out there, but the vast majority of the ones available have been created for a home health type setting/business, with nursing and aide settings included. What we love the most about TherapySync is that it is just for therapy services. This software enables us to provide excellent documentation to our contract companies, and we feel good about the quality of care and paperwork we are providing to these agencies. The technical support and all other support staff do a great job of helping you wade through any problems that occur, and they have great customer service. Personally, as the office manager and scheduler for all of our therapists, I love all of the administration options that are available for scheduling, as well as the threshold tools and the 30-day assessment tracker. This system has lightened my workload and provided our company with a system that is high-quality and efficient.
Nachteile: There are very few things that I dislike about this software. The only thing that wasn't convenient was that there were no Oasis paperwork options in the system. This is being added to the system in July 2014.
Bewertet am 5.2.2015
Therapy Sync Rocks!
Vorteile: This software is the easiest to use of many other software products we have used. It's very user friendly. My staff loves this product and often comments how easy it is to use. The flow of the evaluations we put in is very smooth and moves straight to the visit notes for our assistants. The payroll and billing sections are wonderful and very user-friendly as well. The vendor is friendly and fast with help and product support. They always are sure that you understand the product and the issue you might be having before they finish the call with you. It truly is service with a smile!
Nachteile: The only things I can think of is when you use the "HELP" button and they answer your issue or question, there is no respond button so that you can communicate further with them. I have to copy and paste the issue into a new help ticket submission. It makes that process longer when something needs more info to be corrected or explained. Also, you have a limit of characters in some of the boxes you type in and it does not tell you that or have a counter so you know. We have lost info because of that and it can be frustrating. You don't know and when you hit submit it comes up in a code that only a programmer would understand what it was.
Bewertet am 25.9.2014
Excellent Product, Even Better Support
Vorteile: Their system is simple and easy to understand for therapists and agencies. There are a lot of great tools to help me as an office manager keep track of what's going on with all of our patients. As our caseload has grown as an office, I don't know how I'd stay on top of things without them. They also have amazing customer service. I love telling my therapists that they can call their support line when they have an issue and they don't have to worry about it being like most IT calls. I've never had a problem speaking with someone on the first try. They've generally been kind and will always go the extra mile to be helpful. They're open to feedback, and we're always seeing things that we've recommended on their updates.
Nachteile: The only issues I've had with the product would be the same of any internet based documentation. Sometimes if the internet dips down, therapists can lose notes they've been working on. But it's a rarity.
Bewertet am 10.9.2014
This software is great for home health needs.
Vorteile: I'm able to schedule VTs for PTs, PTAs, etc., and not having to go in and out under their name. I can also access all of a patient's information on the same page, especially the calendar to follow the VT count and being able to see all disciplines involved. Notes on a patient's chart are easily accessible at the bottom.
Nachteile: I can't access a patient's calendar when they are in the hospital. Often, I still have to audit the chart and can't access the calendar. I would like a "Return to Top" button on the chart or an arrow to press to take me back up to top of same page. When sending a message to Help, I send it and will get a response. If I want to respond further on that particular subject, I have to send a whole new message. That is really frustrating! I just want to be able to follow the same message. We have to go into Google Chrome to correct a therapist's signature date or if they want to correct a signature.
Bewertet am 29.8.2014
Innovative, Web-Based Business Tool
Vorteile: This software allows us to capture the interaction with the patient while the therapist is in the patient's home. This may seem to be a given, but other software products that we investigated did not allow for the completion of the note during the visit. With TherapySync, we are able to provide for our patients in the hands-on way that we prefer, and we are still able to produce a quality note that meets all the requirements for billing in a timely manner. We have also been able to have customized reports created for our patient population.
Nachteile: The vendor is responsive to feedback and input, and I don't have anything that I don't like about this product or vendor!