---
description: Detaillierte Informationen über HENO zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: HENO Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Physiotherapie Software](/directory/30596/physical-therapy/software) > [HENO](/software/161918/heno)

# HENO

Canonical: https://www.capterra.com.de/software/161918/heno

Seite: 1 / 3\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/161918/heno?page=2)

> Eine einzige Lösung für alle deine PT/OT-Praxis-Management-Anforderungen mit EMR, Terminplanung, Abrechnung, Marketing, vollständige Analyse \&amp; mehr\!
> 
> Bewertung: **4.4/5** von 48 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet HENO?

Physio-, Ergo-, Sprach- und Massage-Therapeuten

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.4/5** | 48 Nutzerbewertungen |
| Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: HENO
- **Region**: Orlando, USA
- **Gegründet**: 2016

## Gewerblicher Kontext

- **Startpreis**: 99,00 $
- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- Abrechnung & Rechnungsstellung
- Aufgabenbibliothek
- Behandlungsplanung
- Diagramm-Erstellung
- Dokumentenmanagement
- EMR / EHR
- Fortschritt-Notizen
- Fortschrittsverfolgung
- Für Physiotherapie
- Für medizinische Zwecke
- HIPAA konform
- Inventarverwaltung
- Kundenportal
- Medizinische Abrechnung
- Medizinische Terminplanung
- Mehrere Standorte
- Patienten-Terminplanung
- Patientenportal
- Pflegeplan-Management
- Reklamationsabwicklung
- SOAP-Notizen
- Self-Service Portal
- Terminplanung
- Terminverwaltung
- Umschuldung
- Versicherungsmanagement
- Verwaltung von Patientenakten
- Wiederkehrende Termine
- Übungs-Management

## Integrationen (4 insgesamt)

- CardConnect
- InterFAX
- Oracle Service
- pVerify

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Physiotherapie Software](https://www.capterra.com.de/directory/30596/physical-therapy/software)

## Ähnliche Kategorien

- [Physiotherapie Software](https://www.capterra.com.de/directory/30596/physical-therapy/software)
- [Ergotherapie Software](https://www.capterra.com.de/directory/30814/occupational-therapy/software)
- [Praxissoftware & Arztsoftware](https://www.capterra.com.de/directory/20029/medical-practice-management/software)
- [Terminerinnerung Software](https://www.capterra.com.de/directory/30997/appointment-reminder/software)
- [Patientenportale](https://www.capterra.com.de/directory/30857/patient-portal/software)

## Alternativen

1. [Fusion](https://www.capterra.com.de/software/136876/pediatric-therapy-emr) — 4.3/5 (717 reviews)
2. [ChiroTouch](https://www.capterra.com.de/software/48210/chirotouch) — 4.1/5 (1134 reviews)
3. [Jane](https://www.capterra.com.de/software/178984/jane-app) — 4.8/5 (536 reviews)
4. [zHealth](https://www.capterra.com.de/software/162807/zhealthehr) — 4.6/5 (128 reviews)
5. [WebPT](https://www.capterra.com.de/software/92920/webpt) — 4.2/5 (484 reviews)

## Nutzerbewertungen

### "Heno - the ALL in ONE solution every therapy companies needs\!" — 5.0/5

> **Justin** | *24. Oktober 2019* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Ease of use - my staff have been able to learn Heno in the matter of minutes.  Quickly schedule an appointment with 1 click and name search , check eligibility, collect copays, Auto Posting for electronic payments, instant messaging to contact staff in other locations, faxing, daily reporting to show the office productivity (cancel, no show %, amount collected cash/credit/check along with the full outcome how much money we made).  This is the most adaptable software we have used where you can customize it to meet your needs and help streamline your staff process and save time to create a better patient experience.
> 
> **Nachteile**: I don't have any cons but I will say the software team is always implementing new/updating options to make it even easier to use and navigate and help streamline my practice.
> 
> Heno has been the best EMR system we have used.   I do all the hiring and training in our busy outpatient PT practice with 40 + new patient evaluations per a week.  So being able to have a program that is super easy to use and quick to train someone was ideal.  Having everything all in one place doesn't just make my life easier it makes my staff be more efficient and cuts monthly costs down.  Heno has scheduling, billing, faxing, documentation, marketing, reporting, patient online portal (they can schedule, make payment), email/phone/text appointment reminders, General Store (for wellness and or self pay items that is seperate from the insurance billing), along with graphs to see how many physician referrals you get per week/month/year.

-----

### "So much more efficient" — 5.0/5

> **SN** | *26. Juni 2024* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: It's so much more efficient. We were wasting so much time with redundant work. I literally have gotten hours of my life back.
> 
> **Nachteile**: A little more clunky to get through training, with the training modules not in a clear order.
> 
> Excellent. It was a rough, rough transition, but my onboarding specialist \[sensitive content hidden\] is awesome, so patient \&amp; reassuring with our new system \&amp; our learning.

-----

### "Do not trust this company." — 1.0/5

> **Katie** | *24. Januar 2024* | Medizinische Praxis | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: I don't have anything positive to say. I had a horrible experience, and I was only with them for a month. Stay clear of HENO.
> 
> **Nachteile**: This company does not have your best interest in mind. They gave me a non-working fax number, then after I, myself, discovered the issue, they gave me a new fax number. But here's the kicker... they would not reimburse me for redoing my signs, postage, business cards, etc that had the wrong fax number on them. I had to pay all of that out of pocket to have it all redone. To add insult to injury, they also wouldn't let me out of my contract once I discovered the issue, even though I couldn't use their EMR for a full month because none of my faxes were coming in. I had no patient referrals, and HENO said it was because I was a new business. That's when I did some digging and found out the fax number they issued was incompatible. I had received many faxes from physicians for that month but couldn't access them. HENO made me pay them to get away from this terrible company. I will warn others to stay away from HENO if it's the last thing I do. As a start up business they instantly put me in the hole by about $1000 for their error.
> 
> Condescending. Terrible. Erroneous. Stay away from them. They may seem great until something happens, then you are at fault in their eyes.

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### "Ease of Use" — 4.0/5

> **Makayla** | *11. November 2024* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: I appreciate the look of how it is set up.
> 
> **Nachteile**: There are some things I wish I could customize more fully, and wish I had a little more control over it all.
> 
> I have enjoyed it and am very found of it.

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### "Useful and great customer service" — 4.0/5

> **Molly** | *6. November 2024* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 3.0/10
> 
> **Vorteile**: Customer service&#10;Scheduling patients&#10;Experience feature
> 
> **Nachteile**: Tracking insurance&#10;Running reports- would like to run a productivity report

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Seite: 1 / 3\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/161918/heno?page=2)

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