Was ist ManageEngine Analytics Plus?
Erhalte einen tieferen Einblick in Netzwerk-Überwachung, Überwachung von Applikationen und Kundenbetreuung, durch Integration mit ManageEngines IT Operations and Support Suite.
Wer verwendet ManageEngine Analytics Plus?
Unser Zielmarkt reicht von mittel bis mittelgroßen Unternehmen. Es gibt keine spezifische Präferenz für eine bestimmte Vertikale
Wo kann ManageEngine Analytics Plus bereitgestellt werden?
Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- ManageEngine
- Ansässig in The Octagon, USA
- 1996 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten, Vereinigtes Königreich
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Über den Anbieter
- ManageEngine
- Ansässig in The Octagon, USA
- 1996 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten, Vereinigtes Königreich
ManageEngine Analytics Plus – Videos und Bilder
Kosten ähnlicher Produkte wie ManageEngine Analytics Plus vergleichen
ManageEngine Analytics Plus Funktionen
Alternativen für ManageEngine Analytics Plus
Bewertungen über ManageEngine Analytics Plus
Leo E.
In Betracht gezogene Alternativen:
Easy to use
Kommentare: I like the fact that I can request new feature to enhance the software. The software is a great tool to use right out of box. You can start creating report and dashboards right away.
Vorteile:
1) Very user friendly when creating reports. 2) Very easy to setup. 3) Very easy to create reports and dashboards on the fly. 4) Easy to share report to third party vendor. 5) Able to connect different data sources
Nachteile:
Not able to email a report to a non license user.
Jeff N.
In Betracht gezogene Alternativen:
So far, so good!
Kommentare: The support I have received is what truly elevated my experience with the software. The Analytics Plus support team has been exceptional with their responsiveness, patience and willingness to help. They clearly want their customers to be successful with the software.
Vorteile:
Being able to have the information that matters most to be readily available has been incredibly helpful and time saving.
Nachteile:
Although you don't need to be exceptionally technical, you do need to have some technical aptitudes and understand the various data sets you are using.
Jody W.
Reviewing Analytics Plus
Kommentare: With the help of your support technicians, I am learning the functions useful to my organisation
Vorteile:
Once you know the functionality then easy to user
Nachteile:
Hard to work through the product functions
Cristian A.
Best experience
Vorteile:
integration with Servicedesk Plus and on demand support
Nachteile:
sometimes it gets difficult to upgrade it wirhout issues
Walid N.
Easy and effective analytical tool with superb support and webinares
Kommentare:
I was able to build charts to continuously improve our
- Resolution time,
- Time to assign requests
- Improve Technicians expertise
- Address reopened requests
- Improve customer satisfaction
- Increase SLA compliance
- Identify factors influence SLA
- Analyze Technician load
- Ticket inflow volume
- SLA deviation per technician
- Improve service delivery
- Approval time
- Shortage of inventory
and much much more
Vorteile:
It is very easy to build dashboards to identify weak points in IT service operations and improve them by building average trends and compare with previous months/years in one chart. second point is the ability to dig deeper in data to reveal the underlying information and investigate root causes
Nachteile:
it is not real time feed from ServiceDesk plus data source as it sync once an hour and cannot sync faster
